Secretary's annual summary

Last September, I took up the post of secretary through the recruitment of enterprise talents, mainly engaged in secretarial work. As a college graduate without any work experience, facing the post of office secretary, which requires high personal comprehensive quality and working ability, I have been humbly asking for advice, trying to do my job well, and working hard to be a four-member sincerely according to the basic requirements of the post. Five diligence means eye diligence, ear diligence, brain diligence, hand diligence and leg diligence, and four members are good staff officers, information officers, propagandists and waiters for leaders at all levels and postal services. In the past five months, I have been adhering to my own style of being practical and earnest, serving the enterprise with a high sense of responsibility and dedication, applying the book experience I have learned in school for many years to practical work, being strict with myself and doing my duty; With the support of leaders and the cooperation of colleagues, the tasks undertaken were successfully completed. Below, I will make a brief report to the leaders on the work in the past five months.

1. Study hard and improve your quality in an all-round way

Office work is a special post, which requires endless updating of knowledge and improvement of quality. In order to meet this requirement, I attach great importance to learning and improvement: First, learn from books. After work, I always use some spare time to learn from books. Besides reading newspapers and magazines such as China Post, Yunan Post and Modern Post, I often buy some reference books at my own expense. For example, when I first joined the company, in order to enter the post role as soon as possible, I bought more than 1 yuan of secretarial books at the bookstore at my own expense. The second is to learn from leadership. Working in an office gives you more opportunities to get in touch with leaders. Over the past year, I have personally experienced the personality charm, leadership style and work art of the leaders of the Municipal Bureau, which has benefited me a lot and gained a lot. The third is to learn from colleagues. The ancients said that a threesome must have a teacher. As a college graduate, if he doesn't study with an open mind and actively seek advice, the lack of practical experience will definitely become a bottleneck restricting the development of a worker's ability. I think every colleague in the bureau is my teacher, among whom there are business backbones, skilled soldiers and masters of words. It is by constantly learning from them with an open mind and turning book experience into practical experience that my own quality and ability can be continuously improved and my work can be basically competent. After working in the bureau for five months, I have made great progress in professionalism, ideological realm, professional quality and work ability, and completed my job well.

Second, strengthen self-cultivation and always pay attention to self-discipline

Working in the office, I have extensive contacts with the upper and lower levels and all walks of life. I always remember that I am a member of the post office and a soldier around the leader. I pay attention to self-discipline in my words and deeds, and I am modest and prudent and respect and obey the higher authorities and leaders at all levels; Be strict with yourself and be lenient with others at the grassroots level and colleagues; To the society and the outside world, be open-minded and self-respecting. In a word, we should strive to be neither arrogant nor supercilious, and pay attention to maintaining the prestige of leaders at all levels and the overall image of postal enterprises with our own words and deeds.

Third, work hard and repay the care of leaders and colleagues

Since I first joined the work, bureau leaders and colleagues have shown me a lot of political concern, help at work and care in life. I can be where I am today, and I will never forget the care of my leaders and comrades. My only way to repay is to work hard. I cherish this hard-won job and this good working environment. At the same time, I am deeply moved by the professionalism of the bureau leaders and all the comrades in the organs. In the past six months, I have never talked about any objective reasons and conditions for all the work arranged by the leaders, and I have always worked hard to complete it in obscurity. According to my own rough statistics, I have written nearly dozens of written materials. Whenever my work is recognized by leaders and comrades, and whenever I think that my efforts can play a certain role in the development of postal services, that sense of accomplishment and pride can't be expressed in any language. Work is not only a means for me to make a living, but also the best way for me to repay my leaders and comrades, and the only choice for a person to realize the value of life.

Fourth, perform my duties wholeheartedly, serve the leaders wholeheartedly and serve the grassroots

As an office secretary, my understanding is that there is no right to seek benefits and enjoy treatment, only the obligation to take responsibility and work conscientiously. In the usual work, never haggle over the work assigned by the leaders, and strive to complete it with good quality and quantity; You can also take a positive attitude towards your own work and work hard to complete it, so as not to be offside, to be in place, and not to be dereliction of duty. In the work coordination with several other colleagues in the office, we should treat each other sincerely and help and learn from each other. Over the past year, the work of the office has been recognized by the bureau leaders, which is the result of our United struggle and concerted efforts.

V. Main problems

1. Lack of work experience and insufficient ability to work independently.

second, I am not active enough in my study, and my understanding is not yet in place.

3. Lack of understanding of office work and underestimation of secretarial work.

To sum up my work in the past five months, I can say with a clear conscience that I have done my best, worked hard and sweated. No matter whether this debriefing can pass or not, I will do things as always, be a human being as always, and hope that leaders and comrades will treat me as always.

second, pay close attention to standardized management and strive to improve work efficiency.

