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Is it easy to get into the claims department of the insurance company?
operating duty
Investigate and collect evidence, collect, sort out, review survey and damage assessment data;
After receiving the notice of survey and loss determination, organize customers and relevant personnel to conduct on-site investigation and evidence collection to verify the loss of insurance accidents;
Meet customers, check and determine the validity of property rights, find police and hospital records, and determine responsibilities;
Check the claim form and other records, determine the insurance scope, and make compensation adjustment for all claims and agency claims within the scope of duties;
Explain the claim conclusion to customers and agents reasonably, and deal with customers' feedback on survey, loss determination and claim;
Filing claims documents, establishing and maintaining claims business database and customer risk files, analyzing customer risk distribution, and putting forward risk management countermeasures to ensure the authenticity and accuracy of claims information data;
Study the policies, management systems and practical processes related to claims, put forward suggestions for formulation and revision, and continuously improve the quality and efficiency of claims.
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