Job Description of Front Desk Assistant

Lead: Assistant is a professional name, pronounced zhù lǐ, which is the product of self-empowerment of main leaders. Although there is no basis in the system, the biggest advantage of the big leader is that he can erode the authority of the deputy to the maximum extent and let his hand reach out longer. The following is the information about my work as a front desk assistant. Welcome to read the reference.

Front desk assistant 1 Main work contents of registration:

1. Get the personal information of the guest;

2. Meet the guests' requirements for rooms and house prices;

3. Go through the registration formalities;

Second, the purpose of registration:

1. Make the hotel get important information about the guests;

2. Assign rooms to guests and set house prices;

3. Determine the expected departure date of the guests;

Three, five important concepts of check-in operation process:

1. Information collection-The hotel collects relevant guest requirements, expected departure date, payment method and personal background information during the check-in;

2. Housing allocation pricing-allocating rooms and setting prices;

3. Credit limit-the hotel determines the credit limit of the guest according to the payment method of the guest and the hotel credit limit system;

4. Room supply plan-the hotel sells rooms to the maximum extent according to the room supply situation and the expected departure date of the guests;

5. Control process-Adjust and control the hotel room allocation and pricing process through the registration procedure;

The above work content about the hotel front desk is introduced here, hoping to help you. For more information, please download and view. If you are satisfied with our information, please pay attention and thank you for your support!

Job Description of Front Desk Assistant 2 1. Assist the general manager to handle daily affairs, company front desk job description.

2. Prepare various management meetings of the company.

3. Make preparations before the meeting, make minutes of the meeting and arrange the contents after the meeting.

4. Do some related logistics work that needs to be coordinated during the meeting.

5. The reception desk arranges guests to visit. (Lead, pour water)

6. Receive and send company documents, letters and telegrams.

7. Assist in inter-departmental coordination.

9. Make the invitation and reception arrangements for the training of old customers.

10. Complete other tasks assigned by superiors.

1 1. Clean the general manager's office and arrange tea work, and summarize the work of the company's front desk.

12. Arrange training for newcomers.

Normal daily workflow:

Morning:

Recruitment and appointment; (9: 30- 12: 00), receive customers, etc., and arrange a day's plan.

Afternoon:

1. Interview;

2. Invite students to start class.

3. Statistics telephone department data

4. Organize a summary meeting.

Special working conditions (the day before the meeting)

1. Confirm the number of participants and arrange room reservation;

2. Prepare meeting materials;

3. Arrange the meeting with the rehearsal.

Come on, don't let others look down on you.