What should flower shop owners learn?

1． Understand the business policy of the flower shop and implement sales strategies based on the characteristics and style of the flower shop. 2. Comply with the company's regulations, implement superior instructions, and complete tasks assigned by the company. 3． Responsible for managing the daily work of the counters, supervising and evaluating the work performance of shopping guides, promptly reporting employee developments, and providing training to shopping guides. 4. Responsible for the accuracy of inventory, account book preparation, and product handover. 5. Responsible for the replenishment of goods and product display in the store. 6． Assist supervisors to resolve and improve counter operation issues. 7. Assist supervisors in communicating and coordinating with their malls. 8. Provide public relations promotion activities for surrounding brands in shopping malls on a regular basis and upon request. 9. Understand the sales situation of surrounding flower shops, register and provide daily in-store customer flow data. 10． Stimulate the enthusiasm of shopping guides and adjust the shopping atmosphere in the warehouse. 11. Manage daily customer files. The focus of the store manager's work: As a store manager, he (she) cannot be positioned as a promoter or foreman. His (her) mentality is that of the boss. How to cultivate this mentality has a lot to do with the company's culture and system. This is the art of management, and a man will die for his confidant; as a responsible store manager, you must pay attention to the details of every day's work.

Store operations are usually divided into three periods.

Before business: 1. Turn on electrical appliances and lighting equipment. 2. Lead the store staff to clean the store. 3． Hold morning meeting: ① Announcement and communication of company policies and business activities of the day. ② Analysis of the previous day’s business situation and review of work performance. ③ Train new employees and exchange successful sales techniques. ④ Stimulate work enthusiasm and boost employee morale. 4. Order the goods, organize the newly arrived flowers, and the florist shop needs to count the reserve funds. 5. Check the previous day's business report and send it to the company. 6. Check the delivery orders for the day

Open for business 1. Check the salesperson's appearance, tidy up his work clothes, and wear his work badge. 2. The manager of the flower shop needs to supervise the cashier operations and monitor the sales situation. 3． Control the electrical appliances and speaker equipment in the store (specialty store) 4. Prepare wrapping paper and bags for ready use. 5. Maintain the store, warehouse, and work environment clean and tidy. 6． Even if you change the window display, pay attention to the display of merchandise. 7. Pay attention to suspicious persons to prevent loss of goods and accidents. 8. Proactively assist customers in solving problems during consumption in a timely manner. 9. Collect market information and conduct sales analysis. 10. Organize company documents and notices, and prepare for and finish promotional activities. 11. Always pay attention to the table setting in the store to ensure a good shopping environment at all times. 12． Make adjustments to the selling price of flowers on the day and unify product prices

After business 1. Check the accounts and fill in the business report for the day. 2. Check the business funds and keep them properly. Keep a reserve fund. 3． Check that electrical equipment is turned off. Eliminate fire hazards. 4. The florist checks whether the doors and windows are closed properly. Are there other people in the store? 5. Pay attention to the weather forecast of the local area and the source of goods every day 6. Pay attention to hot news and fashion trends, and adjust in-store design and supply needs to customers at any time. 7. Pay attention to recording the store manager's diary every day and summarizing the work.

Personnel aspects 1. Have the right to participate in the recruitment and selection of sales personnel 2. Have the right to reward and punish employees. 3． Have the right to dismiss employees who do not meet the company's requirements or perform poorly. 4. Have the right to propose transfer, promotion, demotion, or dismissal based on employee performance. 5. Have the right to inspect and evaluate employees' daily work performance. 6． Have the right to adjudicate emergencies in the store.

Goods 1. Have the right to make comments and suggestions on the company's (or boss's) distribution. 2. We have the right to handle goods with quality problems appropriately.

3． Have the right to decide on the allocation of goods in the store.