Kneel for help: What questions do subway companies usually ask when they go to an interview?

1. Why did you choose a subway attendant?

2. What do you think is your advantage over others?

Please talk about your career planning.

4. How do you deal with emergencies?

5. How do you treat unreasonable passengers?

Answer to the subway interview:

1. Because I love the service industry, the subway is the window of the city, and good service can better show the charm of the city.

2. Optimistic, cheerful and enthusiastic. Be willing to pay and be brave in persistence.

3. Through your own efforts, you will grow into a service star or even a company manager in the future, and help newcomers with your own personal experience, so that the excellent service image of Shanghai Metro can be continuously passed down and improved.

In case of emergency, the first thing is to keep calm and deal with it according to regulations. Quickly seek the help of leaders, colleagues and relevant security departments to ensure that the subway operation will return to normal in the shortest time and ensure the interests of most passengers.

5, the first is to keep smiling service, patiently explain, and act according to the rules. Understand with reason and move with emotion. If you still can't impress the passengers, try to take the passengers to the office area and ask the leader to help you solve the problem, so as not to cause confusion in the passenger area and affect the normal operation order.