Does ZTO Express need to go to the scene to find the dispatcher?

The courier of ZTO Express doesn't need to go to the scene to find them in person.

The dispatcher of ZTO Express will receive the work arrangement and tasks of the day before going to work. These tasks usually include the courier information to be delivered and the corresponding delivery area. Dispatchers will make work arrangements according to these tasks, and use handheld terminal equipment to scan and input information, so as to track and manage express delivery information. Through the handheld terminal equipment, the dispatcher can obtain the delivery information, including the address and contact information of the recipient. They will deliver the courier to the recipients one by one according to the specified delivery list and route. During the delivery process, the dispatcher will use the handheld terminal equipment to scan, confirm the status and delivery of the express delivery, and update the information in the system in time. Because the dispatcher receives the work arrangement and task in advance, he uses the handheld terminal equipment to manage the information, and does not need to go to the scene to find the courier himself. On the contrary, they will follow the designated delivery area and route to ensure that the express delivery can be delivered to the recipients on time.