What's the telephone number of Xuzhou municipal government?

Xuzhou municipal government service hotline (including all municipal authorities' consultation, complaints, suggestions, non-alarm help, etc.). ): 12345.

Xuzhou 12345 government service hotline, as a non-emergency public telephone and network comprehensive service acceptance platform established by the municipal government, adopts information network technology, integrates various services and management functions such as manual telephone answering, compatible network or short message acceptance, telephone recording inquiry, work order circulation, information retrieval and intelligent statistics, and gives priority to providing all-weather and efficient public service consultation, suggestions, criticisms, complaints and non-emergency help for the general public.

The hotline platform adopts the mode of government-enterprise cooperation and service outsourcing, and China Mobile Xuzhou Branch undertakes the tasks of hardware construction, operator recruitment and management, software development and maintenance of the platform. At present, the hotline * * * accepts 30 seats manually, and the online member unit 100 can accept public appeals 24 hours a day.

Extended data:

Since 20 16, according to the spirit of relevant provincial and municipal documents, on the basis of in-depth investigation, we have taken measures such as in-depth communication and coordination, platform merger and integration, system docking and linkage, unified business training, and intelligent acceptance channels.

Establish an operational mechanism of "No.1 external service, unified answering, responsibility transfer, time-limited completion, unified supervision and unified assessment", and take the lead in realizing the "No.1 management service", effectively solving the practical dilemma of "unable to remember, unable to get through, and no one is in charge" faced by ordinary people in the past, enabling all commissions and bureaus to concentrate on accepting specific mass appeal work orders, optimizing the allocation of government resources, saving administrative costs, and unblocking appeal channels.

At the same time, it also laid a good foundation for 12345 government service hotline to play a bridge role of "listening to public opinions, solving people's worries, gathering people's wisdom and promoting development".

Xuzhou Municipal People's Government-Ordinary Telephone

Xuzhou 12345 Government Service Hotline-Brief Introduction of Hotline