Summary of work of grid administrator

Part 1: Summary of the work of the grid administrator

In August 20XX, in response to Hubei Province’s call for social management innovation, after selection and training, I finally officially started working as a community grid As an administrator, with the help of community leaders and colleagues, I can integrate into it as soon as possible and start working. In community work, I strictly abide by various grid management rules and regulations, sign in at the community every day as required, actively participate in various activities held in the community, humbly accept supervision and guidance, and conscientiously perform the work functions of the grid administrator. The work situation is now reported as follows:

1. Information collection:

Through the above registration and household verification, we can grasp the basic situation in the jurisdiction.

I am a community () grid member, and my jurisdiction is No. 140 to No. 188, No. 263, No. 265, No. 267, No. 269 of the Economic Park. There are 47 residential buildings in ***, with residents There are 314 households, 1 kindergarten and 1 food processing workshop. Through door-to-door visits, I have a basic understanding of the situation in the jurisdiction. During the process of information collection, the residents have a preliminary understanding of us.

2. Understand community public opinion:

By filling in questionnaires and talking to residents, we can understand the public opinion and unstable information within the jurisdiction, and report it to the community leader in a timely manner.

The grid where I am located is a resettlement settlement. Because the housing buildings are too dense, the population is relatively complex. For households in need, we will visit them in a timely manner. For dangerous personnel, regularly understand their movements and report the situation to superior leaders in a timely manner. A sample survey was conducted on community security in September. In October, a survey was conducted on the driving routes of Maoping Town buses.

3. Mediating conflicts and disputes:

The residents’ educational level is uneven and the concentration of immigrant households leads to different living habits. Residents often seek help from the community to resolve conflicts. No. 176, because the sewer was clogged, the water could not flow out. After the residents reported it to me, the secretary of the second branch and the coordinator and I went to the scene to see the situation. Since it was an external sewer, it was not within the scope of property maintenance. We negotiated with the residents to help them find a sewer. The maintenance man will solve the problem. At present, 10 social conflicts such as sewer blockage, garbage nuisance, and oil fume nuisance have been resolved.

4. Promote relevant national laws, regulations and policies:

In August, elections for county, township, and neighborhood committees, town representatives, and county representatives will be held continuously in the community. Promote publicity so that every resident can exercise their rights and fully cooperate with the later election work. Promote relevant national subsidy policies in place, including veterans’ subsidies, subsistence allowance policies, low-rent housing policies, etc.

5. Implement various work arrangements of superior departments and complete the tasks assigned by them.

Regarding the work tasks of "two insurances and one card", we first conduct overall publicity, and then go to each household to publicize the policy, which is currently in progress. For the general election work, we pasted leaflets in the community and distributed leaflets so that every resident can understand their election time and policies, so that the general election can be completed smoothly. For community party building work, we can actively do logistical work so that party members in our community can fully play their role.

6. Service agent:

For the application of second-generation resident ID cards, older residents cannot go to the police station to apply for it. We contact the community police to coordinate with them to arrange door-to-door application.

Existing problems and work plans for next year:

The economic park belongs to a community with relatively complex residents, and it puts the improvement of residents’ employment issues and the construction of community civilization in the first place. Let residents truly live and work in peace and contentment.

1. Understand the basic situation of residents in depth, always pay attention to labor security, and provide employment information in a timely manner so that residents who are capable of working can find jobs.

2. For the construction of community civilization: 1. For left-behind children, grid members can provide concentrated homework guidance so that residents can feel the warmth of the community. 2. Conduct research on uncivilized phenomena, summarize and compile them and send them to the residents, so that residents can understand the impact of uncivilized phenomena on themselves. Let everyone take a master's attitude to stop uncivilized phenomena around them.

For the next step of work, we will inspect the grid on time every day and keep corresponding work log records, promptly and accurately grasp the basic information and interest demands of residents, and strive to understand the hot spots and difficult issues that residents are concerned about. . In short, I will work hard in 2015 to be a good "family member" of the community and let the residents trust me and trust me!