Office work is complicated, lack of coherence and randomness. In addition, we have few staff and many subordinate units, so it takes more than two hours to make a phone call and at least half a day to send a fax to the whole city, and the workload is relatively large. Without standardized working procedures and high work efficiency, it is difficult to successfully complete the task. To this end, we take standardized management as a breakthrough, learn from the practice of the municipal working committee, and carry out the education of "stressing order, understanding norms and building image" in the organs. During the activities, we have made a new orientation for the work and system of the office closely around the general goal of establishing a management system with high efficiency, coordinated operation and standardized behavior. The first is to standardize the basic requirements of office work. Do "understand the rules." Through study and education, strict rewards and punishments and discipline, every member of the office knows what can and can't be done; What can be said and what can't be said; What to say and what not to say; There are rules for doing things, and you can't cross the line and break the rules; The second is to standardize the basic principles of office work and achieve "stressing procedures". Require the office staff to circulate, examine and approve the provisions of the provincial and municipal bureaus, issue some important documents, and answer important matters. Which procedure should be followed, it should be handled according to the procedure to the letter, without omission, simplification or procrastination; The third is to standardize the effectiveness of office work. Achieve a "tree image." Starting with the establishment of rules and regulations, we have paid close attention to the implementation of standardized management. Since this year, five normative documents have been issued, which have made detailed provisions on the working procedures and disciplinary requirements of vehicles, seals, writing, printing and confidentiality systems. In the specific work, we should focus on running documents, holding meetings and handling affairs, and make efforts to improve the quality and efficiency of work with the requirement of standardized construction. Strengthen the coordination of important activities, important documents, important meetings, major issues, up and down, left and right, and internal and external working relations; Scientific and streamlined structural arrangements have been made for meeting materials, proposals, topics and meeting order; The drafted work report is efficient, high-quality and targeted; The handling of official documents is accurate and standardized, and it is transmitted quickly. In order to improve work efficiency, in hardware construction, two microcomputers were added, laser printers and scanners were installed, and the networking of counties and outlets in the whole region was realized, and the level of office automation was obviously improved. The improvement of standardization level ensures the normal and orderly daily work, the release of information and the smooth communication between left and right, which provides a reliable guarantee for the successful completion of various tasks.

vehicle management has been the key link in office work for many years. In accordance with the requirements of the leaders of the Municipal Bureau, we strictly exercise management functions and strengthen service awareness. In view of the hot and difficult issues of government business vehicles, the management system and operation methods such as "Regulations on Strengthening the Management of Motor Vehicles and Traffic Safety in the Industry", "Measures on the Management of Vehicle Repair Fees and Vehicle Oil Consumption", and the monthly mileage and oyster sauce volume are formulated. The bus is managed in a unified and centralized manner and fixed-point maintenance, which not only ensures the intact rate of vehicles, but also greatly reduces various expenses.

third, strengthen the sense of dedication, and strive to create a good spirit of unity and hard work.

office work is mostly a matter of "not looking for someone, but not looking for someone", which is both professional and cumbersome. Therefore, disregarding fame and fortune, being brave in dedication, shouldering heavy burdens, being willing to bear hardships, putting work first and being willing to be poor are the basic requirements for the quality of office staff. According to the actual situation of the office, we focused on two aspects of education and guidance. First, we should vigorously promote the learning style, constantly guide and encourage office staff to strengthen the study of knowledge that is beneficial to doing a good job in office work, broaden the field of knowledge, update the knowledge structure, improve the level of knowledge, and persist in learning from practice and the masses, and draw rich knowledge and nutrition from reform, opening up and economic construction. At the same time, we also pay attention to organizing staff to strengthen the cultivation and exercise of basic skills, constantly explore the law of doing their job well, and strive to become an expert; The second is to strengthen the education of dedication. The office is busy and has many ideas, and sometimes it works overtime. Over time, some comrades show boredom. In view of this situation, through the combination of random education and solving practical problems, we make office staff firmly establish the spirit of disregarding fame and fortune, working hard, selfless dedication, loving their posts and dedication, be strict with requirements, stand the test of exercise, endure hardship, poverty and loneliness, and enrich themselves and improve themselves through hard training. Through education and guidance, every office worker has gradually achieved four improvements in their thinking and work style: ① improving their political quality and keeping consistent with the CPC Central Committee politically; (2) improve the quality of work, be able to handle all aspects of the relationship around the company's economic benefits, and be good at uniting all forces to carry out the work effectively; (3) improve the psychological quality, so that the office staff can really make big mistakes, small things can't be missed, difficult things can't be overwhelmed, and bitter things can't be exhausted. They can handle all kinds of complex things calmly, steadily and boldly, and maintain strong energy and fighting spirit; ④ It has improved the office staff's sense of love and dedication, and created a good spirit of unity and hard work. For a typical material, we took a bus to the county companies and outlets to understand the situation; In order to do a good job in training, we don't rest on holidays; In order to catch up with materials, burning the midnight oil has become a common practice. It is with the support of this "selfless dedication" spirit that the comrades in the office work hard, without complaint and actively. In order to successfully complete various tasks, give full play to the role of comprehensive functional departments and contribute to the development of enterprises.

Over the past year, although our office has made some achievements, there is still a certain gap between the requirements of our superiors and the work of our brother units in terms of all-round development and striving for Excellence. In the future work, we should conscientiously perform our office duties, blaze new trails and raise our work to a new level. In the new century, the new situation has given the office a new historical responsibility. The office is willing to work hard with its peers in the industry, forge ahead with the times, and make unremitting efforts to contribute to the construction of the office and the development of the industry.