Personal work summary of sales assistant

Personal work summary of sales assistant (5 general remarks)

Personal work summary is a kind of applied writing, which is to think rationally about the work that has been done. The following is my personal work summary (5 general remarks) carefully arranged for everyone, hoping to help everyone!

Personal Work Summary of Sales Assistant 1 Time flies, and 20xx years have slipped through our fingers. In a blink of an eye, I have been working in XXXXX for two years and seven months. It can be said that every year there are different feelings, different feelings. But 2006 means a lot to me. I changed from a familiar purchasing job to a completely unfamiliar and challenging sales assistant job. Because of the different nature of work, different work contents and lack of work experience in this field, it is very difficult to take over the work in the sales office. Sometimes I don't know where to start and how to carry out my work, but I slowly change from a completely unfamiliar process to a gradually familiar process until I can get used to it. The specific work of this year is summarized as follows: 1. Adapt to the working characteristics of sales assistants with a down-to-earth working attitude; Our company is a sales company, and everything revolves around sales. As a sales assistant, it is the link between the company and the outside world. Coordinate and communicate with many jobs inside and outside the company to give orders, which determines the complex characteristics of sales backstage work. In addition to the planned work, there are often unplanned things to deal with every day, and they are usually urgent, so I have to put down what I am doing first to solve it. So these temporary things occupy most of the working hours, often at the end of a busy day. I didn't do what I planned to finish, but I can't delay the work at hand. I owe money today and have other work to deal with tomorrow. Therefore, I often can only take some planned jobs.

There are few backstage staff in the sales department, and the work pressure is great, especially when the company's business is busy, it needs the unity and cooperation of the department employees. During this year, I actively cooperated with various departments to do all kinds of work, and worked hard with colleagues in the department, no matter how much I did. I just want to finish all the work successfully and smoothly.

2006 is the year of benefit and service of XXXXXX, and the most important duty of sales assistant is to serve customers and sales managers. I do a good job in service, ensure the normal development of the work, and serve everyone with a sincere heart.

Second: To complete the work, the sales assistant is a very responsible position. The company system strictly follows a series of procedures from quotation to contract confirmation, delivery and payment collection. Cherish every opportunity to contact and communicate with customers, carefully handle every customer's calls and letters, actively cooperate with the sales manager to make timely quotations and deliver goods in time, and ensure the company's reputation to the greatest extent. This year, more than 200 contracts were made and more than 800 goods were sold, so as not to make mistakes as much as possible.

The establishment of documents and the formulation of systems; Because I just started to take over the work of sales assistant, I didn't complete the handover procedure, and the sales documents and workflow were quite chaotic. After several months of working practice and familiarity, I gradually classified customer contracts by year, computer data by category, and sales documents by unit. Assist the deputy general manager to modify and improve the company's system and workflow.

Third, in the past year, both ideological understanding and working ability have made great progress, but there are still some gaps and deficiencies. 1, the overall thinking of the work is not clear, so I can't take the initiative to give full play to my special skills, so I can only passively adapt to the needs of the work, and the things assigned by the company can be completed, but I can't take the initiative to lead the work, lacking the spirit of serious study and pioneering, and my daily work is busy and has not risen to a certain height, resulting in some passive states in my work. 2. The lack of professional knowledge has brought great obstacles to the usual work.

Finally, I am very grateful to XXXXX for giving me such a large workspace and development platform on 20 16, and to my colleagues and leaders for their support and help in my work in the past year.

20xx is the last year of our company's "Second Five-Year Plan". This is the last year for us to take solid steps towards the "third five-year plan", and it is also the year for every employee to move towards a well-off life and realize value. I hope that in 20xx, we can cooperate better, face new tasks and new pressures, meet new challenges with a new look and a more positive attitude, play a greater role in our work and contribute to the development of the company. thank you

Sales assistant 2 people work summary in the blink of an eye. I have been working in Golden Net for almost half a year. It has been more than May since July 2nd, 20xx. During these five months, I experienced a completely different life atmosphere from my school, which is also a big challenge for me when I just entered the workplace. Looking back on 20xx's work and life, I feel that the company and people around me have changed greatly in the past year, and colleagues around me are also making progress and striving for the same goal. The arrival of the new year also brings new challenges. When we are ready to welcome the new year with a brand-new look, we also don't forget to review and summarize the efforts made in the past year.

