My former friend gave me some advice on the working hours of the clothing store manager.

Hello, the following information is the work of the manager (or boss) of the clothing franchise store from beginning to end, which may be helpful to you. When I look at it, it's almost the same. Please have a look!

Open store management

1. Decoration

After signing the contract, the company will soon complete the store design. It takes about 20-30 days from measurement, design, material selection, shop decoration, shelf and container making to opening. If there is any delay, the opening period will be postponed. After the renovation, the company will send someone to verify (or the franchisee will provide photos of the renovated store). If it does not meet the requirements, it must be improved according to the company's requirements. The store can only be opened after approval.

2. Staff recruitment and training

(1) Staff Recruitment

Recruitment route:

Recruitment notices can be posted at the door;

You can advertise through newspapers;

Can be introduced by former employees.

Recruitment process: interview → retest → employment → training → trial → formal employment.

(2) Personnel training

Before the store opens, employees should be sent to the company for training. Trainers include store managers and shop assistants. Training methods include classroom learning and internship in specialty stores. If it cannot be carried out normally due to objective reasons, franchisees can conduct internal training according to the training materials provided by the company, and the company will continue to guide this business in the later period.

3. Preparation of goods distribution

In order to make the distribution more accurate and effective, franchisees need to provide market information in this area, including the sales status of local children's wear (style, color, price) and local climate conditions. In addition, it is necessary to provide the estimated opening time and transportation mode of the store, and make timely payment after determining the distribution list, so that the company can arrange distribution.

Prepare supplies

Due to the variety of supplies needed by the store, the following supplies must be prepared before opening to avoid affecting the operation of the store.

Chart 1

1

Telephone, fax machine (or computer with internet access function)

2

Price machine, measuring ruler, scissors (small), feather duster, iron

three

Receipt book, change, ballpoint pen, notebook, stapler and staple.

four

VCD/ CD/ audio, tape, TV (as the case may be)

five

Keywords clothes hook, cleaning supplies,

5. Commercial procedures

According to the authorization letter, contract and related materials provided by the company, the person in charge of the store will go through the formalities of opening the store in the relevant departments in advance.

Business?Hours?

Business hours depend on market conditions, generally 8:30-20:30 in winter and 9: 00-21:00 in summer; Shopping mall counters (special halls) shall be implemented according to shopping mall regulations.

6. Business guidance

1. Before business

(1) Attendance, appearance, appearance; Clean the hygiene in the store;

(2) Check whether the goods are in good condition and arrange the goods and shelves;

(3) Check the facilities in the store and repair them in time if they are damaged;

(4) Prepare all kinds of bills needed for the day, such as receipts and invoices.

(5) Prepare the required change, and determine the required amount and face value according to the actual situation;

(6) Understand the new products and their prices of the day;

Step 2 do business

(1) Understand the price adjustment and promotion activities of commodities on that day, as well as the launch of new products, special sales products and signboards;

(2) Patrol the shelves in the responsible area to understand the sales situation and whether emergency replenishment is needed;

(3) Whether there are staff chatting or doing nothing, and whether there are pollutants or damaged products in the store;

(4) whether to deposit midway;

(5) Whether the price card is consistent with the commodity display;

(6) Whether the operation of the successor is normal;

(7) Assist customers to provide good services, such as answering customers' inquiries and accepting customers' suggestions;

(8) Pay attention to the customer's behavior in the store and politely stop the customer's bad behavior;

(9) Provide customers with checkout and product packaging services;

(10) Standby operation. The so-called standby means that employees are preparing for sales while waiting for the opportunity to contact customers before the store opens, but no customers come for the time being;

I correct my standby posture: I don't feel tired easily and behave generously;

Two. Correct standby position: the correct standby position is the position where you can take good care of your responsible product area and make initial contact with customers;

ⅲ standby work: you can check the exhibition area and goods during standby time; Other preparatory work such as sorting out and supplementing commodities;

Ⅳ Customer orientation. Once a customer comes to your door, you should greet him with "Welcome to Twelve Happiness".

(1 1) Incorrect standby behaviors include:

I put on makeup and read magazines behind products;

Ii get together to chat and laugh;

ⅲ. Lazy and without god;

Ⅳ Back against the wall or shelf, thinking listlessly, staring blankly and yawning;

ⅴ Eat snacks or concentrate on sorting out goods, and have no time to pay attention to customers.

3. After work

(1) Whether there are any customers stranded;

(2) Whether the store spotlights, signboard lights, air conditioners and other equipment are turned off;

(3) Whether the operating cash on that day is fully recovered (locked);

(4) sorting out all kinds of bills and promotional items of the day;

(5) Fill in the handover record;

(6) Inventory the inventory of the day and fill in the daily report of registered sales;

(7) cleaning;

(8) (Closing the store) The person in charge/manager holds a party to sum up the day's work and do a good job in closing the store.