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What are the quality problems of good snail food?
The cause of the incident was that a consumer broke the news on the platform and he ate eggs. At first, he found a merchant, and the merchant thought that he had a problem with his operation. Anyway, he doesn't admit the food problem. Later, consumers posted evidence on the platform, and the reaction of netizens was also shocked. Some people say that this customer is directing and acting, trying to discredit snails, but more consumers are afraid because there are too many people buying snail powder.
Haohuan snail powder has a high sales volume on many platforms, and there is no problem in the top three. Moreover, many evaluation websites will also put the brand Haohuan Snail in the top three, so many people buy it. After this incident, many consumers who bought it were crying for help.
After the incident, Hao Huanluo immediately responded. The whole response is how perfect their processing technology is, how strict their management is, and whether consumers really buy products or maliciously attack them. So they decided to investigate and convince consumers that they are tough, and I don't know if it is because of self-confidence or what. Anyway, they give the impression that there is nothing wrong with the food.
After the first response, the second response was made on the 28th. This time, the overall response attitude softened, the process and results of the investigation were reported, and the factory was rectified as a whole. I'm sorry for the consumers, but fans continue to believe in Luo Huan. This is the meaning of the whole. Finally, the parties responded that the matter had been well settled, with apologies and compensation. Then, after the second apology, on the platform,
That's what happened. It's really unexpected that something like this happened to a big factory like Haohuanluo. First of all, the brand has a certain popularity, and it is also a food category, so there must be very strict control over the products. There are many big brands of food, and many brands haven't had problems for many years, so flies don't bite seamless eggs, which may be enviable, but there must be problems in themselves, so there is nothing terrible about problems. Attitude is very important, as well as the ability to solve problems. Many consumers actually look more at an attitude, and what is clean is self-cleaning. If an enterprise puts consumers first, it will certainly win the support of consumers, because even though many people like to eat melons online now, there are still more consumers with strong cognition, and they will not be guided by public opinion.
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