Chisheng heard how to refund the fee.

1. first, find online manual customer service in the app.

2. Secondly, talk to the customer service about the name. If the customer service says it doesn't belong to the customer service business, it will give you a call.

3. Finally, you can get a refund by calling someone to explain the situation. Chisheng Listening and Speaking Online is a subsidiary of Suzhou Chisheng Information Technology Co., Ltd., which is an English listening and speaking teaching and learning product for K12 schools, and builds a closed loop of English listening and speaking teaching "learning, practicing, testing, evaluating and researching".