Part 2: Summary of the work of grid administrators

Since March, our group of community grid administrators who have been selected and trained have finally officially started working. For us, we may have thought it was just the beginning of a new job, but after we truly entered the role, we discovered that community work is far more than we imagined. Generally speaking, the community work in the first week was carried out smoothly and in an orderly manner. Every detail of the work, as well as our feelings and thoughts about the work, will be summarized here.

This week’s work begins with our understanding of the entire Jiefang Road community. Jiefang Road Community is a community with an area of ??0.3 square kilometers, with Jiefang Road Commercial Pedestrian Street as its main body. The main streets include Huancheng South Road, Taozhu Road, Yunji Road, etc. Among them are not only newer high-rise buildings such as Chang'an Pavilion, Zhongtian Pavilion, and Yangxin Pavilion, but also mixed residential buildings such as No. 36 and 38 Xiangyunji Road, as well as many unit buildings, as well as units such as Zhongbao Company and Chujiang Hotel. and companies, as well as the many shops and facades in Jiefang Road Commercial Pedestrian Street. It can be said that within the current jurisdiction of Jiefang Road Community, various community management objects are what our community grid administrators will encounter in the future.

After understanding and understanding the community, we then began to study and understand the daily work of the community neighborhood committee. The work of the community is to do a good job in the management of community health, social security, culture, family planning and public security under the guidance of superior departments and the leadership of the community party branch. At the same time, it is also necessary to organize community members to provide convenient services, handle community public affairs and public welfare undertakings, mobilize and organize a volunteer team mainly composed of "eight major members", guide community members to carry out educational activities, organize vocational training, cultural entertainment and Sports activities, carry out civilized creation and evaluation activities, strive to create a cultural atmosphere with the unique temperament of our community, and enhance the sense of belonging and cohesion of community members. It can be said that our community grid administrators are like stewards of community residents. All our work is to enable the residents in the grid to live a harmonious life.

In fact, for us grid members, our previous understanding of the community was just as a government agency. Our impression of community management is not so much management as it is control. Judging from the current development of community management models, community management work is more of a comprehensive management work that combines multiple parties. The ultimate purpose of community management is to maintain normal social order and promote social development. In the past, the main body of community management was the public authority, that is, the government organization.

Nowadays, the subjects of community management are diverse, including government organizations, non-governmental organizations and volunteer organizations. In the past, community management relied on the authority from the government. The direction of operation was top-down, and the mutual relationship was a command-obedience relationship. Today's community management is more of a process of multi-party interaction, like us grid members. Community managers will need to find and establish considerable partnerships. It is precisely because of the mass, folk, complex and changeable nature of community affairs that the work of our grid members will be greatly restricted. Therefore, developing multi-party entities within each grid to carry out comprehensive management may have greater application value. .

The main work this week is still centered around our ongoing household survey of community residents. Our community grid members gradually carried out the registration of some community residents based on the compilation of previous population survey data and "two facts" survey data. Since there are a large number of forms and data that need to be sorted out, the household survey has just begun. But we have also discovered that many problems at work have gradually surfaced. This is also a problem that our grid members have been thinking about, which is a tripartite problem in community management, that is, the adjustment of the relationship between the community property, the community owners committee, and the community neighborhood committee. As a community committee, it is best not to interfere in the internal affairs of the community, but the administrative nature of the community requires us to achieve control.

The existence of this problem will inevitably cause us to conflict with the other two parties in actual work. But in reality, the relationship between our grid members and the other two parties should be more about service objects, cooperation partners and communication bridges. First of all, as the service objects of our grid members, we must put the quality of life of community residents first. The residents' troubles are our enemies, and we must help the residents with a service provider's mentality.

Secondly, as the most powerful partner for our grid members to manage the grid, the property management team is the guarantee that we can serve residents faster and more efficiently. What we need is support, and we also need to pay. Only in this way can we form a good cooperative partnership by supporting the work of the property owner; finally, we should be a communication bridge between the residents of the community and the property owner. We should try our best to resolve all kinds of conflicts between the two parties with us. Strive to achieve a three-party win-win situation.

