Job responsibilities of night shift customer service specialist

Job responsibilities of night shift customer service specialist

Nowadays, job responsibilities play an increasingly important role, and formulating job responsibilities can reduce the occurrence of illegal acts and accidents. So is it really difficult to formulate job responsibilities? The following are the job responsibilities of the night shift customer service specialist that I collected, for reference only. Welcome to reading.

Job responsibilities of night shift customer service specialist 1 job responsibilities:

1, working hours are 6 hours, working hours are 16:00-23:00, rest is 1 hour for meals, staff quarters are provided, and there are holidays on Saturday and Sunday.

2. Be responsible for answering the company's customer service calls and consulting and answering customer products;

3, responsible for customer complaints, order business acceptance (add, fill orders, exchange, cancel orders, etc. ) and establish direct contact with customers.

4, civilian work, buy five insurances!

Qualifications:

College degree or above, familiar with computer use;

2. Have a sense of responsibility, enthusiasm, patience and service;

3. Work place: Hefei.

Job responsibilities of night shift customer service specialist 2 Job responsibilities:

1. Accept online consultation and answer customers' questions about the functions of electronic products online through the network platform;

2. Solve customers' problems through effective communication and do a good job in system registration;

3. If the problem cannot be solved, report the problem to the team leader for acceptance in time;

4. Work completely and accurately according to the company's procedures, including complaint management procedures and data entry;

Requirements:

1. College degree or above;

2. Good coordination and communication skills;

3. Typing speed is above 40-50 words/minute;

Job responsibilities:

1, patiently handle customer inquiries and answer questions by phone or online;

2. Provide customer service for the electronic mall, and follow up the input, update and arrangement of information on the network platform;

3. Call back the customers who have already consumed, and maintain the customer relationship.

4. This position is night shift customer service, and the working hours are 13: 00-22: 00.

Qualifications:

1, technical secondary school or above, major is not limited, sales or customer service experience or medical related major is preferred;

2. Fluent in standard Mandarin;

3, Chinese input more than 30 words/minute, with basic computer skills;

4. Strong language skills and telephone communication skills;

5. Excellent customer service awareness and clear' transaction processing ability';

6. Patience, initiative and strong sense of responsibility.

Job responsibilities of night shift customer service specialist 3 Job responsibilities:

Accept customer inquiries and give answers through telephone and WeChat, improve user satisfaction, sort out user feedback information and propose solutions;

Job requirements:

1, Mandarin standard, strong affinity, male or female, 18-28 years old;

2. Customer service experience is preferred, and fresh graduates are also accepted;

3. Experience in customer service in financial services industry and carrier industry is preferred;

4. Strong communication and coordination skills.

Job responsibilities of night shift customer service specialist 4 Job responsibilities:

1, responsible for collecting and communicating new customer information and developing new customers;

2. Communicate effectively with customers by telephone, understand customer needs, find sales opportunities and complete sales performance;

3. Maintain the business of old customers and tap their greatest potential;

4. Communicate with cooperative customers regularly and establish good long-term cooperative relations.

Job responsibilities of night shift customer service specialist 5 Job responsibilities:

Maintain customers by telephone and WeChat. And regularly push relevant investment suggestions to improve user satisfaction, sort out user feedback information, and propose solutions; Improve the stability of user loyalty through communication and maintenance with customers.

Job requirements:

1, Mandarin standard, strong affinity, male or female, 18-28 years old;

2. Customer service experience is preferred, and fresh graduates are also accepted;

3. Experience in telephone sales and customer service in financial services industry and carrier industry is preferred;

4. Strong communication and coordination skills.

5. Familiar with office software such as word and excel.

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