What are the professional skills of auto insurance and claim settlement?

What are the professional skills of auto insurance and claim settlement? Jiush is: can drive Dong's automobile structure, know the basic skills of automobile maintenance, know the basic principles of insurance claims, know the insurance clauses and know the law. There are requirements for these requirements in the recruitment of automobile insurance claims: Job description:

1. Responsible for customer accident reporting, taking photos to determine the damage, and answering customers' insurance business expertise.

2. Supervise the maintenance process of the workshop and accept the maintenance items, maintenance time and quality promised to customers.

3. While ensuring the insurance business, we should pay attention to regular return visits to dangerous houses, establish our own professional standards in a subtle way, and reflect the company's corporate culture.

4. Take care of after-sales service and maintenance business, assist business consultants to do different work such as customer reservation and new car claims, enrich work experience and improve professional quality.

Job requirements:

1, technical secondary school degree or above in automobile related major, more than 3 years working experience in large-scale automobile maintenance enterprises, holding relevant qualification certificate and automobile driver's license, hard-working.

2. Master certain automobile knowledge, have strong judgment ability and high comprehensive quality; Good service awareness and communication skills, strong sense of responsibility; Skilled in computer operation, familiar with the business process of insurance fixed loss claims; Working experience in the same position is preferred.

3. Good language communication skills, fluent in Mandarin and Cantonese, and proficient in operating office software. You will understand after reading it!