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Five Selection of Annual Summary of Grassroots Hospitals in 2022
Annual summary of primary hospitals (1) XXXX is an extraordinary year. With the strong support and care of hospital leaders and other departments, and with the joint efforts of all the staff in the department, our department has basically completed all the tasks in 20xx, laying a certain foundation for the work in the coming year. This year's work is summarized as follows:
First, various economic indicators have been successfully completed and economic benefits have been improved. Compared with previous years, the average number of outpatient visits has also increased.
Second, the department management
1: medical management: seriously implement the national laws and regulations, as well as the rules and regulations of the hospital, strictly grasp the medical level and quality of medical services, and the department director sets an example, treating every patient as a relative, and truly infiltrating the concept of warm service into every patient. Responsible for patients, clear diagnosis, careful treatment and rational use of drugs. There were no medical accidents and medical disputes this year.
2. Quality management
In strict accordance with the hospital certification index and the requirements of JCI certification management for the daily work of the department, self-control and self-inspection are carried out every day, deficiencies are found and reasons are analyzed, timely rectification is made, and problems found are actively organized for discussion and analysis, so as to make clear whether the work discipline and labor discipline of the department are fair and clear.
3. Talent building
Due to the shortage of professional and technical personnel in the department, there are two doctors in the daily work department, and there are no medical staff for further study and internship in our department. However, all the staff in the department are often organized to learn business theory and the latest technology and treatment scheme, so that the theory and practice of the staff in the department can be combined to better serve patients.
4. Actively participate in social welfare activities and publicity.
According to the needs of the work, the department actively cooperated with other departments to go to the countryside for free clinic, and actively publicized hospitals and departments, which improved the visibility of our department in society and established a good image, which was well received by all walks of life and also played a certain social and economic benefits.
Annual Summary of Grassroots Hospitals (II) Since XX years ago, under the careful guidance of the Municipal Health Bureau, our hospital has carried out a patient-centered hospital management year with the theme of improving medical quality. By strengthening the construction of professional ethics, strengthening internal management, optimizing the service environment, further enhancing employees' awareness of competition, innovation and quality, and comprehensively enhancing the hospital image, all the work objectives and tasks in the whole year were successfully completed. The summary is as follows:
1, strengthen the construction of professional ethics, and carry out clean, self-disciplined, clean and standardized practice activities;
In the first half of this year, our hospital hired 10 supervisors from various industries in * * town to strengthen the construction and supervision of hospital medical ethics from three aspects: the hospital itself, the leaders of the municipal bureau and the society. At the same time, on the basis of the quality evaluation organized by the Municipal Health Bureau for many times, in the process of self-examination and self-correction, we constantly strengthened the concept of clean medical practice for the staff of the whole hospital, paid close attention to three reasonable norms, and resolutely dismissed individual medical staff who refused to change their education.
2, patient-centered, and strive to create and implement various convenience measures, convenient for patients to come to the hospital, greatly improving patient satisfaction:
At the beginning of this year, in response to the needs of the masses, the Municipal Bureau granted the residents of our hospital the qualification of designated hospital for basic medical insurance; In mid-April, the Municipal Social Security Bureau also awarded our hospital the qualification of designated hospital for basic medical insurance for urban workers in line with the concept of better serving the people. Our hospital cherishes the policy support given by the government, constantly strengthens the practical guidance and training for employees in actual operation, fully understands the basic reimbursement policies of agricultural insurance and medical insurance, and better serves the general public. At the same time, from the beginning of the year to now, our hospital has been equipped with two cars to provide free shuttle service for patients. Before this year 10 months, our hospital treated more than 2000 patients for free.
