What is the job of the hotel's external dispatcher?

Generally responsible for the investigation and collection of information in the same industry, such as the operation, customers and service quality of other hotels. , so that they can take corresponding measures and methods, adjust countermeasures in time, so that they can win in the competition, or learn from each other's strengths to improve their own strength. This kind of work is more or less public relations and customer maintenance, and more is training.