It has been more than a year since the establishment of Xu Jing Chongshengyuan team. It's an honor to join this team when I first entered the society and grow up with you. Since 20xx, Xu Jingchong Shengyuan's team has been growing slowly. With the introduction of professionals, the professional level has been greatly improved, team building has been gradually standardized, and the functions of various departments have gradually become clear.

Looking back on my work in the past six months, with the support and help of the company leaders and colleagues, I have been strict with myself and completed my work well according to the company's requirements. Through the study and work in the past six months, the working style has made a new breakthrough and changed greatly. The work items in the past six months are summarized as follows:

1. Maintain Xu Jingchong Sheng Yuan's sales ledger and a full set of sales reports, update sales data in time, and report relevant sales reports regularly.

2, sales data statistics, regular production of sales reports, such as daily reports, weekly reports, monthly reports, etc.

3. Maintain the sales ledger and date write-off control table, and settle the commission of this project regularly.

4. When the administrative assistant is on vacation, he will do the daily administrative affairs of the case, such as materials and attendance. And communicate with the developer on the sales process in time.

5. Communicate with the person in charge of Party A on the special price, housing and other information in time to ensure that the results can be obtained within the specified time.

6. Responsible for supervising other follow-up procedures after the subscription of the property consultant to ensure the smooth progress of the on-site sales procedures.

When the analysis of the above work items failed to achieve the goal, I was deeply ashamed that when I first took over the work, some mistakes appeared in my work because of my unskilled business, which caused some inconvenience to the leaders and other colleagues. After that, with the help and guidance of leaders and colleagues, I strengthened my business operation ability and gradually completed my work independently. So far, I have been able to be strict with myself according to the company's regulations and finish my work well. However, there are still some shortcomings. During these five months, there are still some shortcomings in my work that need to be improved:

First of all, I still didn't do things carefully enough, which led to some mistakes I shouldn't have made in my work. I will try my best to avoid them in my future work.

Secondly, in contact with developers, we should pay attention to communication methods and try our best to achieve a win-win situation.

Thirdly, in your work, you should be quick-witted and down-to-earth, and try to be orderly and clear-headed in the face of complicated work. In the future work, I must pay attention to the above shortcomings, improve my own shortcomings in my work, and be able to be comfortable in my post as soon as possible.

Work improvement measures in 20xx years

In view of the shortcomings in the 20xx annual work, according to the nature of my work, I now put forward the following improvement measures for myself, hoping to make greater breakthroughs in the new year's work and make my modest contribution to the long-term development of the company.

1. The work of administrative assistants in enterprises requires meticulous and methodical work. In the year of 20xx, I must further improve my work style, not be impatient when I encounter work, and ensure that every form from my own hands is perfect.

2. Pay attention to your work style and integrate interpersonal relationships. Implement the on-site system, distinguish between public and private, and the responsibility lies with people. 3, strengthen their own operating ability in office automation, improve work efficiency.

4. Further improve working methods to avoid duplication of work.

The work experience in the past six months has begun to change me as a student, and my living habits, ways of thinking and other aspects have changed. During this period, I personally gained a lot:

1. In the work, the most important thing is efficiency, and quality is emphasized on the basis of efficiency. Annual work summary of sales assistant.

In the front line of sales, procrastination is the most taboo. A person's work is not completed, and the follow-up work cannot be carried out.

Personal Work Summary of Sales Assistant Chapter III The three-month probation period has passed today. According to the company's rules and regulations, I now apply to become a full-time employee of the company. I became a probationary employee of this company on xx, xx, xx. According to the needs of the company, I am currently working as a sales specialist in the Media Department of Guo Dun Company, responsible for the work of sales assistant in the Media Department. Although I have only been in Guo Dun Media Company for a few months, I have been integrated into the team of Guo Dun Media since the first day I joined the company.