3. Efforts should be made to control medical expenses, adopt single-disease price limit and drug discount, and carry out free outpatient physical examination activities in communities and factories and enterprises to enhance the hospital's external image:
At the beginning of this year, according to the spirit of rural cooperative medical system and the actual situation of our hospital, our hospital introduced five other single-disease price limits except agricultural insurance price limits; At the same time, the preferential policy of 10% discount on drug costs will be introduced in different periods. Since the beginning of May this year, our hospital has also jointly carried out physical examination activities for the 70-year-old people in the community with the * * town government, and made physical examinations for more than 7,000 elderly people in the town; And established six free two-way referral activities for examination and laboratory tests with the town community health service station, which won favorable comments from all walks of life. Since the whole year 10 months, our hospital has also conducted more than 30 free clinics in communities, nursing homes and factories.
4, pay close attention to medical quality, fully implement the medical core system, tighten the lifeline of hospital safety and quality:
Safety and quality are the connotation of hospital work and the lifeline of hospital survival. As a freshman in the city's medical and health industry, our hospital has strengthened the training and learning of safety concepts and business skills from the aspects of safety awareness, quality control and doctor-patient communication, and improved the overall school-running level of the hospital. Since the end of xx, it has been in business for more than one year, and there have been no medical liability accidents and major medical disputes. This year, our hospital has organized many trainings on nursing knowledge, routine knowledge of cardiopulmonary resuscitation, rescue and first aid, art lectures on doctor-patient communication, training on acute abdomen and differential diagnosis, training on medical document writing, and training on medical core system. At the same time, pay attention to the combination of concept and practice, strengthen the supervision and assessment mechanism while paying close attention to the core medical system, and resolutely deal with violations of medical routine and diagnosis and treatment norms; At the same time, under the guidance of the Municipal Bureau, the hardware construction and service flow of the hospital were strengthened, the renovation and acceptance of the disinfection supply room was passed, and the second passage between the outpatient building and the inpatient building was opened, thus eliminating the hidden danger of medical safety in detail.
To sum up, as a young member in the medical field, our hospital also has more or less problems to be solved urgently. Looking forward to xx, our hospital will adhere to the guiding ideology of running a hospital with safety, effectiveness, service and low price, adhere to honesty and standardize practice, implement various measures to improve patient satisfaction, strengthen internal management, and strive to achieve a double harvest of social and economic benefits:
1. Strengthen the introduction of talents and continue to employ medical elites with both ability and political integrity to work in our hospital.
2, strengthen medical ethics education, establish a scoring system for medical ethics evaluation, and implement excellent.
In the management measures of survival of the fittest, we will continue to implement the requirements of "three rationality and three standardization".
3. Insist on the concept of advertising in good faith, and gradually transition to the credibility and patient satisfaction with the purpose of improving popularity in the initial stage of running the hospital, so as to improve the loyalty of patients to our hospital.
4. Strengthen the inspection, supervision, assessment, reward and punishment mechanisms, improve the execution of hospital leadership organizations, and improve the secondary management mechanism of the hospital.
5. Strengthen the training and assessment of "medical three basics" and "nursing three basics", realize the normalization of training and improve the overall medical level of the hospital.
In short, summing up the past and facing the future, under the guidance of the five major projects of deepening hospital management year and improving hospital management, our hospital will strive to build a medical brand with its own characteristics and better serve the physical and mental health of the general public.
Annual Summary of Grassroots Hospitals (Chapter III) In _ _ _ _, our unit conscientiously implemented the spirit of "Provisional Regulations on Registration Management of Private Non-enterprise Units" in the State Council, went through the formalities of registration and change in strict accordance with the procedures, and carried out annual inspection and joint inspection as required to ensure the self-discipline, honesty, self-discipline, standardization and healthy development of private non-enterprise units, and improved the organizational structure and system construction. Summarize the work at the end of the year, review the work of our unit in the past year, evaluate the task completion, sum up experience and learn lessons, so as to lay a more solid foundation for the future development of our unit. The staff and workers of our hospital made great efforts to make progress, worked hard, and Qi Xin worked together to actively participate in the construction and development of private non-enterprise units with their wisdom, labor, loyalty and ownership, and achieved good social and economic benefits. The annual work of _ _ _ _ is summarized as follows:
First, establish a system of rules and regulations and improve the norms.
