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Company security service management system
First, professional disciplines:
1, it is forbidden for security personnel to dress untidily or incompletely according to regulations when on duty.
2. It is forbidden for security personnel to read books, newspapers, novels, play video games and other things unrelated to work while on duty.
3. It is forbidden for security guards to doze off or gather people to chat and have fun while on duty.
4. It is forbidden to drink alcohol on duty or smoke in front of merchants and residential areas.
5, it is forbidden to shift is not clear, without the approval of the supervisor, please substitute, and stay in others.
6. It is strictly forbidden to illegally detain other people's certificates and articles or accept money and things from residents.
7. It is strictly forbidden to get cold feet or ignore them in emergencies and emergencies.
8. It is forbidden to steal from security guards, abuse power for personal gain and charge residents.
9. It is strictly prohibited to violate the operating rules of safety equipment and fire fighting equipment or lend them.
10, it is strictly forbidden not to participate in safety meeting training, study training and group activities without reason.
1 1. It is forbidden to form gangs, engage in disunity and contradict superiors.
12, it is forbidden to leave without leave, leave the post without leave or leave the team on time.
13. Unauthorized use of company property is strictly prohibited.
14, it is strictly forbidden to incite or instigate others to participate in social affrays, fights, robberies and other illegal acts.
15. It is forbidden to reveal the property department and security secrets of the park.
16, it is strictly forbidden to hide the problems existing in the work or not report the possible consequences to the superior.
Second, the standard terms:
Hello, please come in, please speak, please wait a moment, please show me your ID, please stop, please register, who are you looking for, I'm sorry, I'm sorry, thank you, goodbye and so on.
Third, the post specification:
(a) the doorman
1, arrive at the post on time, change the post after handover, and stick to the post without leaving. Keep personal appearance clean and tidy, and the environment around the gate is clean.
2, pay attention to observe the personnel in and out of the situation, found that the doubt should be asked in time, to prevent vendors from entering the community to set up stalls.
3. Effectively guide all kinds of vehicles to enter and leave the park, and keep the entrances and exits clean and smooth.
(2) patrol
1, patrol according to the specified time and route, see more, listen more and ask more questions, trace the doubts to the end and report the records in time. Immediately report to the person in charge of the park and assist in dealing with Fei Jing and fire.
2. Facilities and equipment found in public safety inspections such as fire hydrant box, manhole cover and safety warning signs set in the park are missing, damaged or unable to work normally. It should be reported and recorded in time.
3, found that the owner, the user in the decoration process in violation of the relevant provisions of the state and the city and the owners of the temporary convention, to discourage and stop; Discourage or stop ineffective, should promptly report to the person in charge of the park.
(3) Monitoring
1, stick to your post, pay attention to the monitoring screen and the running status of the control cabinet at any time, and keep accurate and complete records. If the perimeter alarm, probe and other monitoring equipment are found to be out of order, it is necessary to report to the community management personnel in time and take measures to eliminate the failure and maintain normal use.
2, according to the provisions, save the monitoring video, equipment operation, troubleshooting and other records.
3. In case of any abnormal situation or Fei Jing, report to the person in charge of the park and relevant alarm units immediately, and monitor and handle it.
(4) Vehicle management
1. Correctly guide the driving and parking of vehicles in the park, persuade the owners who violate the parking regulations, and assist in rectification.
2. Keep the garage and carport clean, the vehicles are parked in an orderly manner, and the fire fighting equipment is in good condition and effective. If the doors and windows of the vehicle are not closed properly, inform the owner of the oil leakage in time and take preventive measures against the possible harm caused by oil leakage.
3. According to the regulations or the contract, collect the parking fees for vehicles in the community, issue formal bills, and do not collect fees at random.
evaluation criteria
1 Go to the post to change clothes in advance 10 minutes, and the team leader will hold a pre-shift meeting. Understand the work situation, whether there is any abnormality, and write the pre-shift record. Those who are late will be fined 50 yuan.
2 Before the handover, the personnel on the previous shift should carefully check the situation of the site, cargo hold and this post, explain it clearly to the off-duty personnel, and write the handover record. Offenders are fined 50 yuan
The personnel in the previous shift should put all the appliances of this post in the designated position, and after the indoor sanitation is carefully cleaned, they can leave the post only after the next shift checks and agrees. Those who don't clean up will be fined 50 yuan.
4 must be handed over in the post, and the successor shall not hand over before the post or handover is unclear. Violators will be fined 50 yuan.
5 after the succession, carefully check the parts under the jurisdiction of this position, and carefully record after the inspection. Those found to be unrecorded will be fined 50 yuan.
6. Treat employees kindly, politely and civilly. 20 yuan was fined after receiving the complaint.
7. During work, the personnel on duty must dress neatly and neatly, and shall not wear casual clothes. Offenders will be fined 20 yuan.
8 employees of the company must show their certificates when entering or leaving the company, and the personnel on duty should carefully check the certificates. 50 yuan will be fined for missing inspection or letting one person in without authorization.
Foreigners enter and leave the company with temporary passes. When leaving the company, the temporary pass can be signed by the reception department and handed over to the security personnel before leaving the company. Prohibit people who have nothing to do with the company from entering the company. 1 person entered the company without going through the formalities, and the security guard was fined 50 yuan.
10 north gate security guards should always check the situation of the doorman when the locomotive is working, close the brake in time after the locomotive is finished, check once every half hour, and report the situation in time when there is a full car full of coke staying outside the main line. If it is not reported in time, 50 yuan will be fined, and those who cause consequences will bear corresponding responsibilities.
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