I am serious, careful, have a strong sense of responsibility and dedication, diligent and enthusiastic; Cheerful personality, willing to communicate with others, strong teamwork ability; Strong sense of responsibility, truly complete the work assigned by the leader, be able to work with colleagues in the company, get along well, and cooperate with the heads of various departments to successfully complete all the work.

As a fresh graduate and new to the company, I used to worry about how to get along with people and how to do a good job. However, the relaxed and harmonious working atmosphere and United corporate culture of the company made me quickly complete the transformation from a student to a staff member.

The work and study during the probation period of these months are summarized as follows:

I. Work during the probation period

During my internship, I studied and worked in the Department of Media. The business of the media department is something I have never been exposed to before. Although it is related to my professional knowledge, there is still a certain gap. However, under the patient guidance of department leaders and colleagues, I quickly adapted to the working environment of the company and became familiar with the whole operation process of the company and the department. In the work of this department, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders; Learn from colleagues about problems that you don't know professionally and non-professionally, and constantly improve and enrich yourself. I hope to be independent as soon as possible and make greater contributions to the company. Of course, when you first enter the workplace, it is inevitable that there will be some small mistakes that need to be corrected by the leaders; But these experiences also made me mature, and I learned to think more comprehensively when dealing with various problems to prevent similar mistakes. Here, I thank the department leaders and colleagues for their guidance and help, and thank them for reminding and correcting the mistakes in my work.

Business work

1. Midnight meeting project

In the early stage of midnight preparation, the content changed from real estate information to marriage information. In the whole marriage and love information industry chain, the earliest entry point to determine the night time is the matchmaking industry, and I am mainly responsible for online market research. Understand the distribution of Nanjing matchmaking industry and summarize the relevant information of major matchmaking companies. At the same time, it is helpful for the sales team to investigate the policies and regulations of the matchmaking industry in detail and understand the requirements of the country for the matchmaking industry. In addition to the investigation of matchmaking companies, it also investigates related companies in the matchmaking industry chain, such as wedding photo studio, wedding etiquette, honeymoon tourism and so on. , and formed some summary data.

Through sorting out and analyzing the collected data, the conclusion is that we should start with an easy-to-use hot project, so the content and form of the column have been greatly adjusted. Finally, the content of the column is finally determined as the employment information with strong practicability of the employment agency.

As time goes by, by September, the content and form of the midnight column have been determined. Up to now, the signing of the contract with the TV station has been completed, and the in-depth work with Zhilian recruitment production company is also going on smoothly, and the publicity work is also being further followed up. In Nanjing Life Channel, the column of "Career Early Arrangement" will be launched on 16, and other channels should also put the hot information that people pay attention to on the screen, so as to make "Urban Night Flight" a comprehensive brand column. Operate according to the master plan of Guo Dun Company. Lay a solid foundation for collecting information and building a platform.

2. Huatai Project

According to the research objectives set by the media, I was mainly responsible for the research on the current situation of Huatai and the securities industry in the early stage.

3. Sealed media project

With the full launch of the "business pilot-e-link between government and enterprises" project, I attended the media communication meeting of ca e-link between government and enterprises, established a preliminary relationship with journalists of Nanjing print media economy, and together with Li Guirong, urged reporters of Express to publish the propaganda draft of e-link between government and enterprises in Express. Modern Express has been published.

After these months, I am now familiar with the working environment of the company and can grasp the operation process of the company as a whole. Although I can't handle some specific project business of the company or department independently, I believe this is a process that needs to be accumulated. Therefore, in view of these shortcomings, my experience in dealing with problems needs to be improved, my teamwork ability needs to be further enhanced, and my business ability needs to be further studied and improved.

The main work of the management:

As a member of the sales team, I also undertake the internal work of the department.

1. Process formulation: Cooperate with Zhang Qing and Ji Haiqiang to complete the formulation of market research process, telephone call process and door-to-door call process.

