Summary of supermarket manager's work: 5 articles

Time will not repeat itself. The follow-up work is coming in a blink of an eye, and it's time to write a summary. Work summary should extract experience from the characteristic work of the unit. What should I pay attention to when writing a summary? After careful arrangement, this paper introduces the summary of supermarket manager's work, hoping to help you with your study.

Supermarket Manager 1 Leader's Work Summary:

My manager of xx supermarket has been in XX supermarket for X years. Over the past few years, I have systematically studied the basic knowledge of retail industry, the management of warehouse chain supermarkets, customer consumption psychology and sales skills, and learned the knowledge of new retail industry, trying to integrate into the development of Le Jia as soon as possible. On the eve of the opening of store X, I worked very hard and always worked in the front line, often fighting with employees until I opened the store. At this point, I started the journey of creating xx market. At the beginning of the year, the sales of xx Road North Store were only over 100,000 yuan per day. After half a year's efforts, the market finally opened. Le Jia's popularity in xx increased, sales increased, customers were satisfied, and employees' faces were full of joy. This year, I was named "xxx Advanced Employee".

As I have just come to work in X City, I have no personal relationship. Over the past year, I have used all my interpersonal relationships to overcome regional differences, understand the xx market and various policies and regulations, and worked closely with my partners to establish good cooperative relations with relevant government departments. In order to explore the xx market, I work with my employees every day and listen to various rationalization suggestions to cope with the fierce market competition environment. At present, there are more than xx supermarkets in xx, and competitors have opened stores around Le Jia stores. Faced with this environment, the completion and improvement of xxxx's tasks is a test, and employees are worried. To this end, I propose to employees that the work center for xx years is "promoting sales through service and reducing costs through management". In the past year's service standards and management training, everyone will never forget this work center, which has penetrated into the minds of every manager and employee in the store. As long as it is done well, it will attract customers and get out of the predicament. Over the past year, the sales and management of Lubei Store have achieved the goal of double profit, and the sales exceeded the plan. 85% more than xx, and completed the tasks assigned by the Group for three consecutive years.

I am not satisfied with brilliant achievements. I carefully analyze the commodity structure and market demand, adjust the commodity structure in time, control the inventory reasonably and avoid the backlog of funds. Because xx Road North Store is a foreign store, and the suppliers are mostly foreign suppliers, which affects sales to some extent. At the beginning of the year, the company set up a commodity group in xx, with me as the team leader. In order to make the store develop steadily in xx and form a differentiated advantage with competitors, I put forward the negotiation principle of "emphasizing width, neglecting depth, emphasizing chain and neglecting substitution" for commodity groups, which further formed the advantage of ××× chain while perfecting the xx market. Replaced the products that are not suitable for xx market, and developed some local specialty products, which fundamentally solved the problem that vegetables and fruits can't operate in chain. In the middle of the year, under my leadership, xx×× broadened the variety of computers, mobile phones, audio-visual products, books, chilled food, staple food kitchens and so on. In commodity management, a warehouse supermarket has really formed. Compared with 1999, the variety of goods has almost doubled. The richness of varieties brings passenger flow, the strengthening of management reduces costs and the improvement of service level wins customers. In the opinion polls of the Consumers Association, the Federation of Industry and Commerce and this newspaper in Xx, the North Store of xx Road was rated as "the most satisfied supermarket for xx citizens".

During my tenure as the manager of xx Road North Store and the regional director of xx, I used my brains to try my best to deal with the complicated work inside and outside the store, boldly decentralized and competed for posts, and fully mobilized the enthusiasm and creativity of managers and employees at all levels. I believe that "employees are the biggest capital of an enterprise. Only by providing them with opportunities can they give full play to their talents, enhance the cohesion of employees and make the enterprise last forever. " Under my leadership, xx Road North Store has gradually formed a rigorous and efficient work pattern, with its own responsibilities.

Of course, there are still some shortcomings in the work. 1、2、3

In the future, I will work hard from the following three aspects to do my job well. 1、2、3

Summary of supermarket manager's work II. Annual work summary and plan of franchise department

Time is running out! Time urges us to send away 20xx years. In a blink of an eye, I have been in Sunshine Home for more than three months. Although the time is not long, I feel extremely lucky for my correct choice, and I feel extremely honored for choosing sunshine. Although the time is not long, I was conquered by the approachable style and honesty-oriented business attitude of the president, and moved by the conscientious working attitude and relaxed and harmonious working atmosphere of all my colleagues. Although the time is not long, I have fallen in love with this "home", every colleague around me and my job. To be exact, I enjoy my job and take it as my career.

