What are the details of interview etiquette?

Interview is a way to evaluate candidates by talking face to face and asking questions. Because interview is more flexible and comprehensive than written examination, it can not only examine a person's professional level, but also observe the interviewer's eloquence and adaptability in person, so many employers pay more attention to this method.

For most college students, they are familiar with all kinds of written tests at school, but they are often at a loss because of their lack of interview experience. Some even fell short because of failed interviews. Interview skills can help candidates avoid detours, show their advantages better, and find jobs that suit them more smoothly. Therefore, learning to interview and mastering interview skills is a new task for college graduates to find jobs and choose jobs.

Before entering the interview examination room, you should prepare the corresponding resume and related materials, which is the first step of the interview, that is, the preparation stage of the interview; Then enter the interview examination room, which is a very demanding link. Examiners can see the real level of the interviewer and whether he is suitable for this position from this link, so as to decide whether to hire or not. It is the main part of the interview, that is, the interview is in progress. After walking out of the interview examination room, you should review your own problems in this interview and summarize and adjust your mentality, which is the backup stage of the interview. Therefore, the interview can be divided into three parts according to the time sequence of three stages: preparation stage, interview process and follow-up stage.

2. Three-stage interview skills

2. 1 interview preparation skills

2. 1. 1 resume making

Writing a resume is an art, which can be targeted according to the conditions and requirements of the company you are applying for and your own advantages. You must consider the problem from the other side's point of view and highlight the experience and skills related to the company and position you are applying for. You may have a higher education, or you may have several technological innovations although your education is not high, but they are not necessarily the key points you should emphasize in this application. The key points you write must meet the needs of employers, and at the same time be concise and to the point. Let candidates see effective information in a short time.

2. 1.2 Understanding the needs of the organization

Fully understand the nature, address, business scope, business performance, development prospects, etc. Have a comprehensive understanding of the applicant's job responsibilities and required professional knowledge and skills. At the same time, you should also get to know the interviewer who is going to interview you through acquaintances, friends or relevant departments and ask about the relevant information that may be provided to you. According to this information, you can think of some questions that the examiner will ask, which will help you to have a directional answer when you enter the interview room.

2. 1.3 dignified appearance

Dress appearance is the external expression of a person's inner cultivation. Proper dress not only reflects the youthful vitality of job seekers, but also shows their sincerity and self-cultivation. Appearance often affects a recruiter's first impression. Therefore, you should pay attention to your dress before the interview. Disdressed and untidy will be considered sloppy and timid; Clothes that are too advanced will also be considered unreliable. College graduates should feel neat, generous and full of energy during job interviews. It should be said that most employers still like simple and dignified graduates.

2. 1.4 Self-awareness

In the process of job hunting, college students must have a clear understanding of themselves, determine the working environment consistent with their personality and interests, and be familiar with professional knowledge and skills related to work. Before the interview, you should also prepare a brief self-introduction, including your own strengths and characteristics, and what kind of professional knowledge, skills and abilities you need for the job, so as to see whether you are suitable for this job, rather than blindly applying for it.

2. 1.5 required information

Prepare a letter of recommendation before the interview. The examiner usually asks some questions about the information on the application form. A letter of recommendation can not only answer some questions accurately, but also avoid embarrassing yourself by forgetting the information provided. Prepare written articles, reports, plans and copies or originals of various award certificates; You should also bring relevant documents to your employer for reference. Use an envelope to prepare all the materials and arrange them neatly to avoid rummaging through them when necessary during the interview and leaving a bad impression on the examiner.

2.2 interview stage skills

2.2. 1 Pay attention to etiquette.

(1).5- 10 minutes to arrive at the interview site to show the sincerity of the job seeker and give the other party trust. At the same time, you can adjust your mentality and do some simple equipment preparation to avoid rushing into battle and being in a hurry. To do this, we must keep in mind the time and place of the interview, and if possible, it is best to visit in advance, so that we can observe the familiar environment, grasp the round-trip time of the journey, and avoid being late because we can't find a place or delay on the way. If you are late, you will definitely leave a bad impression on the recruiter and even lose the opportunity for an interview.