After setting up private non-enterprise units with high starting point and high standard, private non-enterprise units quickly established various norms and systems, absorbed the essence of various systems of public private non-enterprise units, and quickly formulated various basic rules and regulations of private non-enterprise units. The functional business of this unit is the core of the work of private non-enterprise units, and the quality management of functional business of this unit is the top priority of the management of private non-enterprise units. Therefore, the functional business departments of this unit formulated the outpatient service system, prescription system, medical record writing system, first aid team work system, ward management system, check system and functional business safety management system after the opening of the business. Formulated medical technology and nursing operation norms. Various medical and nursing operation procedures have been formulated. In the case of uneven quality of outpatient medical guidance and other majors, adjusting, standardizing and training various processes to meet the requirements of patients has laid a foundation for the smooth development and operation of private non-enterprise units.
Second, recruit talents, strengthen training, and occupy the medical market with technological advantages.
Talents are the most precious wealth of private non-enterprise units and the most competitive factor in the medical market competition. After opening, private non-enterprise units aim to attract talents, strengthen training and occupy the medical market with technological advantages. We have hired a group of excellent medical technology and nursing professionals in various ways. Before opening, private non-enterprise units used the form of on-site job fairs to screen the nurses they applied for. After being registered by the health department, private non-enterprise units provide pre-job professional training, specialist training and operational training for new nurses. The contents include concept change, employee handbook (various rules and regulations), medical quality, medical safety prevention, "three basics training" for nursing specialty, hospital infection, first aid training for critically ill patients in private non-enterprise units, medical device management, etc. In the case of uneven quality of outpatient medical guidance and other majors, we have adjusted, standardized and trained various processes to meet the needs of our hospital as a comprehensive private non-enterprise unit. Through training, we have strengthened our recognition of private non-enterprise units, strengthened our business philosophy and services, improved our team consciousness, and enabled us to open up a new world with new ideas.
Three, pay close attention to quality, improve service, and constantly improve the management level of private non-enterprise units.
Quality is the core and life of private non-enterprise units, and it is also the basis of benefits and the guarantee of long-term development. Based on this concept, private non-enterprise units pay attention to all aspects, pay close attention to quality, and put "safety first and quality first" in the first place. Service is the most competitive means of private non-enterprise units compared with public private non-enterprise units, and it is also a significant symbol to measure the quality of private non-enterprise units. Since its opening, all departments and posts of private non-enterprise units have formulated service standards and requirements to achieve standardized services. On the basis of standardized service, the activity of "patient-centered and advocating quality service" was promoted and achieved good results. With the increase of outpatient visits, the good evaluation of the society and the improvement of the expected medical level in our hospital, the private non-enterprise units in our hospital will effectively promote the consolidation and improvement of their functional business and service status.
Fourth, continue to integrate the good resources of society and serve the society better.
This year, we will further expand the service methods and scope, make full use of various carriers, innovate service methods, carry out various free clinic activities, visit low-income households and relocated households in various communities, and provide free medical care and ambulance transportation for people in need.
Verb (abbreviation for verb) financial situation:
Income and expenditure are basically the same, because our unit is private and non-profit, self-supporting, and reasonable and planned expenditures are arranged according to the overall income.
The above is what our hospital has done for more than a year. With the deepening of medical practice and understanding of the medical market, we have realized that the existing medical foundation and service quality are far from meeting the needs of patients. Go all out to strengthen the construction of private non-enterprise units, respect medical science, abide by laws and regulations, improve medical technology and service level, and build a private non-enterprise unit with reliable medical technology for Zunyi villagers.