Sunshine 20xx years is short, but with the help of various departments and branches of the company and the efforts of the franchise department, it has achieved certain results. The work of the franchise department in 20xx years is summarized as follows:

First, the internal construction of the franchise department has achieved initial results: the franchise contract has been revised and improved, the written materials provided for the franchise schools have been basically prepared, and the new franchise plan has been launched.

Second, strengthen the promotion method of joining. In addition to the first-phase promotion plan of the company's website, it is also on major websites.

The website publishes joining information and website information, and makes friendly links with local websites in the target area to expand the coverage of joining information. At the same time, focus on the existing full-time schools and training institutions in the target area.

Third, consolidate the multi-channel communication methods of joining customers: telephone, email, online message and online consultation. Deal with information every day, accept online consultation from affiliated customers at any time, ensure that all information is not leaked, all follow-up replies are in place, key customers focus on follow-up, and make a record of return visits.

4. Through campus recommendation, the franchise department independently developed and successfully signed formal franchise contracts with schools in Guang 'an, Yuechi County, Vu Thang and Emei before the end of February, exceeding the franchise task of the franchise department at the end of the year.

Five, in strict accordance with our commitment, to provide support for the establishment of the school and the follow-up service after the start of school.

Hold, establish a harmonious relationship with affiliated schools from the beginning, so as to establish a good brand image of Sunshine and make each of our affiliated schools become the focus of the local education and training market.

Six, in the process of joining the school construction, service and management, coordinate the work with all departments of the company, so as to achieve timely communication of information, timely feedback of problems and timely resolution of demands, and never delay or shirk.

The Franchise Department hereby solemnly promises that the Franchise Department must reply to the request and petition of the charter school within 24 hours, otherwise, the charter school will lodge a complaint, and the relevant responsible person and the charter minister will be punished by informed criticism.

Of course, there are still many shortcomings in our work, which need to be corrected and improved in 20xx:

First, the completion of customer excavation work is not satisfactory. For various reasons, the customer dug 165438+ 10/0.

The excavation work was not well completed. Although we have a certain understanding of our competitors' joining policies, the collection of customer information has not been completed.

Second, the internal management system of the franchise department needs to be strengthened. The internal construction of the franchise department is still quite imperfect and needs to be further strengthened. This is the foundation of the foreign work of the franchise department. Once this basic work is not done well, it will inevitably affect the development progress and follow-up service quality of affiliated schools, and will also affect the coordination of various departments supporting the establishment of affiliated schools.

At the end of the year, the supermarket manager summed up his work, and the busy year is about to pass, and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. Now I will summarize my work in 20xx as follows:

First, actively learn business knowledge.

After this year's job transfer, I became more familiar with the function and price of each commodity in department stores, and took the initiative to ask the manager and team leader to improve my business ability and do a better job. At the same time, seriously participate in the training organized by the supermarket, get a deep understanding, and truly digest and apply the required knowledge to the work.

Second, correct attitude, work hard and do a good job actively.

When I first transferred to the daily chemical group this year, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development ... learn bit by bit and remember bit by bit. After more than half a year's work, I got exercise, and my daily work became more and more handy.

My work is really successful in details, so I must be careful. So I carefully understand the function and price of each product, check the production date of the product at any time, know the market information of similar products in time, and report to the leader ... I always insist that what I do must be done well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in xx supermarket, and I hope I can do it seriously.

In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic and positive to my customers, and be rigorous and meticulous to my work team. Actively be good at communication and coordination with colleagues, handle relationships with colleagues, unite and cooperate, and jointly complete various tasks. Pay attention to your own shortcomings in your work and actively correct them.

Third, seriously participate in various activities organized by supermarkets.

The supermarket is busy and the task is heavy. I worked hard to overcome all kinds of difficulties, coordinated my time, and actively participated in various activities such as knowledge contests and dance competitions, and achieved good results in all activities.

In 20xx, I will further strengthen and improve my work and complete my work better.

1, strictly abide by the management system of Xinle Supermarket. Don't be late, don't leave early, don't miss work, be full of energy, stand upright, behave generously, dress according to regulations, wear service badges, strictly abide by the management system of Xinle, and work hard actively.

2, further correct work attitude, consciously complete the job can obey the arrangement of the manager, team leader, don't talk about objective conditions, not slacking, can communicate with the leadership in time if there is a problem. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.

3. Strive to improve business capabilities. Further actively participate in the training organized by the supermarket, study hard, carefully understand the function and price of each commodity, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to make my business ability go up a step and do my work better.

4. unite colleagues and help each other. I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. Supermarket is a big family. I will take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together, and make due contributions to the development of supermarkets!