This week’s work is roughly the same, and next week the key household survey work of our grid members will also be carried out in a comprehensive and in-depth manner. The above reflections on some issues may not be comprehensive, but we believe that as our work continues to deepen, we will think better and draw more correct conclusions. The work of community grid workers will be a challenge in our careers. No matter how difficult it is and how much effort it requires, we are ready!

Part 3: Summary of the work of the grid administrator

In 20XX, the command center closely focused on the annual work ideas of the street party working committee and continued to expand the city in accordance with the Chaoyang District Urban Management Supervision Center. In line with the requirements of grid management functions, we must seize the main line of "creating a national civilized urban area" and provide a good living environment for the people. Under the circumstances of small personnel, urgent tasks, heavy responsibilities, and high pressure, we must conscientiously perform our duties and actively act as , fully complete the work plan formulated by the department at the beginning of the year. The work situation is now reported as follows:

1. Study hard and improve the system.

In conjunction with the overall work plan formulated by the Sub-district Working Committee around the "New Four Districts" development strategy of Chaoyang District, the general staff carefully studied the theory of the Scientific Outlook on Development, continued to implement the grid case distribution sheet system, and strengthened accountability Management, formulating a command center monitoring equipment maintenance system, a video surveillance query system, a grid case reporting system, and an emergency team daily work assessment system. Strengthen agents' learning of the district grid system platform and new case opening and closing standards, become proficient in case operation procedures, and ensure timely and accurate handling of street grid cases.

2. Act actively and complete the work seriously.

As of December 31, 20XX, the department’s annual acceptance area supervision center distributed 24,271 various grid cases, and handled 23,645 cases in a timely manner, with a timely case closure rate of 99.99% and a weighted case closure rate of 99.98% ; Notified more than 500 key cases to the urban management team, urban construction department, safety supervision department, migrant management office, and comprehensive management office, assisted the public security organs in reviewing more than 50 surveillance videos involved in the case, and the emergency team removed more than 400,000 pasted advertisements throughout the year Zhang, removed more than 5,000 spray-painted advertisements, seized 2 illegal books, and 30 illegal promotional materials.

About 200 trucks of various types of garbage and debris from non-responsible parties were removed in the area. Always maintain the goal of ranking among the bottom three in terms of the number of cases of exposed garbage in the district's street system. At the same time, it assists the district supervision center in the pilot project of urban environmental autonomous management in the Warwick community, the pilot project of the standardized process for three-guarantee cases in front of the urban management unit, and the community population database. A series of research work including update of social unit registration data, operation of Chaoyang Simulation City Platform, Chaoyang District full-mode social service management process-social security module production, etc. Achievements cannot be achieved without the support and help of relevant street departments and the community.

On this basis, the command center throughout the year focuses on large-scale small advertisements in front of cancer hospitals and bus stations on the Third Ring Road in the region, serious spray-painted advertisements on public facilities in the region, and large social units. Three issues of disorderly bicycle parking in front of the door will be dealt with.

By adjusting the working hours of the emergency team, visiting company leaders to emphasize the responsibility management of the three guarantees in front of the door, establishing a contact notification system with municipal facilities management units, and reporting management rights to the district supervision center, the above 3 The long-standing problem of grid case sheets has been basically eliminated, effectively reducing the street crime rate and improving the self-handling level of street urban environmental management.

3. Existing problems and work plans for next year

Because our work standards are not high and our ability to solve problems is limited, the problems of dirty, messy and poor areas under our jurisdiction have not been well solved. There were a total of 7 red light cases throughout the year. Next year we will continue to take "creating a national civilized urban area" as the starting point, work hard on implementation, and strive to do every specific thing well in order to create a clean and orderly jurisdiction environment. The main work objectives are as follows:

1. Go deep into communities and social units, and adopt various forms to actively publicize the significance of urban grid management, so that residents can fully understand the creation of a clean and tidy environment for everyone. Responsible.