Annual summary of grass-roots hospitals (IV) This year, the rectification work in our hospital has heavy tasks, tight time and high requirements. In order to learn from each other's strengths, sum up achievements and find out shortcomings, the work of 200x professional ethics construction is summarized as follows:
1. According to the content requirements of the target responsibility book for rectification signed by the Municipal Health Bureau and the County Health Bureau at the beginning of the year and the responsibility book for building a clean and honest government signed by the municipal medical and health units, study and formulate the implementation plan for rectification work, and sign the target responsibility book at different levels. The task is very clear. Leaders in charge and leaders in charge arrange to listen to a rectification work report every quarter. Find problems, take corrective measures in time, and successfully complete the annual work tasks.
2. According to the spirit and deployment of the superior notice, our unit set up a leading group for industry style construction, with an office responsible for supervision and inspection. The top leader is the team leader, and each deputy leader is a member. He also personally appointed a deputy secretary. A publicity organization has been established, and specific implementation plans and publicity measures have been formulated. The director of the office is specifically responsible for actively carrying out publicity work. Issue questionnaires and cards to outpatients and inpatients once a month to solicit opinions on hospital style construction and service quality, hold symposiums regularly on holidays, and hold symposiums of celebrities outside the hospital twice a year to give ideas, check problems and make suggestions. The hospital signed a target management responsibility letter with the department, and the hospital took out a special person to be responsible for the daily inspection of the charging price, and corrected the problems in time when found. Set up a report box and telephone number 0394-3208365, so that those who violate the discipline against the wind will be investigated and prosecuted, and the report will be registered and the feedback will be recorded. Over the past year, the hospital received 38 thank-you mirrors and 27 thank-you banners, and there was no violation of discipline in the hospital. Medical ethics and service quality have been significantly improved.
3. Actively promote the publicity system of medical services and various charges, regularly change the contents of publicity banners at the hospital entrance, and establish a return visit system for discharged patients, so that patients can clearly see the doctor and spend with confidence, and put an end to accepting kickbacks, "red envelopes", billing commissions, and arbitrary charges. Install an electronic display screen in the outpatient hall to publicize all charging items, standards and drug prices, and accept supervision from all walks of life. In addition, the "one-day list system" is implemented for hospitalized patients to ensure accurate daily prices. Therefore, there is no rebate, no "red envelope" and no commission for invoicing throughout the year. The social satisfaction is above 9__, and the satisfaction of hospitalization and outpatient service is above 9__.
4, drugs adhere to the main channel to buy drugs, seriously implement the national and municipal policies on centralized bidding and purchasing of drugs. The Pharmaceutical Machinery Department has set up a Pharmaceutical Affairs Committee, which is fully responsible for drug prices, drug expiration date, counterfeiting, supervision, clinical drug evaluation, manufacturers and other work, formulates an effective drug bidding and purchasing system, attends municipal drug bidding meetings on time, and all clinical drugs are purchased by centralized bidding and purchasing.
5. Strengthen the education of professional ethics and medical ethics. In order to implement the provincial, municipal and county health system and deepen the construction of professional ethics, our hospital has successively formulated the implementation plan of deepening the commitment of quality service, strengthened leadership, improved organization, made the commitment 10 public to the society, and given necessary disciplinary sanctions to those who violate the discipline according to the seriousness of the case. Adhere to a middle-level leader every Monday afternoon and a weekly meeting 10 minute on Tuesday morning, and adopt the method of combining study and discussion to educate everyone to love their jobs, improve service quality, be willing to contribute and practice medicine in a civilized way.
6. Making hospital affairs public can further strengthen the relationship between the party and the masses, fully mobilize the work enthusiasm of the broad masses of employees, and play a positive role in deepening the reform of hospital internal management system and strengthening hospital democratic construction. In recent years, 2 1 suggestions put forward by hospital staff representatives have all been implemented.
existing problems
Looking back on the work in the past year, although some achievements have been made, there is still a gap with the requirements of superior leaders, hardware construction needs to be strengthened, software construction is still flawed, medical ethics education is less, and individual comrades have superficial understanding. Therefore, in the new year, we should improve our understanding of the importance of professional ethics construction and strive to do this work better.
