What jobs are there on the high-speed rail? What does each position need to do?

1, EMU and high-speed rail crew: These jobs are mainly responsible for guiding passengers, checking tickets, placing luggage for passengers and improving all-round services for passengers.

2. Station conductor and ticket inspector: The conductor in the ticket hall of the station, the ticket inspector at the gate of the station and the ticket inspector on the bus in the waiting room are all jobs of the high-speed rail crew after graduation.

3. Station security inspector: The safety of the station is extremely important. When entering the station, all passengers passed the security check, including machine check and manual check.

4. Railway customer service: Customer service is familiar to everyone. There is a voice broadcast during the ride, and then there is a railway customer center. These are the jobs of railway customer service.

5. Cleaning personnel: clean the high-speed rail.

Extended data:

Requirements for registering as a conductor:

1. Ideological quality

Ideological quality is mainly the train conductor's thought, thinking method and ideological accomplishment, and it is the first condition to do a good job in passenger service. Specific performance in: dedication, sense of responsibility, strong sense of service; Have a pioneering spirit; Adhere to principles, dare to be responsible and act fairly; Put your ancestors before yourself, self-denial and dedication; Treat people with enthusiasm and frankness; Abide by the rules and discipline, love the collective, resist wrong ideas, identify beauty, ugliness, honor and disgrace, and consciously safeguard the interests and reputation of enterprises and car groups.

2. Psychological quality

Psychological quality mainly refers to the maturity and health of psychological process and individual psychology, such as emotional feelings, hobbies, temperament, faith, will, self-esteem and tolerance, which is the key to good service and being a good conductor. The psychological quality, emotional quality, will quality, personality quality and personal accomplishment formed by the individual psychological characteristics, living conditions, working environment and working practice (communication activities with passengers) of passenger transport workers are the basis of passenger transport service psychology.

Specific performance is: respect for passengers, sincere and dedicated service for passengers; Respect superiors, take the initiative to report, accept supervision, be good at self-management, self-control behavior, and curb negative effects. Commanders must also understand the role of psychological activities in safety production.

3. Cultural quality

Cultural quality mainly refers to the cultural knowledge level of train attendants, which is the basis for the formation and development of other qualities. At present, train attendants are required to have secondary vocational education and academic qualifications.

4. Professional and technical quality

Professional and technical quality mainly refers to the professional knowledge and skills that a conductor must have to do a good job in service, and it is a necessary condition to become an excellent conductor. Its specific requirements are to hold a certificate, be familiar with the business knowledge and responsibilities of this position, be familiar with the operating procedures of the equipment in the carriage, and master the psychology and skills of passenger service.

Baidu encyclopedia-high-speed rail crew major

People's Network-party member Train Attendant Night Patrol