Which high-grade nursing home in Beijing is good?

Recently, people always ask which high-end nursing home in Beijing is the best. If there are no specific measures (occupancy rate, satisfaction of the elderly, profit level, renewal rate, etc.). ), I think it's all so-so, with a basic score of 60. I just passed, but if anyone is closest to success, I think it's Chen Hui Senior Apartment.

Listening to some old people who have lived in Chen Hui, their service and management are only unsatisfactory, and they know something similar. If they are successful in the occupancy rate, then they are backward in other aspects, but why are they the closest to success?

If there are no specific measures (occupancy rate, satisfaction of the elderly, profit level, renewal rate, etc.). ), the most successful institution for the aged in Beijing, I think it is Chen Hui Apartment for the Aged. They first completed the transformation from marketing to service, and they have begun to explore the later service mode.

They are the closest to success, because they live in the largest number of elderly people, which should exceed 400. There are only a handful of high-end institutions for the aged in Beijing 100 people, and it is also the only institution that can reach the occupancy scale in Chen Hui. Because there are many elderly people in Beijing, they encounter the most problems.

In my experience, there is basically no difference between serving 20 elderly people and serving 40 elderly people, because an organization has more than 40 employees, and the ratio of service personnel to elderly people can reach 1: 1. It is easy to serve dozens of old people, but there is a big difference between serving 50 old people and serving 100 old people. The difference between serving 100 elderly people and serving 200 elderly people is even greater, because the service staff will not be allocated according to the proportion of the increase in the number of elderly people, and a small proportion of staff will serve so many elderly people, which is the real test of a company's operational ability.

Serving dozens of elderly people, the focus of service is mainly to meet the needs of the elderly, especially in the early days, in order to serve the elderly well, employees will do a lot of work outside their duties, or help the elderly with some items that should be charged, such as bringing some food or daily necessities to the elderly, buying some commonly used drugs for the elderly, and washing some clothes for the elderly. However, when more and more elderly people live in hospitals, hospitals will find that they have to deal with more and more problems. From simply dealing with the services and suggestions of the elderly, they have to deal with not only the relationship between hospitals and the elderly, but also the relationship between the elderly and their families, and the relationship between the elderly and their families. Various problems will arise, and the workload will suddenly become very large. The increase of workload will lead to the increase of staff and operating costs. Therefore, the hospital hopes to pick out what it has done to help the elderly, or turn it into paid services, so as to adjust the pressure of operation and increase some income.

Personally, I feel that they still don't have a clear understanding of the post-service model, but after all, they have begun to explore post-service If they are more open and willing to listen to suggestions, they will mature faster!