2. Give full play to the role of communities, social units, property management, cleaning companies and emergency response teams, improve the level of grid management of the urban environment, and strive to realize grid management from receiving problems to self-discovering and solving problems Problem transformation.

3. Taking the construction of civilized urban areas as the starting point, actively cooperate with the urban management and related units, and adopt the "five-point monitoring method of "strictly monitoring road sections, strict monitoring of responsibilities, strict monitoring of time, strict monitoring of personnel and strict monitoring of quality" "Management method, promote the "three guarantees in front of the door" work to a higher level.

4. Give full play to the role of the 96105 digital service system for the people, find gaps through services, promote management through services, and provide accurate digital information for leadership decision-making.

5. Timely grasp the main problems existing in the community environment, be a good "parent" of the community and social units, change "blocking" into "losing", and move the window of grid management forward.

6. Increase the training of various personnel, further improve the grid management accountability system, ensure that responsibilities are assigned to people, work hard to reduce the incidence rate, and strive to create a clean and tidy jurisdiction environment.

Part 4: Summary of Grid Administrator’s Work

At the beginning of 20XX, Yichang City became one of the national social management innovation pilot cities. Yichang City was divided into more than 1,000 grids and implemented Grid management. After selection and training, I was honored to be a grid administrator in Luluo Road Community. In the blink of an eye, I have been working in Luluo Road Community for nearly half a year. With the help of community leaders and colleagues, I have been trained and improved in all aspects. The position of Grid Administrator is small but significant. Grid administrators are professionals who represent the government to do practical things, do good things, and make contributions to the grassroots people. Through nearly half a year of work, I have benefited a lot. I now summarize the work in 20XX as follows:

1. The seven basic responsibilities of the grid administrator:

① Information collection< /p>

1. Among the seven responsibilities of the grid administrator, the most basic responsibility is to collect information on the residents in his own grid. The scope of the No. 16 Luluo Road grid is Building 8, No. 18, Luluo Road and No. 6, Tiyu Road (i.e. Cixin Villa Community), with a total of 315 households and 809 people.

2. Since the summer of 20XX, according to the requirements of the Grid Management Center, we have carried out centralized household registration and information collection work. I went door-to-door to register residents’ ID card information, household registration information, family planning information, employment information, etc. We will provide on-site answers to all the questions raised by residents. If we cannot answer them on-site, we will leave a phone number and wait for clarification before replying to the residents. Among them, the house number of Unit 1, Building 8, No. 18 Luluo Road was confusing. Three numbers appeared on one house number, which disturbed the normal life of the residents. Therefore, the residents reacted strongly. Later, the problem was reflected in the Three Gorges Evening News (see the issue of the Three Gorges Evening News " The courier can't find three numbers in the same house number").

② Comprehensive management

1. Grid members inspect the grid area every day, resolve and report various problems found and conflicts reported by residents, and report them in the community Carry out conflict resolution work under the guidance of leaders and colleagues. For example, Xie Keyu at 18-8-224 Luluo Road reported to me that the balcony glass of his home was damaged by the flower pot of Tian Hongxian's house upstairs. With the active coordination of the grid staff and the property management office, a compensation agreement was finally reached. Master Xie was very satisfied, which made me more determined to serve the community residents and do good things.

2. Participate in fire safety. Meetings on floating population management, conflict resolution, updating and comparing the two real data, etc., to increase one's own business knowledge.

③ Labor and Social Security

1. Assist the labor and social security officers to uniformly exchange unemployment registration certificates for unemployed persons in the jurisdiction, and collect more than 700 registration information of unemployed persons. I applied for more than 300 certificate renewals at the district labor bureau.

2. Provided serious illness assistance for the needy residents of 4 households suffering from diseases and family difficulties, relieving the immediate urgency of the seriously ill residents.

④ Civil Affairs Services:

1. In September this year, we began to assist civil affairs specialists in carrying out verification work for low-income households. Check whether the degree of family difficulty has changed, whether the personal income declaration is inconsistent with the "inspection, inspection, and visit" status, and enter the accounts of 32 low-income households on Luluo Road into the low-income household system.