(2) When entering the interview. If the door is closed, you should knock first and get permission before you go in. Open and close the door gently, calmly and naturally. When you meet, you should take the initiative to greet the recruiter and address it appropriately. Don't sit down in a hurry unless the examiner asks the interviewer to sit down. After agreeing to be seated, say "thank you". Keep a good posture after sitting down, don't be careless, look around and care nothing, so as not to cause the examiner's disgust.

(3) In the whole interview process, you should keep elegant and generous, modest and prudent in speech, and positive and enthusiastic in attitude. If there are more than two examiners, whose questions should be answered and whose eyes should be fixed, the other examiners should look around in time to show their respect. Pay attention to the other person in time when you speak, don't look around, look casual, and don't droop your eyelids, which shows a lack of confidence. It is also unwise to argue with the examiner excitedly about a problem. Some examiners specially ask some unreasonable questions to test patience. If you "explode" and lose your mind, the interview effect will obviously not be ideal.

(4) Smile. A happy, relaxed and sincere smile on your face will make you popular everywhere, because a smile will be friendly and everyone is willing to work with friendly and happy people. You should show your enthusiasm, but don't go too far.

Relieve tension

(1) Pay attention to controlling the pace of conversation during the interview. If you feel nervous after entering the examination room, don't speak in a hurry, but concentrate on listening to the questions and then answer them calmly. Generally speaking, when people are nervous, they will unconsciously speed up their speech. Speaking too fast is not conducive to the other party to hear clearly, but also gives people a sense of panic. Speaking too fast is often easy to make mistakes or even stutter, which in turn strengthens one's nervousness and leads to confusion in thinking. Of course, speaking too slowly, lacking passion and boring atmosphere can also be boring. In order to avoid this situation, you can consciously slow down when you start speaking, and then increase your tone and speed appropriately after you enter the state. This can not only stabilize your nervousness, but also reverse the boring atmosphere of the interview.

(2) When answering questions, eyes can be aimed at the forehead of the questioner. Some people don't know where to look when answering questions Absent-minded and uncertain people make people feel dishonest; People with drooping eyes give people an impression of lack of self-confidence; Staring straight at the questioner will be misunderstood as challenging him and giving people the feeling of being unruly. If you focus on the other person's forehead during the interview, you can not only give the other person a sincere and confident impression, but also summon up courage and eliminate tension.

linguistic skill

(1) is articulate, fluent in language, elegant and generous. Pay attention to accurate pronunciation and clear articulation when speaking. Also pay attention to control the speed of speech, so as not to stutter and affect the fluency of language. In order to increase the charm of language, we should pay attention to the beauty of rhetoric and avoid using idioms, not to mention uncivilized language.

(2) The tone is calm, the intonation is appropriate, and the volume is moderate. Pay attention to the correct use of language, intonation and tone in the interview. Tone refers to the tone of speech; Pitch refers to the configuration of sound level. When greeting, you should use intonation, emphasis and long voice to attract the attention of the other party. When introducing yourself, it is best to use a gentle statement tone, not an exclamation tone or imperative sentence. Loud and boring, low and hard to hear. The volume depends on the interview location. When two people interview, the voice should not be too loud when they are very close, and the voice should not be too low when the group interview venue is open, based on the principle that every examiner can hear your speech clearly.

(3) Language should be subtle, witty and humorous. In addition to expressing clearly when speaking, humorous language can be inserted when appropriate, which will increase the relaxed and happy atmosphere of the conversation between the two sides and show their elegant temperament and calm demeanor. Especially when encountering problems, witty and humorous language will show a person's wisdom, help to save the day and leave a good impression.

2.2.4 answering skills

(1) Get to the point, be concise, clear and well-founded. Generally speaking, when you answer a question, you should draw a conclusion first and then discuss it. First of all, you should express your central idea clearly, and then you should make a narrative and demonstration. Otherwise, a long speech will make people accomplish nothing, the interview time is limited, nervous, and there are too many redundant words, which are easy to digress, dilute or miss the topic.

(2) The examiner always wants to know the specific situation of some candidates when asking questions, and must not simply answer with "yes" or "no". Depending on the problem, some need to explain the reason, and some need to explain the degree. Answers that are not comprehensive and too abstract often don't leave a concrete impression on the examiner.

