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What is a smart community and what is the value of a smart community?
1. Community grid management is a new community management model that has been actively explored and vigorously promoted in recent years.
The basic idea is to divide the urban grassroots into several unit grids on the basis of keeping the overall pattern of streets and communities unchanged, and build a community information platform to integrate them in a grid-based manner. community resources, strengthen community functions, and improve community services, thereby achieving scientific, refined and long-term community management.
2. Community grid management originates from the exploration and practice of the "10,000-meter grid" urban management system in cities such as Beijing.
Judging from the practice of developed cities over the years, the overall ideas and technical conditions for community grid management have been basically mature, and social awareness is getting higher and higher. In particular, the continuous exploration in urban management, family planning, community party building and other aspects has provided rich experience for the gridization of community management. Promoting community grid management is of great significance for implementing the spirit of the Sixth Plenary Session of the 16th CPC Central Committee, comprehensively promoting community construction, improving grassroots service and management networks, improving new community management and service systems, and promoting harmonious social development. It can be predicted that community grid management will gradually become an important means of grassroots social management in cities in my country.
3. Since 2000, our city has done a lot of work around community construction and achieved remarkable results, realizing that the community has "people, money, rules and places" to serve the community. The overall level of community construction is at the At the forefront of the province.
In order to extend community management, various streets and communities have carried out a series of innovations in aspects such as fragmentation and responsibility, establishing responsibility areas, joint management, and linkage between upper and lower levels, in order to promote community grid management. A good foundation has been laid. Some municipal and district functional departments have built working platforms in communities and are also trying to use grid management to solve their own problems such as insufficient manpower.
Fourth, we need to have a clear understanding of some shortcomings in community management.
1. Community affairs are complex, and all aspects of work have to be carried out in the community. They are divided into separate areas, and there is duplication and waste. There is insufficient integration of resources, insufficient integration of sectors, and the local management mechanism is not yet perfect;
2. There are many surveys, statistics, reports, and accounts in community work, backward management methods, low overall efficiency, and an information sharing mechanism has not yet been formed;
3. The community spends a lot of time And energy is spent on meetings, welcoming inspections, writing slogans, and organizing files. There are more superficial activities, and there is still a certain gap between the "door-to-door service" and "face-to-face service" of community workers and the requirements of the masses;
4. The administrative and institutional tendencies of community work are relatively prominent, and the evaluation mechanism and team building of community workers need to be strengthened, etc.
5. The construction of community information platform is a basic work for community construction and management.
It is understood that Tongguanshan District has included this work into its main goals and tasks this year and will start construction. The informatization of community management and public services requires advanced management models as the basic framework. This year, our city will also adjust the size of the community and change the neighborhood committees. How to provide effective services and carry out long-term management for the "large community" of about 2,500 households is particularly important. To build a harmonious community, consolidate the "four haves" and move towards the "four excellences" (excellent facilities, optimized management, high-quality services, and beautiful environment), it is also necessary to innovate community management and service models. Therefore, promoting community grid management is an important issue before us.
6. Community grid management, the community is the foundation, the grid is the key, service is the essence, and management is the core.
As for grid division, there are different models in other places. To implement grid management in urban areas, streets can be regarded as the first-level grid and communities as the second-level grid. These two levels of grid play a leading role in community construction and management. The government's social management and public service functions mostly cover these two levels. The grid division of some cities or some jobs takes communities as the basic unit. In view of the current "big community" setup in our city, the management structure within the community needs to be further clarified.
Therefore, we can learn from overseas experience and divide a number of responsibility areas (equivalent to resident groups) in the community. As grid units, they can be called "responsibility grids." In this way, the "street-community-responsibility grid" constitutes a three-level urban grid system. From the perspective of extending community management and improving community services, the community responsibility grid should become our focus.
7. The community responsibility grid is the responsibility for community affairs. The popular understanding is that "public services enter the community, and community affairs enter the grid."
At present, community affairs in our city are mainly concentrated in civil affairs, family planning, employment, social security, urban management, construction, comprehensive management, party building, etc., and there is a trend of further expansion. Residential buildings, commercial buildings, blocks, markets, schools, hospitals, cultural and sports venues in the community, as well as resident units, public service stations, property management agencies, community non-governmental organizations, etc., can be attributed to various networks. grid. Therefore, decomposing community affairs item by item into each grid and locating all community information in each grid are important contents of community grid management. Street and community workers, in addition to their responsibilities on lines, should also find their own tasks within the grid. Full-time community workers, party branch secretaries, residents' group leaders, building leaders, cleaners, and community volunteers in various fields, etc., together constitute the main body of responsibility for each grid. In short, participating in public services, promoting governance according to law, ensuring public supervision, and fulfilling social responsibilities are the main responsibilities of community grids.