2. The quota of households with minimum living security allowance was cancelled, and 2 households with minimum living allowance were added through actual inspection. ⑤ Family planning:

1. Register the floating population within the grid, and assist the floating population registration in Wanda Indoor and Outdoor Pedestrian Street. For women of childbearing age aged 18-49 whose household registration is not in Xiling District, Wujia District, or Development Zone, collect the marriage and childbirth certificates of the floating population and verify them. Notification for supervision of agency or issuance of marriage and childbearing certificates for migrant population that has not yet been processed.

2. Understand the registration process of information collection cards, and have a systematic understanding of the collection of the five certificates of newborns, the procedures for registering newborns, the registration of birth certificates, the registration of only child certificates, etc. During door-to-door visits, we registered information collection cards and collected relevant family planning information, and promoted family planning policies that benefit the people, such as free gynecological examinations and free IUDs in the community.

3. Participate in family planning inspection work.

⑥ Urban management

1. Inventory the urban components within the jurisdiction.

2. Conducted an inventory of commercial outlets within the jurisdiction

3. Conducted urban management and health training and examinations.

2. Understanding of community work

I have just started working. It can be said that I am a newcomer. I am at a loss and don’t understand anything. I need to learn everything in society. Through continuous learning, I have a more comprehensive understanding of community work. The community is the home of urban residents, and the stability of the community is directly related to the prosperity and stability of a city. Community work Community work seems simple, but in fact it is complex and cumbersome. We must pay more attention to the issues related to the lonely elderly

; there are also the issues of overgrown weeds and mosquitoes breeding in the flower beds behind the buildings, and we hope to renovate; there is also the issue of insufficient cleaning in the community and the fallen leaves have not been cleared away ; There is also the community junction. The sewage pipes in the neighboring communities are not cleaned regularly. The odor affects the lives of residents in this community and needs to be resolved by the two community leaders; there are also conflicts between neighbors that we also need to mediate; and residents Visitors, applying for medical insurance, consulting on low-rent housing, registering retirees and other large and small matters.

These things are very complicated and complicated, but they appear every day, and these problems are closely related to the daily lives of millions of people. Neighborhood committees are closest to the bottom of society, can best understand the sufferings of the people, and can best reflect the aspirations of the people. They can best give the residents the deepest condolences, do the most basic publicity and communication work for the government, and can express their opinions as quickly as possible. Relevant policies, laws and regulations maintain social security and lay a solid foundation for building a harmonious society.

Community work is not the so-called "cup of tea and a newspaper" in office life. It seems that there is no big deal. The small "trivial matters" every day do not allow you to make the slightest mistake. This makes me realize more deeply what I am doing. The responsibility is heavy, and I feel that my abilities are far from enough. I need to enrich more theoretical knowledge of all aspects of community work, learn better ways to deal with people, and summarize more flexible problem-solving strategies. In the face of "trivial matters", we must calm down to deal with and resolve problems, and devote full patience and enthusiasm to work. Grid administrators working in communities have certain advantages and disadvantages. The advantage is that we have a certain cultural level and can bring new management concepts and innovative awareness to the community. The disadvantage is that we are not experienced enough and need further training and improvement. Therefore, after entering the community, you still need to study hard, humbly ask for advice from the seniors in the community neighborhood committee, give full play to your own advantages, and contribute to the creation of a harmonious community.

3. Next work plan

1. Actively participate in the ongoing activities to create a national civilized city and conscientiously complete various related tasks assigned by the leadership.

2. In the future work, strengthen learning and actively improve one's own business capabilities, and cooperate with various calibers of work such as family planning, civil affairs, labor security, urban management, and comprehensive management.

5 work summaries of the work of grid administrators

3. Do a good job in collecting information, and constantly check the information of the community, building, house number (household), so that residents can When you take my new job, feel free to tell me your family information. Focus on special groups such as the elderly, laid-off workers, and those returning from prisons, and actively communicate with the eight members of the grid to collect information.

