How to settle claims for Hangzhou citizen insurance?

Hangzhou citizen insurance is a supplementary medical insurance product underwritten by Ping An Health Insurance Co., Ltd. Some friends don't know how to make claims after purchasing it, so how can Hangzhou citizen insurance make claims? Let's get to know it together!

How to settle claims for Hangzhou citizen insurance?

Hangzhou Citizen Insurance can apply for claims through the official account of Hangzhou Citizen Insurance WeChat, directly download Ping An Health APP, and log in to Ping An Health Insurance PC official website (www.health.pingan.com). If you have any questions in the process of claim settlement, you can call the customer service hotline 96225-7 or 955 1 1-7 for consultation.

Take WeChat official account claim as an example. After the hospitalization medical expenses claim is entered into the official account of Hangzhou Citizen Insurance WeChat, click the service center to download Ping An Health APP and submit the claim case. Click the special drug reimbursement application after the special drug service in the service center, and apply according to the prompts.

A, hospitalization medical expenses reimbursement materials

1 Valid identity documents of the insured and the applicant (photocopies, copies of the front and back of the second-generation Chinese mainland ID card are required).

If the newborn or minor is in danger, it is necessary to provide a certificate of relationship with the applicant (copy).

3. Medical records, including but not limited to discharge summary, outpatient medical records, diagnosis certificates, genetic test reports, CT/MRI reports, pathological and other inspection reports (photocopies).

4. Medical expense invoice (original) and expense detailed list, basic medical insurance statement, serious illness (mutual aid) insurance statement, and special drug prescription (original)

5. Bank account information: including bank, account name and account number (copy)

6. If the third party pays in advance, it is required to provide the original third-party settlement form and the corresponding medical records, copies of invoices, expense lists, prescriptions, copies of basic medical insurance settlement forms, copies of serious illness (mutual assistance) insurance settlement forms and other claims materials.

Other certificates and materials that can be provided to confirm the nature and cause of the insured accident (original).

When the insurance money is taken as the insured's inheritance, it must provide relevant rights documents (originals) that can prove the legal inheritance right.

If the medical insurance relationship is transferred to other cities, the insured may apply for compensation for the reasonable medical expenses incurred within the agreed scope of this product during the insurance period after being reimbursed by the local social medical insurance. At the same time, the insured's valid proof that he is the insured of the basic medical insurance for employees of provincial units in Zhejiang Province or the basic medical insurance in Hangzhou when purchasing the product, such as the payment record of the basic medical insurance for employees of provincial units in Zhejiang Province or the basic medical insurance in Hangzhou, or the certificate issued by the unit (or medical insurance bureau).

Two. Claims for specific high drug costs

1 identity document of the insured

2. Hospitalization medical record/discharge summary (including medical record home page, admission record, discharge summary, image inspection report, etc.). )

3 Pathological diagnosis report

4 drug prescription

5 Immunohistochemical/genetic test report

The above is the answer to how to settle claims for Hangzhou citizen insurance, and I hope it will help you.