8. Community responsibility grid can be divided into two categories.
The first category is the residential area grid, which is a responsibility grid with residential areas as the main body.
The second category is the unit grid, which is the responsibility grid with jurisdictional units as the main body, and other grids belonging to the non-residential area category. From the perspective of the main responsibilities of streets and communities, the current management focus is on residential area grids. Community affairs involving family planning, comprehensive management and other aspects also require the unit grid to play a role in order to meet the requirements of "*** stationed in *** construction". The division of unit grids should meet the following conditions:
1. The area is relatively complete;
2. It has a large land area and management scale;
3. Dominated by non-residential functions; clear boundaries with residential areas;
4. Stability and sustainability of independent settings;
5. Able to effectively fulfill the functions within the grid social responsibility and public obligations.
For those units that occupy a smaller area, it is appropriate to incorporate them into the residential area grid nearby.
9. The community responsibility grid should be connected with the following factors when making specific divisions.
1. Division of jurisdiction areas of residents’ groups and party branches;
2. Division of property management areas;
3. City appearance, environmental sanitation and urban management law enforcement areas
4. Division of community health service areas;
5. Division of public security and household registration jurisdiction areas;
6. Division of primary school districts.
The overall requirement is to promote the government's social management and public services to cover communities and extend to the grid. According to the household registration and population statistics, each residential area grid should have "more than 250 households and less than 500 households". Such an area is conducive to community workers taking responsibility for door-to-door investigations and face-to-face services.
10. Promoting community grid management is a need to strengthen grassroots management, improve public services, and build a harmonious community. It is also an important transformation of the community management model.
"Information platform, grid management, refined services, and social supervision" may become the basic content and direction of efforts in the new model of community work. To promote community grid management, on the one hand, we must fully embody the overall requirements of "digital community, responsibility grid", and on the other hand, we must fully embody the humanistic concept of "harmonious community, people's grid". The community responsibility grid means paying attention to people's sentiments and caring for people's livelihood, serving the people and being responsible to the people, so that it can truly become a "people's grid".
11. To promote community grid management, we have some good experiences and practices in community construction, such as the "separation of selection and employment" community management system, the setting up of community workstations, and the "one-stop service" between community directors and secretaries. "shoulder shoulder", community management and property management are combined, community floor plans are posted on the wall, responsible communities are divided, family planning "household situation map" is drawn, "1890" community services, home-based elderly care services, "*** stationed in *** construction" long-term Effective management mechanisms, community discussion committee supervision mechanisms, channels for expressing social conditions and public opinion, etc., should be consolidated and improved. In short, within the urban social management and public service system of "two levels of government, three levels of management, and four levels of networks", we must focus on the construction of "four excellences", further expand the grid, promote informatization, and strive to form a community A new pattern of grid management.
12. To promote community grid management, a very important aspect for the community is to integrate community work resources, strengthen comprehensive management, and continuously consolidate a community that is "integrated by regions and territorially based" working mechanism. At the same time, it is necessary to study and deepen the "fragmented responsibility" responsibility system and achieve the three implementations of "personnel, responsibilities, and tasks" in accordance with the requirements of community grid. Therefore, this requires the majority of community workers to inspect the "responsibility grid" (surface) for which they are responsible at least once after arriving at their jobs every day without affecting their full-time (online) work; in accordance with regulations , conscientiously carry out basic work such as investigation, statistics, publicity, mediation, information collection, and emergency management within the grid; strengthen the awareness of "social work", establish a long-term mechanism, and work with community volunteers to jointly manage the grid community affairs and effectively resolve the conflicts and difficulties of community residents.
13. Promote community grid management. As a first-level grid, the street has the responsibility for overall guidance and comprehensive coordination. Main tasks:
1. In accordance with the requirements of shifting the focus of urban management downward, implement various policies and measures for social management and public services.
2. Adhere to relying on community neighborhood committees and community workstations to provide high-efficiency services and high-quality services to satisfy the masses.
3. Reasonably divide the community responsibility grid and establish a new mechanism for classified guidance and scientific evaluation.
4. Establish a street grid management center and build a platform for the sharing and exchange of information resources.
5. Promote the "People's Diary" working method and lay a solid foundation for community management and community information construction.
6. Carry out community volunteer services and use activities as a carrier to highlight the mass, public welfare and humanistic nature of community grid management.