2. Annual plan: Participate in making the annual plan of the media. Starting from the framework of making the annual plan, it is divided into these parts: background description, the goal of the media for xx years, current situation analysis, implementation strategy, implementation steps, implementation plan, financial analysis, required resources and support. Clarify the operation purpose of each project and revise the annual plan. Starting with the planning of Guo Dun company and media, the positioning of media in Guo Dun company is defined. Implementation targets of various projects in xx years.

3. Minutes of departmental meetings: the minutes of each meeting were sorted out in the early stage. Minutes of each meeting, determining the process of meeting minutes, can improve the efficiency of the meeting, clarify the agenda of the meeting, and let yourself participate in the meeting. When sorting out the minutes of the meeting, you can improve your ability to summarize and have a deeper understanding of your work tasks and contents.

4. Daily summary: the summary of the daily report was completed in the early stage. Daily summary, when reading other colleagues' daily reports, you can know more clearly how to write daily reports. At the same time, the problems found and the learning content are sorted out.

5. Budget formulation: complete the monthly office supplies budget and financial budget in the early stage.

6. Daily attendance sheet: The daily attendance sheet has been completed.

7. Duty inspection: Complete daily duty inspection.

Second, the understanding of Guo Dun planning and media planning.

Understand the planning of Guo Dun;

From the company's strategic positioning and objectives, Jiangsu Guo Dun is an information operator with e-government as the breakthrough point. Engage in e-government construction and obtain information of legal persons and natural persons; Through information operation, a new business model has emerged and gradually entered the intermediary, logistics, sales, production and other fields of related industries. From the government's point of view, e-government includes three levels, one is the office automation within government agencies, the other is the government's online project, the government information is released on the network, and the third is the electronic networking of government external management services. Therefore, the strategic goal is a long-term process, which requires continuous efforts to innovate and forge ahead.

The company's goal is to become a world-class enterprise within 20 years, and its business indicators will reach one of the top 500 in the world. The company's vision is: to establish a public information platform, so that people can meet the greatest needs at the lowest cost. Public information platform can save a lot of resources, save manpower, material resources and financial resources, seek more benefits for enterprises or individuals and meet the greatest demand. The public information platform we want to build is a platform for companies to collect and operate information for people to use and summarize. Building a public information platform is not a strategic goal in itself, but a means to realize the vision. Its purpose is to effectively meet people's needs and obtain commercial value.

The company's values require every employee to take work as a career, have a sense of ownership, have a clear sense of purpose and mission, and do their best. I think a team with team spirit is the key to real success. No matter what problems we encounter, we will solve them together. We need our own efforts, but only unity can make success possible.

Understanding of media planning;

What Guo Dun Media wants to do is not a media company in the traditional sense. It is different from the existing advertising companies, production companies, public relations companies or media. We want to integrate the above companies into a first-class media company. Therefore, integration is the core competitiveness of media companies. So what can be done to integrate the above companies? Guo Dun media do not produce products, but only rely on creativity and concepts. We create ideas, and then integrate media, advertising companies, production companies and so on. Realize the value of creativity through creativity and ultimately profit. Therefore, it is the core competitiveness of Guo Dun media and the key point of our business to plan a good idea and then package it perfectly. The main business process of media is to plan good ideas, strive for government and media resources, and then find partners to realize them. We play a regulatory role in the middle.

Although this project has just started, the overall framework and target positioning have been very clear, and the specific implementation steps have also been taken. My understanding of it is that in the initial operation process in the future, we should first do traditional media, accumulate operating experience and operating funds at the same time, and then develop and operate new media professionally until some new business models are innovated to serve the general strategic policy of Guo Dun Company.

Third, their own shortcomings and areas for improvement:

Over the past few months, I have made some progress with the enthusiastic help and concern of the company's department leaders and colleagues. Generally speaking, I think I still have the following shortcomings:

1. Ideologically, individualism is strong and arbitrariness is great;

2. Sometimes things are not enough;

3. The initiative of the work is not enough, and the foresight and creativity of the work are not enough;

4. Lack of experience in business knowledge, especially contact and communication with customers, and poor communication skills.

