Business Etiquette Assignment: Is it true that "Details determine success or failure, etiquette changes life"? Please answer with examples and relevant etiquette knowledge! !

How a person's character can be revealed from the details

The so-called details are small links or plots. In layman's terms, they are minutiae. Traditional thinking has always believed that details are not important, and there is also a saying that those who achieve great things do not stick to small details. "Putting a little salt and a little MSG" in cooking is the most typical oriental operating habits and characteristics.

There is a kindergarten recruiting preschool teachers with favorable conditions. The recruitment site was on the second floor. There was a little boy with a runny nose on the corridor. An endless stream of applicants passed by him. Only one person stopped to wipe the boy's nose. Of course, she became the one this time. The only winner in recruitment. This shows that some seemingly small things can produce unexpected results.

Big things must be done in detail. When comparing the seriousness of the Chinese and Japanese nations, Mr. Zhang Ruimin, President of Haier, once said: If a Japanese is asked to wipe the table six times a day, the Japanese will do it to the letter and insist on wiping the table six times a day; but if a Japanese is asked to wipe the table six times a day, the Japanese will do it to the letter. If the Chinese do it, they may wipe it six times on the first day, six times on the second day, but on the third day, they may wipe it five, four, or three times, and then nothing will happen. In view of this, he said: Doing every simple thing well is not simple; doing every ordinary thing well is extraordinary.

Compared with the seriousness and meticulousness of the Japanese, the Chinese do have the problem of being superficial and careless, so that there are many "almost" gentlemen in society, as if, almost, as if, almost, Approximately, generally, roughly, roughly, roughly, etc., have become Mr. "Almost"'s common words. While these words are being used again and again, defective products are coming out of the production line, accidents in the mines are happening frequently, and violations of laws and disciplines and lack of principles are being repeatedly banned in society.

Corresponding to the concepts of "almost" and "probably", people want to do big things, but are unwilling or disdainful to do small things. But in fact, as Mr. Wang Zhongqiu said in the book "Details Determine Success or Failure": "There are too few people in the world who can do great things. In most cases, most people can only do some specific things, trivial things, and monotonous things." Things may be too plain and trivial, but this is life, and it is the indispensable foundation for achieving great things."

"Taishan does not reject fine soil, so it can reach its height; rivers and seas do not reject small streams, so it is possible. "So, don't hesitate to give in to the big gifts, and the details determine success or failure." In China, there are many people who want to do big things, but few are willing to do small things in detail; we do not lack strategists with ambitious strategies, but we lack executors who strive for excellence; we do not lack various management rules and regulations, and we lack The key is to implement the rules and regulations to the letter. We must change the habit of being impetuous and trying only superficially, and advocate paying attention to details and doing small things carefully.

However, it is not easy to do some small things completely and do them well. The reason is the lack of perseverance and the inability to understand the essence of "big things in the world must be done in detail", giving up the importance of persistence. of noble quality. Once it is not done well or done badly, it will definitely have adverse effects, cause losses, and even bring disaster. This is by no means alarmist. I believe everyone understands the profound meaning of the saying "A dike thousands of miles long collapses in an ant nest". "Success is determined by details, and failure is determined by details."

So, no matter how you behave or do things, you must pay attention to details and start with small things. Our ancients advocated that "big things in the world must be done in detail; difficult things in the world must be done in easy ways"; the late Prime Minister Zhou Enlai always advocated paying attention to details. He himself was also a model of taking care of small things and achieving big things.

May the trivial thoughts in the dead of night give yourself a baptism, and walk on the road to tomorrow, starting from small things at all times.

Asker’s comment

Thank you. Although it doesn’t quite fit the topic and I’m not very satisfied with it, this is the only answer~