7. Strengthen the construction of street and community teams, strengthen performance appraisal, study and establish systems such as "salary subsidy" for community workers, and gradually improve the treatment of community workers.
In the process of grid management, there are two important issues worthy of study. One is the "access system" for community work. As a specific authority, it can be placed in the street and is compatible with the local management responsibilities to promote the gradual formation of the government's purchase of community public services; the other is community party building work, which must be Place it in a prominent position in community grid management and penetrate into all aspects to enhance community cohesion and promote "full coverage of community party building."
14. To promote community grid management, the management functions and working methods of various departments in the city should be adapted to it.
1. District-level administrative powers and resources should continue to be extended to streets and communities, and lay a solid foundation for community work.
2. All lines of work in the community must be connected with grid management, standardize the working mechanism, and promote long-term management.
3. When various public affairs are implemented in communities and grids, collaboration must be strengthened to promote the sharing of resources.
4. Various statistics and reports should be integrated into a unified platform to facilitate the advancement of community informatization.
5. Actively strive for national, provincial and municipal investment and support in community construction and management, and enhance support capabilities.
6. Strengthen communication and cooperation with municipal departments and system units to promote the construction of ***.
7. Conduct regular training for community workers by line to further improve the level of community work.
8. Organize and carry out some district-wide activities to create an atmosphere of community grid management.
In short, when carrying out work, various urban departments must strengthen overall coordination and form a strong synergy for community construction and management.
15. To promote community grid management, there is a lot of work to be done in information construction.
1. It is necessary to strengthen research, conduct targeted inspections, and formulate an overall plan. At present, Tongguan District in our city has been included in the provincial community information construction pilot area by the Provincial Department of Information Industry and the Provincial Information Office. In particular, we must strengthen project research and packaging and actively strive for policy support.
2. We should focus on the development of Tongling City's "Baixing Grid" community management information system, cooperate with professional companies, and put the software system into operation as soon as possible on a trial basis. To a certain extent, this software system is the key to the success or failure of community informatization. It must be based on reality, start with details, integrate the concept of grid, and work hard to be comprehensive, precise, effective, and fast.
3. It is necessary to establish a municipal district public service information center, promote the construction of a district-level central database, implement a three-level networking infrastructure project for districts, streets, and residents, promote the connection between e-government and community informatization, and ensure that information Smooth and safe.
4. Based on the administrative division map of municipal districts, a "Tongling central urban area grid map" should be drawn.
It is actually a three-level grid map. At the district level, each community is marked; at the street level, each responsibility grid (residential area grid and unit grid) is marked; at the community level, each community is marked. A building, every road, every facility. In addition, we should also establish a community responsibility grid coding system and a community information construction evaluation system, strengthen the construction of municipal district government websites and community service center websites, and build a three-level office business platform for districts, streets, and residents, etc.
16. To promote community grid management, community services must be strengthened and improved.
In accordance with the requirements of the State Council documents, we must vigorously promote the construction of the public service system so that government public services can cover the community; cultivate community service non-governmental organizations, organize and carry out community volunteer service activities; encourage and support Various organizations, enterprises and individuals carry out community services; give full play to the role of community neighborhood committees in community services, and strive to provide community residents with help when they are in difficulty, help when they are in difficulty, and respond to their needs. As far as Tongguan District is concerned, three key tasks must be carried out at present: first, the district community service center must be further developed and expanded; second, the district administrative service center must be established as soon as possible; third, community volunteer service activities must be vigorously carried out.
17. To promote community grid management, we must speed up the establishment of a community supervision system.
The so-called community supervision refers to the mass, comprehensive and orderly democratic supervision carried out by community residents and community party members around expanding grassroots democracy, safeguarding the interests of the masses and building a harmonious community. Specifically, the first is the supervision of government work that extends to the community (such as administration according to law, public services, and social management); the second is the supervision of units within the jurisdiction's fulfillment of social responsibilities and public obligations; the third is supervision Supervision of the implementation of work to protect the rights and interests of the masses; fourth, supervision of party and government leading cadres "outside eight hours". How to carry out community supervision is a community work innovation with exploratory significance. To strengthen the construction of community party organizations, promote community grid management, and guide residents to participate in community activities, it is necessary to conduct in-depth research and boldly practice the establishment of a community supervision system. In short, it is necessary to innovate methods and methods, comply with the requirements of grid management, build a community supervision platform, especially give full play to the supervisory role of veteran party members and comrades in the community, and promote the development of public services in the community, the expansion of grassroots democracy in the community, and the expansion of mass autonomy in the community. Community strengthened.
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