Fourth, after becoming a full member:

Guo Dun Media is divided into content research group, media cooperation group, marketing planning group and overall management group. I was arranged to cooperate with Chen Min in the media cooperation group and the marketing planning group. The main work of the media cooperation group is the integration of the media and the government, with the media as the mainstay and the government as the supplement, including television, newspapers, magazines, radio, internet and various new media and advertising and production subcontracting companies. Government resource companies have special departments to integrate, and media groups play an auxiliary role. The main work of the marketing planning group is to study the business model, understand and digest the project plan of the content group, come up with an effective marketing plan, and solve how to sell the project products to partners, including the government, media, partners and so on. Assessment criteria: How many effective marketing schemes are put forward every year. In the next time, the recent work is mainly to start with Nanjing media, plan when to establish cooperative relations with what kind of media, and make an effective marketing plan suitable for employment columns.

This is my first job. Although these months are not long, I have learned a lot and realized a lot. Seeing the rapid development of the company, I am deeply proud, and I am more eager to be a full-time employee here, realize my goals, reflect my life value and grow together with the company. When I came to work here, my biggest gain was that I had made great progress and improvement in professionalism, ideological realm, professional quality and working ability, which also inspired me to keep advancing and perfecting in my work. I understand that the bright future of the enterprise depends on everyone's efforts to create, and I believe that with the joint efforts of all employees, the bright future of the enterprise will be more brilliant. In my future work and study, I will be more strict with myself and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will be able to correct my shortcomings and strive for greater progress in all aspects. I hereby apply to become a regular employee, hoping to give a qualified evaluation according to my work ability, work attitude and performance, so that I can become a regular employee as scheduled, and according to the salary and benefits of the company, my salary can be adjusted after I become a regular employee. I implore the leader to give me the opportunity to continue to exercise myself and realize my ideal. I will do my job with humility and full enthusiasm, create value for the company, and look forward to creating a better future with the company!

Summary of Personal Work of Sales Assistant 4 xx years will soon pass. In this nearly a year, I have gained a little through hard work. At the end of the year, I will make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. Let me briefly summarize this year's work.

1.xx came to the company in February, and was transferred to the domestic department as a sales assistant in April, xx. Before I was in charge of the marketing department, I had no sales experience, just because I was enthusiastic about sales and lacked industry sales experience and industry knowledge. In order to quickly integrate into this industry, I started from scratch after I went to the domestic department. While learning product knowledge, do your job well. During my tenure, I learned a lot of product knowledge, from receiving orders to delivery, and carefully supervised and inspected the goods. Make sure the quantity of goods is correct and there is no damage! However, I also have some shortcomings. For example, in communication with customers, I can't reply to customers' questions quickly. However, after consulting the manager and colleagues, I can slowly and fluently respond to all kinds of questions mentioned by customers, accurately grasp the needs of customers, and communicate well with customers, so I gradually gained the trust of customers. While constantly learning product knowledge and accumulating experience, my potential has been greatly improved!

2. From the end of May to this moment in xx, thanks to the kindness of the company's superior leaders, I was transferred to Beijing Office as a logistics officer! What I have accomplished in these months is as follows:

1) In terms of finance, I keep a diary every day and make a detailed record of every entry and exit every day! Give it to the head office. I will settle the accounts receivable. Urge the salesman to recover the account in time! Financially, because I haven't touched it before. There are still many things I don't understand. But I will ask for advice with an open mind and do my work better!

2) As for the management of the warehouse, carefully register the outbound situation and the distribution of goods every day! In terms of inventory, it is generally the lowest inventory order, but sometimes due to negligence, zero inventory orders will be made. I'll be careful of the shortage. Avoid the recurrence of zero inventory orders!

3) Help the salesman to share some sales problems and negotiate with customers when the salesman is away. Take orders! This is mainly reflected in the phone at the moment, as well as qq! Because when I was an assistant in the domestic department. Communication with customers has been exercised. Communicating with customers at this moment is no longer a problem! But the other day, because I was not careful. The customer wanted the goods, but I forgot to tell the salesman. Resulting in untimely delivery. The customer is not satisfied! The following days. I will try to avoid this kind of thing.

