What are the advantages of the call center trainer position?

Youth is the advantage of call center trainers.

Most of the call centers are doing new employee training. Currently, most of the new employees recruited by the call center are fresh graduates with no work experience. They are relatively young and are mainly girls. Naturally, psychological problems are the main problem. of.

Call center trainer job responsibilities: 1. Responsible for the establishment of the call center customer service team training system, demand research, training course production and training implementation, and effect tracking; 2. According to the development needs of the organization in different periods , formulate and implement training plans and content; 3. Responsible for establishing and improving the company's internal and external training systems, and participating in optimizing the internal work standards and processes of the design department; 4. Establishing lecturer assessment standards, through the training, assessment, communication and management of lecturers , build an excellent training team.