What is supervision?

1. The concept of supervision: A supervisor is a person who manages employees who manufacture products and/or provide services. ?

2. The role of supervisor: As a supervisor, you must fulfill your obligations to branches, customers and employees, which puts you in a connecting position. ? For your employees, you represent management, power, instruction, discipline, vacation time, income increase and promotion. ?

For the branch or your superiors, you are the link between them and their employees and specific work. You represent productivity, cost, labor efficiency, quality management and customer service; At the same time, you represent the needs and requirements of employees. ? For customers, your products and employees represent the whole company. ?

3. The obligation of supervision?

Obligations to branches:

A. Do your job well, which concerns their interests and is why they hire you. ?

B the supervisor has the obligation to finish the work authorized by the agent efficiently. ?

C due to frequent contact with employees and customers every day, the supervisor is also obliged to report the requirements of employees and customers to the agent. ?

Obligations to customers:

A. full-time assistance in opening new stores. ?

B. Assist in daily operation and management (people, goods, yard, etc.). ).？

C. assist in the daily training of franchise stores. ?

Obligations to employees:?

Create an open working atmosphere for employees and make them feel accepted, recognized, frank and relative, fair and belonging. For most employees today, the previous tough and high-pressure management methods no longer work. Creating a working atmosphere that makes them willing to pay for you is not only your obligation to them, but also the need of your own work.

The focus of supervision

There are two views on the focus of supervision:

Traditional view: supervision mainly points out students' mistakes in treatment and shows correct psychoanalytic skills. Pay attention to students' subconscious reaction to patients' problems during treatment. Current view: the focus of supervision is not to explore the subconscious motivation of students' problems, but to help students perceive their own problems. As for solving problems, students should do it through self-analysis or personal analysis.

Scope of supervision

Strictly speaking, the object of clinical psychological supervision is all people, including people of all ages, situations and psychological qualities and levels. According to the above definition, the scope of clinical psychological supervision includes correcting people with mental illness and psychological disorder, regulating people with psychological problems and psychological abnormalities, and encouraging, cultivating and promoting normal people without psychological problems. Therefore, the object of psychological supervision includes two kinds of people with abnormal psychology and normal psychology, in fact, the whole crowd.

Supervision type

First, according to the relationship between supervisors and consultants, they can be divided into two categories, one is the superior supervisor and the other is the supervisor at the same level. The former is the supervision of different levels of consultants between high-level supervisors and low-level consultants; The latter is the supervision between peers and peers.

Two, according to the schedule, can be divided into two categories, one is full-time supervision, one is temporary supervision. The former is continuous, lasting and regular systematic supervision; The latter is short-term, targeted and intermittent supervision. Usually, consultants can make choices according to their different needs.

Third, supervision can be divided into three forms according to the way in which the supervised and supervised participate: personal supervision, usually one-on-one supervision between a supervisor and a student; Group supervision refers to the supervision of a group of students by a supervisor; Informal supervision is usually a process of supervision between experienced therapists, compared with regular supervision between teachers and students with systematic settings. Its purpose is to discuss special cases or difficult cases; Share experience, exchange information and update knowledge. In group supervision, the competition between peers is a unique incentive problem, and it is also a problem that groups must solve.

References:

Baidu encyclopedia-supervision