Property company meeting minutes

Sample minutes of a property company meeting

Sample minutes of a property company meeting (1)

On the afternoon of September 19, XX, at In the 1016 conference room of the company's headquarters, Hu X, the company's deputy general manager and chairman of the labor union, presided over a special report meeting on the management and development of , heads of headquarters departments and departments and heads of property companies and above attended the meeting. Key issues were discussed at the meeting. Entrusted by Chairman and General Manager Hu Jianjun, Party Committee Secretary Xie Bangyin summarized the meeting. The main contents of the meeting are summarized as follows:

1. Main contents of the meeting report

(1) Management overview

1. Basic situation. The property company was formerly known as the company's administrative department. It was established in June XX and was funded by the company with a registered capital of 3 million yuan. It has a national third-level property management qualification; it mainly engages in community property management, farmer's market management, and storefront management.

2. Financial status. The operating income of the property company from XX to XX has been hovering around 3.3 million yuan, which is barely enough to maintain the livelihood of the property company; but under normal operating conditions, there should be annual operating income (property management fees, water and electricity bills, facade, sanitation, etc.) fees, etc.) 4.45 million yuan; because the property management facilities and services of the community cannot keep up and cannot meet the minimum requirements of the owners, the charging standards and charging rates of the property companies are both low. In addition, after the storefront auction, the annual reduction is millions of yuan. income, property companies are in a more difficult situation.

3. Personnel status. The property management company has 61 people registered, and the staff structure is seriously imbalanced. First, the registered employees are older, with an average age of 50 years old, and most of them are old, weak, sick, and disabled. Not only can they not meet the needs of property development, but it is also very difficult to divert employees within the company, and their development potential is very insufficient; second, the overall quality is not high, The skill levels of employees are uneven, and the property management team cannot operate according to market rules. In particular, there is a lack of talents with professional knowledge in property management, making management upgrades difficult.

4. Employee income. Since the property management company cannot make ends meet, employees' income is low, with the average monthly income per person being only 1,206 yuan (the minimum paid employee salary after deducting personal hardware fees is only more than 500 yuan).

(2) Development ideas

1. Adjust the organizational structure and improve functions and responsibilities. Set up a comprehensive office, marketing department, property management department, and engineering department (three departments and one office), and implement a department manager responsibility system.

2. Re-plan the layout and implement closed management of schools and communities. The Xuetangchong living area is divided into four communities: No. 1 Village, No. 2 Village, Yingchun Village, and Yayuan New Village. Each community is under closed management, and six entrances and exits are established to regulate the entry and exit of people in the community and the parking management of vehicles.

3. Install monitoring facilities and improve the modern security prevention and control system of the community. 40 infrared monitoring probes are installed in the Xuetangchong living area and installed on main roads, entrances and exits, and between buildings to provide favorable conditions for community security management.

4. In the management of Xuetangchong and Xiangshiling farmers markets, two brands and one set of people are implemented.

(3) Problems that need to be solved by the company

1. It costs 242,000 yuan to install monitoring facilities in Xuetangchong Community.

2. It will cost 120,000 yuan to add 6 gates and three guard booths to Xuetangchong Community.

3. Renovation and quality improvement of some roads in Xuetangchong Community.

4. In order to help the property management company get out of the predicament, provide the property management company with a certain monthly subsidy to ensure the adjustment of employee salaries.

2. Opinions on key issues discussed at the meeting

1. Regarding the evaluation of property companies.

Since the company's restructuring, a lot of work has been done, a lot of efforts have been made and some sacrifices have been made for the company's development and stability; the company has the responsibility and obligation to care about and pay attention to the property.

2. About the property company getting out of trouble. The key is to provide property management services well, form your own highlights, and use them to attract and impress owners.

3. Regarding improving property management services. The company needs to provide support in terms of property management facilities, property management salaries, and property management talents.

4. Regarding the internal control of property companies. Property companies must formulate management systems that adapt to their own characteristics and standardize employee behavior. In particular, the leadership team must take the lead and reduce non-operating expenses.

5. Regarding property management development planning. Participants believed that the property management business is in the ascendant and has broad room for development; property companies should not be intimidated by current difficulties, but should seize existing markets, expand new markets, and formulate development plans for the next five to XX years.

3. Xie Bangyin, Secretary of the Party Committee, made a summary of the meeting

The management and development of the property company is the responsibility and obligation of each of our participants; in the company’s nearly 60 years of development, the property company has served its employees It is not easy to live and work in peace and contentment, and it takes hard work to stabilize the rear. Since the storefront auction last year, the property company's income has dropped sharply, and the employees have overcome many difficulties. On behalf of the company, I would like to thank everyone. But everyone must realize that it is time for property management companies to reform, otherwise there will be no way out. To this end, the following points are elaborated on the management and development of property companies.