4) Be serious and responsible for your own work, and assist your boss to explain the completed work!

3. The following are the existing problems

1) The warehouse of the head office is expected to be strict. Since the opening of the office, there have been frequent mistakes in delivery. It has been raised many times. After that, it got a little better. But these times, the same mistake has appeared before, and the products are often sent to the wrong model!

2) the return is not timely. Leave a bad impression on customers. I feel that our after-sales service is not in place!

Although there are some objective factors, there are also great problems in other practices at work, mainly because there are too few customers who patronize the most basic sales work at present. The Beijing office started its work in June this year. At the beginning of the work, there were 65,438+005 recorded customer visits, plus 20 unrecorded ones, which took 6 months. Generally speaking, the number of customers visited by three salespeople in a day is 20. Judging from the above figures, our basic work of visiting customers has not been done well. This is my summary. If there is anything wrong, I hope the superior leaders will give me advice!

Personal Work Summary of Sales Assistant Chapter 5 has been in xx project for one year. 20xx's main job is to assist Manager Wang in establishing and managing the sales department. Through the joint efforts of all sales staff, we have achieved good sales performance in the past year. In order to improve my working ability and efficiency, and find out the shortcomings in my work, I summarized my working scenes in 20xx as follows:

First, sales staff training.

The sales department was established in 20xx 10. Up to now, there are 6 salesmen and 2 managers, 1 planner. The initial sales staff have no work experience and real estate knowledge, and the work progress is very slow. Assist manager Wang to carry out the training work after formulating the training documents and plans. Now the reception work of the sales staff has been improved, and the daily work of the sales department has been basically completed.

Second, the customer visit statistics

In X years, * * * customers visited X times. Once a week, the customer visit data will be entered into the computer, and the visit time, intended apartment type and telephone number will be recorded in detail, so as to do a good job in customer identification in the future. There are many problems with the previous data. The customer's information is unclear, and most customers' occupations and cognitive channels are not filled in, which has a necessary impact on the later publicity work. After the weekly meeting of the sales department raised this issue, the customer visit data has improved at this stage.

Third, sales file management

Two kinds of sales vouchers and electronic files were established during the vip card activity on 20xx, x, x, and x. After the house selection activity on 20xx x x, the files of commercial housing subscription book, shops (vip value-added confirmation), payment application and refund confirmation are managed in a unified way, and divided by room number. All documents are updated synchronously in written and electronic documents.

Four, sales control management and statistics

Sales control management is divided into external and internal. External management is to openly deal with customers in the form of selling control version with red flag. Internally, Manager Wang and I have two levels of sales control, which are divided into written documents and electronic documents. Written documents are only simple room number control, and electronic files record the data of sold and unsold commercial houses in detail, including customer information, area, price and payment. All room numbers need to be approved by two people before signing the subscription book to ensure that there will be no one room and two sales.

Verb (abbreviation of verb) sales site management

Arrange the daily duty of sales staff, adjust the duty personnel and duty time in each sales period at any time, and cooperate with the planning department to carry out various publicity activities. On-site management shall be presided over by Manager Wang, and regular meetings shall be held every week to arrange daily work. Sales staff exchange opinions and experiences in the meeting, enjoy the advantages and disadvantages of the project, find problems and solve them in time, answer the main questions raised by customers in a unified way, improve the sales rate and the enterprising spirit of sales staff in receiving customers.

Six, X years of work problems

Although the sales department has achieved good results in X years, there are not many shortcomings in the sales work. Participated in the formulation of the first-phase price system and saw the lack of self-knowledge; The process of huxing change also understands that the self is not sensitive enough to the market. Real estate professional knowledge needs to be further improved, and working ability needs to be strengthened and improved. The first is the enterprising and initiative of the work. Many times, it is always the work that General Manager Lu reminds us to do. We should correct it in X years and learn to find something for ourselves. Strengthen the understanding and analysis of data and drawings, so that products can be further suitable for the market. One's own writing ability is also the key point to be improved.

I believe that in the new year, with everyone's efforts, we will do better. It is estimated that the sales performance in X years will be higher than that in X years.

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