Annual Summary of Primary Hospital (Chapter 5) Under the correct leadership of the hospital, I have studied the medical insurance policy, financial rules and regulations and hospital cashier system seriously, adhered to principles, strictly observed the professional ethics of cashier personnel, abided by various hospital work systems, actively participated in various hospital activities, strictly observed the national cash management regulations, and conscientiously did my job. As a hospital cashier, I have done my due duty in four aspects: receipt and payment, reflection and supervision. In the past year, while constantly improving my working methods, I became a good housekeeper for the hospital and successfully completed various tasks through hard work. Now I summarize and report as follows:
First, the cashier's daily work
1, strictly implement the cash management and settlement system, timely handle the daily cash receipt and payment business, and achieve daily settlement to prevent unnecessary losses and waste. Ensure the safety of cash on hand.
2, timely recovery of hospital outpatient and inpatient income, check. Recover cash in time and deposit it in the bank.
3. According to the evidence provided by the cashier, contact the relevant departments of the bank to complete the payment of employees' salaries and other funds that should be paid in an orderly manner.
4, adhere to the financial procedures, strict audit (vouchers must be signed by handlers and relevant leaders to pay), and do not pay for vouchers that do not meet the procedures.
5. Review and register cash books and deposit journals.
Second, the daily cashier work
1, be familiar with the national financial system and strictly enforce financial discipline.
2, under the direct leadership of the head of the finance department, responsible for the audit of hospital financial reimbursement.
3. Carefully examine the correctness, legality and standardization of the original vouchers and their attachments of the first transaction. Check whether the reimbursement procedures are complete.
4. Prepare accounting vouchers in a timely manner according to the original vouchers of various collections that have been audited.
5, responsible for the preparation and distribution of all kinds of hospital staff salaries and various subsidies.
6, in accordance with the provisions of the tax law timely withholding personal income tax.
7. Do a good job of withholding all kinds of labor insurance expenses in time every month according to law.
Third, other work.
1, strengthen the control and supervision of fees, ensure the safety and integrity of medical income funds, strictly implement the scope and standards of fees approved by the price department, and avoid illegal fees and arbitrary charges. According to the internal control system, strengthen the control, supervision and management of daily expenses, check the daily operating income statements and bills one by one, and deposit the collected cash in the bank on time. Cooperate with the medical insurance office to do a good job in the settlement and registration management of medical insurance expenses.
2. Strengthen the management of cashier files and standardize the basic work of cashiers. Hospital cashier file management foundation is weak. 20 years to strengthen the standardized management of cashier files, will be bound for 20 years of cashier vouchers filing.
3. Do a good job in the service of hospital medical staff and experts, and ensure that wages and benefits are paid on time for 20 years. The relocation of the eastern part of the hospital brought inconvenience to the work. In order to serve the hospital staff and experts well, we are enthusiastic and thoughtful in expert service, ensuring the needs of experts and ensuring that wages and benefits are paid in place on time without mistakes.
4. Complete social security audit and annual fee audit, and cooperate with the college to audit the financial revenue and expenditure of the hospital for 20 years. Provide accurate financial information for 20-year social security audit and annual fee audit, sort out 20-year financial system, cashier account books, vouchers and statements, and cooperate with the financial revenue and expenditure audit of the college.
Through the joint efforts of all the staff in the finance office, the financial work has been fully affirmed by the hospital. In the past 20 years, the financial office has been rated as an advanced collective in the hospital, and I have also been rated as an advanced individual.
Four. Existing problems and suggestions
First of all, because there is no basic account in the hospital, the cash flow of financial accounting is relatively large, and the situation of taking cash has created an ecological environment. The problem of not being able to pay the money urgently needed by various departments in time. Secondly, the hospital has a large business volume and few financial personnel, which is limited to daily accounting affairs and cannot provide reports for leaders in time.
Finally, the knowledge structure of financial personnel needs to be updated and adjusted. While constantly updating professional knowledge, we should also learn other financial related knowledge of the new cashier system.
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