1. Difficulties and opportunities coexist. At present, the property industry generally feels difficult, but we must see the trend of social development; with the renovation of the old city, the property management environment has been improved, and residents’ awareness of property management has also been greatly improved. By then, property companies will face many opportunities; therefore, we must Boost your spirit, boost your confidence, and overcome temporary difficulties.

2. Set up staff, positions, responsibilities and salaries well. It is necessary to formulate the responsibilities of each position in the property company, implement diversified management of multiple skills for one post, and improve overall business skills; it is necessary to consider the performance appraisal of employees and link it to efficiency and effectiveness in a timely manner to truly play the motivating role of salary.

3. Increase the collection of property management fees. As for the overdue payment of property management fees in old areas, we must try to clear them. In terms of the arrangement of toll collectors, we must select dedicated, diligent and diligent personnel.

4. Strengthen system construction. Property companies should create an atmosphere in which people are managed according to the system, things are handled according to the process, and the operations are carried out according to the standards, and form their own unique institutional arrangements.

5. Implement limited subsidies. The company will provide limited subsidies based on calculations; the exact amount of subsidies will be calculated based on the size of the gap. However, subsidies are time-limited after all, and property companies need to make property marketing plans and expand revenue-increasing channels to the best of their ability.

6. Team and team building. Property companies should strengthen team building and team building, introduce property management professionals, and solve the problem through campus recruitment or social recruitment.

Property company meeting minutes sample (2)

1. The administrative department should increase the recruitment of personnel for various positions and make reasonable deployment; each management office is facing a shortage of personnel It is necessary to overcome difficulties and make flexible adjustments to ensure the normal operation of each project. If there is any need for cooperation in the work of the customer service department, someone from the order department will assist. If it does not involve truly solving professional and operational problems, the personnel arrangement must be appropriate, and daily maintenance of equipment and facilities should be avoided as much as possible. catch.

2. The Order Department should strengthen security work, rectify work discipline, vigorously implement the following tasks: stand guard duty during peak hours, register decoration personnel in and out, regulate non-motor vehicle parking, and monitor post housekeeping and post handover records. Inspection must be done first, and the work of patrol post decoration inspections and firefighting must be strengthened in the later stage.

3. In terms of inspections, for example, the construction waste truck must be fully loaded.

The order department must take charge of the renovation inspection work, and we cannot rely on the engineering department, which is currently short of manpower. The engineering problems on the surface seen during today's inspection must be rectified in a timely manner. Come up with a time plan. If there is not enough manpower, you can ask the order department to transfer people to help. The engineering department currently has too few manpower. If they encounter someone who needs help, we will all We need to lend a helping hand and show internal unity.

4. Employee BI must be implemented, and words alone cannot do it, but it does not necessarily have to be fined. People will be disgusted with fines, and there are fines for violating regulations. If you are willing to make mistakes, you must take responsibility, and department heads must have a firm mind to implement them.

5. A good office sanitary environment must be maintained, the canteen hygiene problem must be solved, and the canteen electricity problem must be solved.

6. The collection of property management fees, water and electricity bills, and rent must be completed as soon as possible and must be settled within the same month. The engineering department must read meters in a timely manner.

7. Mr. Wang made statistics on the work status in the past three months. All aspects of business indicators have increased, and management is developing in a refined direction. Although there are still some local minor problems, there are still big improvements compared to before March. In the customer service process, we have eliminated any direct conflicts or rude remarks with the owners. The follow-up of maintenance is supported to a great extent. The greatest support comes from the follow-up of maintenance, which is obvious to everyone. All departments have made efforts in coordinating the decoration of property and housing, organizing equipment and furniture, moving and settling in, etc., which reflects the centripetal force of all employees.

8. Mr. Wang pointed out that in terms of hardware facilities, real estate has provided a large amount of manpower and material resources to support us, creating good working conditions and working atmosphere for us, which is more conducive to our work; quality is The professional training we provide has improved our professional level. With the backing of good hardware facilities and professional service knowledge, we will be more confident in speaking. We must focus on improving service quality, starting with owners who are easy to communicate with. To get started, we must show our courage, be ourselves, and win customer satisfaction with our sincere service.

9. Analysis from the company's operational level and the rise in economic indicators have well reflected that the company's operation has been very good in the past three months, and all employees have made great adjustments and improvements. , with outstanding performance. The company's revenue has reached a record high, and Mr. Chen is full of confidence in the company's development prospects. ;