Summary of supermarket manager's work 4 Directors of the Board of Directors:

Taking stock of the past 20xx years, with the correct leadership and support of the board of directors, _ _ _ Supermarket has basically completed the assessment indicators issued by the board of directors. And in the competition of BBK, Jiahui and other major retail enterprises, the Executive Committee of _ _ Supermarket cooperated with all the staff Qi Xin, and the sales increased (slightly) compared with last year. There are achievements, but there are also many problems and shortcomings. 20xx years are as follows for your reference:

Contents and measures

(1) The transformation of _ _ _ store and the closure of Jingzhou store.

_ _ _ Store has been plagued by lights and rats since 20xx. The reported loss of goods damaged by rats is increasing day by day, and the image of the store is seriously affected. In April of 20xx, Century Store closed down for transformation, and the image of the transformed store was improved. However, due to the inaccurate grasp of the market, the transformation is not satisfactory in meeting the needs of customers, resulting in poor overall results.

Since its opening in 20xx, Jingzhou Store has undergone several transformations, but its business performance has been affected by local consumption and market, and it has been at a loss for a long time. 20xx 1 1 month, Jingzhou Store officially closed down, and employees and fixed assets were properly arranged. At present, we are doing our best to attract investment from the second floor to the fourth floor, and strive to ensure the capital preservation operation of Jingzhou project.

(B), the impact of the market and the periphery

Xx, from the impact of dawn on Yiyuan Supermarket, to the opening of Jiahui Taipingqiao Store and BBK, to the implementation of the new tax policy and the increase of tax burden, was an unsettled year.

Chenxi Store faced strong competition from Yiyuan Supermarket at the beginning of the year. _ _ The employees of supermarket headquarters and Chenxi Store tried their best to promote sales when the hardware facilities and stores were superior to their own, but the sales volume and profit decreased by 20xx. The opening of Jiahui Taipingqiao Store has reduced the average daily sales of Hutian Yishe Store by about RMB (omitted). The opening of Xiangzhou Shopping Plaza and Jiajiafu Convenience Store has greatly reduced the turnover of Century Store compared with previous years, which only shows that we are insufficient and immature in resisting market competition.

Last year, the tax authorities also stepped up their efforts to regulate, from strict collection of value-added tax on suppliers to strict tax control on sales revenue. This alone will increase various taxes (omitted) 1 10,000 yuan compared with previous years, the management cost will rise sharply, and the purchase price of goods will rise (omitted).

(C), the implementation of personnel "slimming"

In order to carry out the goal of putting profit first in xx years, _ _ _ implemented "slimming" twice from top to bottom. Under the premise of ensuring the normal operation of all departments, we make maximum use of human resources, streamline institutions, reduce more than 80 employees and reduce labor costs.

(4) Import of data analysis

The introduction of data analysis can better guide procurement and store operation. From the introduction and tracking of new products, to the elimination of unsalable goods, and then to the display and inventory of stores, we have improved, rationally arranged inventory and reduced the financial pressure. At present, it is being further improved.

Summary of supermarket manager's work 5. A busy year is about to pass, and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year.

Now I report my work as follows:

1. During the on-duty period, handle all kinds of problems in the supermarket on behalf of the supermarket manager, and keep the on-duty records. If there is any major abnormality, report to the supermarket manager in time and put the duty record in the office for the duty manager to check and track the next day;

2. The manager on duty must arrive at the mall at 5: 50 to check the attendance of all departments (such as fresh morning shift personnel, security personnel, cleaning personnel, etc.). ), and clean the bag locker to ensure the smooth opening of the store in the morning;

3. Be responsible for the labor discipline, safety and health status, service quality, energy saving and consumption reduction, customer complaints and emergency treatment of the mall during the duty period;

4. Employees must assist security guards in and out when punching in and out. When employees eat, the manager on duty must make good arrangements for personnel positions, and the positions in the store must not be unattended because of eating;

5. Don't leave the supermarket without reason during the duty, inspect the shop regularly during the duty, and don't stay in the office for a long time. If you leave the supermarket under special circumstances, you must report to the supermarket manager.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In work management, always be strict, as long as you make mistakes in principle, you will never condone them. In this way, employees can be motivated from the inside and play a role from the outside.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. From the first training of more than 0/00 employees in the market/KLOC-to the supermarket 100 employees, and then to the class B of the sixth department of the supermarket 100 employees in January. Through repeated training and communication, through accumulation and study, I initially formed a systematic training content for employees from the aspects of concept, commodity knowledge, sales psychology and skills, and discipline rules. It has been recognized by employees and achieved certain results.

Facing the opportunities and challenges of next year, I will take up my responsibilities in a pragmatic manner, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the new year, I will devote myself to the supermarket business even harder, repay the company with the benefits of development and realize my life value.