(3) In the interview, if the questions asked by the examiner are temporarily out of touch, so that you don't know where to answer or it is difficult to understand the meaning of the other party's questions, you can repeat the questions, first talk about your understanding of this question, and then ask the other party to confirm the content. Unclear questions must be clarified. Only in this way can we be targeted and avoid answering irrelevant questions.

(4) Examiners should receive several candidates every year, ask the same question several times and listen to similar answers several times. So the examiner will feel boring. Only answers with unique personal opinions, personal characteristics and innovative ideas will arouse the interest and attention of the other party.

(5) When you encounter problems that you don't understand, understand or know, you must not be silent, far-fetched or pretend to understand. Admitting your own shortcomings sincerely and frankly will win the trust and goodwill of the examiner.

2.2.5 Skills of using gestures

(1) gesture of concern. When talking to others, be sure to pay attention to their conversation and show that you are listening attentively. The other party can only listen to your conversation happily and intently and have a good impression on you after they feel that their conversation is being paid attention to and understood. The gesture of general concern is: cross your hands and lean forward.

(2) an open attitude. This gesture shows that you are willing to approach the audience and establish contact with them. Let people feel your enthusiasm and self-confidence, and let people feel that you have a plan for what you say. This gesture is done with palms up, hands forward and hands at the same height as the abdomen.

(3) A gesture of assurance. If you want to show your mastery of the theme, you can first put one hand forward, palm down, and then make a big circle from left to right, as if covering the theme with your hand.

(4) the gesture of emphasis. If you want to attract the listener's attention or emphasize a very important point, you can pinch your index finger and thumb together to emphasize it.

adjust to changing circumstances

There are often some unexpected situations in the interview examination room. For example, if you ask some questions that you are unprepared or strange, don't be confused, but deal with them calmly. Examiners often ask job seekers about the situation as the starting point of the interview. This problem seems simple, but not everyone can deal with it. Sometimes, under the unexpected inquiry of the examiner, it is inevitable to be at a loss and be tongue-tied. In order to test the actual working ability of candidates, "scenario" questions are often set in interviews to test the personality characteristics, efficiency and adaptability of candidates. Sometimes the examiner's question seems simple, but it is not superficial, but has another purpose, so you must have the ability to improvise.

2.2.7 Leave at the right time.

An interview is not a small talk or a negotiation, but an exchange between strangers. The length of the conversation depends on the content of the interview. When recruiters think it's time to end the interview, they often say some suggestive words, such as "Thank you for your concern about this job in our company" or "Thank you for your concern about our recruitment work", "We will definitely inform you when we make a decision" and so on. After hearing this hint, job seekers should take the initiative to leave, and when they leave, they should thank each other for spending time on themselves.

2.3 Follow-up stage of the interview

2.3. 1 Not afraid of failure, learn to sum up.

Polite thanks: After the interview, before receiving the formal notice of the interview result, you should call or write to the specific person in charge to thank him for his time and energy, and thank you for providing you with an interview opportunity. At the same time, you show great interest in the job application, hoping to get news from each other as soon as possible and make concrete contributions to the development of your organization. This is not only out of courtesy, but also to win another chance for yourself. Maybe a letter or a phone call from you will bring you unexpected results.

Timely summary: it is also an experience to understand that being rejected by the employer. After the interview, we should review and summarize the interview in time, review the interview process and details as much as possible, find out the mistakes, rethink the problems encountered in the interview, and how to answer them better if we meet again next time. Don't lose heart in case of losing the election, but ask the recruiter what's wrong with it. In this way, you can know why you lost the election, so that you can improve in the future and make better preparations for the next time.

summary

From this article, we can see that the skills corresponding to the three stages of the interview have different functions in the interview. Be modest and sincere in the interview. Proper manners and appearance are very important. From a person's appearance and etiquette, we can see a person's attention to work and his own quality. A full understanding of enterprises and positions and appropriate answers can leave a better impression on examiners. These skills are an important part of interview skills and the key research part of the article. Through the research and analysis of three-stage interview skills, as long as we use them carefully and properly, we can better show our advantages, greatly improve our interview success rate, and help us sign a contract smoothly and find a job that suits us. There are some shortcomings in this paper, such as the lack of in-depth research on the subsequent stages, such as the specific skills of psychological adjustment after failure, which need further research and analysis.