4. Warmly receive residents’ visits, actively understand the difficulties and conflicts in residents’ lives, promptly solve and reflect the problems reported by residents. Try to solve the problems that can be solved, and report the problems that cannot be solved to the superiors in a timely manner, and do a good job of explaining and comforting.

5. Write a public sentiment diary, clarify your thoughts, and summarize in a timely manner. Keep detailed records of daily work, summarize experience, and make work plans.

6. In view of the shortcomings in work, we must continuously improve our ability to use knowledge to solve practical problems, enhance our sense of social responsibility and mission, and have a clear positioning of ourselves at work. As the saying goes, there is no accumulation. One step of silicon cannot reach a thousand miles; one cannot reach a river or sea without accumulating small streams. We must take one step at a time to make residents believe and trust us, and make every step steady and practical. Only in this way can we lay a solid foundation for our future work. At work, we must do practical things for the people, do the first thing in a down-to-earth manner, and establish the spirit of doing one's work, loving one's work, being willing to endure hardships, being willing to serve others, and making selfless contributions. Never forget to do your job well and do small things well. Start with small things, build a good image of yourself, enhance your responsibilities, and contribute to the construction of the community.

Part 5: Summary of the work of the grid administrator

It has been half a year since I transferred to the community grid administrator in March this year. With the help of community leaders and colleagues, , one's own working ability and professional level have been exercised and improved. Community work is detailed, tense and cumbersome, and all we do is grassroots mass work. Although the position of grid administrator is small, our work reflects the government's purpose of caring for the people, serving the people and doing practical things for the people. When our work is recognized by the people, a sense of pride rises. Half a year of community work has benefited me a lot. I now summarize the half-year work as follows:

1. Information collection. Through door-to-door registration, home inspections, and daily inspections, we can understand the basic situation in the area under our jurisdiction.

I am the No. 5 grid member of Zhangjiapo Community. My jurisdiction is No. 285 Dongshan Avenue - No. 287 Dongshan Avenue. *** has 9 residential buildings, 322 households, and 723 residents. The facade 36 rooms and 1 market. Through door-to-door visits, I gained a basic understanding of the situation in the jurisdiction, which gave the residents a preliminary understanding of our community grid members. We also elected an enthusiastic resident to serve as the building leader in each building, so that we can make more decisions in the future. It is best to work among the masses.

2. Comprehensive governance and urban management. Resolve contradictions in public responses in a timely manner and investigate and resolve public disputes.

My grid is located at the junction of urban and rural areas and is a mixed residential area. Urban management problems are prominent, and residents often seek help from the community to resolve conflicts. No. 287 Dongshan Avenue borders Hanyi Village. Due to the blockage of the sewage pipe in Hanyi Village, sewage flowed into the home of No. 287 residents. After the residents reported to me, the community leaders and I contacted the Hanyi Village Committee many times for coordination and reported the matter to the conflict resolution platform. With the support of the street and urban management departments, we finally repaired the sewer pipes for the residents. In the past six months, 12 social conflicts such as sewer blockage, oil fume nuisance, garbage nuisance, and family disputes have been resolved.

3. Labor security. Apply for unemployment certificates for laid-off and unemployed people, and organize on-site recruitment for people with employment difficulties to participate in vocational skills training.

4. Civil affairs services. We will apply for senior citizen certificates for senior citizens over 60 years old, and carry out door-to-door verification and timely reporting for low-income households whose family income has changed. Count XX elderly people over 60 years old in the jurisdiction, and conduct a questionnaire survey on the elderly's social care for the elderly to understand their needs for elderly care services.

5. Family planning. Conduct an inventory of the floating population in storefronts within the jurisdiction, and apply for floating population marriage and childbirth certificates for the floating population. Organize women of childbearing age within the jurisdiction to participate in the "three checks" of family planning service stations. Declare the “only child” bonus for enterprise retirees within the jurisdiction. Collect information on pregnant women and newborns.

Although the work of community grid members is tedious, as long as they serve the people, do practical things for the people, and do good things. Be willing to contribute, be willing to endure hardships, stick to your job, love what you do, establish a good image among the masses, and do your job well.