What should I do if I mistakenly sign for online shopping items?

The online purchase is successful but cannot be refunded. Taobao customer service said that the seller issued a receipt certificate from the buyer, so there was no refund. The express company verified that the receipt certificate was fake.

On April 17, Mr. Zhao, a citizen, purchased a second-hand electric car for 2,784.6 yuan from a store called "Japanese Car Store" on Taobao. Later, due to the delayed delivery of the goods, Mr. Zhao applied for a return and waited for a refund.

However, after the electric vehicle was returned by the original manufacturer, the merchant refused to refund. The reason was that by contacting the logistics company, it could be proved that the goods had been signed for and no return was received. After Teacher Zhao reported it to Taobao customer service, he received the same reply as the seller. "Taobao customer service refused my refund application without verification and used the false certificate provided by the merchant, resulting in my money and goods being empty."

Teacher Zhao said that he saw the express delivery in April I arrived in Xi'an on the 21st but it was still not delivered, so I applied for a refund at 7 a.m. on April 24th. "After applying for a refund, I contacted the courier to return the electric car to the original route. I have never seen this electric car from beginning to end."

The refund progress of Mr. Zhao's Taobao order shows that the refund is 0 yuan, refund has been closed. The receipt certificate issued by the logistics company provided by the customer service reads: There is an express delivery sent by our company, and the consignee is Mr. Zhao. On April 24, when the delivery person delivers the goods to the consignee's designated address, he will contact the consignee by phone. Since the consignee was unable to sign for the goods in person, Mr. Zhao was authorized to sign for the goods, and the seal of "Yimi Dida Express Co., Ltd. Company Certificate" was found at the signing place.

As for the "certificate of receipt" issued by Taobao merchants, the staff said that this certificate was not authentic. "This is not issued by our company. There is something wrong with this chapter. The full name of our company on the chapter is wrong. We will pursue legal responsibility." Related questions and answers: Is 9510211 complaint useful?

9510211 complaint is useful .

9510211 refers to the Tmall Taobao consumer hotline. When making a complaint, you must keep your documents first. If you do not have the documents that are beneficial to you, and you encounter a helpless merchant, your complaint will probably be fruitless. However, as a consumer Don’t worry, if the problem cannot be solved by the official complaint, you can also call the Consumers Association to handle it.

9510211 Complaint Note:

1. To protect your rights, you must first understand Tmall’s dispute handling rules. You can read them in the refund and rights protection reports in the Tmall Service Center. What needs to be noted is the time limit for initiating various types of rights protection.

2. After understanding various rules and restrictions, you can protect your rights.

3. You can initiate return and refund rights protection, after-sales repair rights protection and fraud rights protection according to your own situation.

4. If the buyer has enough evidence, the report will usually be successful. If the buyer just complains casually to the Taobao seller, he will most likely be punished. In serious cases, the buyer's Taobao account will be canceled. Related Q&A: Is it difficult to start a business? How to start a business if you only have 500 yuan?

You can start a business with any amount of money

Starting a business is not about the amount of money, but about your business acumen. Before Jack Ma started working in Alibaba, he was running around running businesses. Don’t underestimate this process. Over the past few years, he has developed his talents, tempered his mind, and understood the market. When he started working in Alibaba, the process of psychological construction was completed.

At present, when these Internet giants started their businesses, there were many who were richer than them. In the end, it was people like BAT who completed the counterattack and realized their entrepreneurial ideals.

Survival is the first goal

If you are not joking, you only have 500 yuan. How many days can you survive in a first-tier city? If the rent is enough to pay, you still have to eat and travel.

It is important to set entrepreneurial goals in stages. Maybe your ultimate goal is to become the richest man in China, so how many steps should you break into? Let me try to break it down for you:

Find a job, even if you have to serve dishes, even if you have to deliver express delivery, you can complete the transformation from 500 yuan to 50,000 yuan in one year; don’t quit your job, use Internet, low investment, light asset entrepreneurship, such as self-media, such as selling goods online, don’t be afraid of hard work, in addition to normal work, you have to work 3-4 hours a day, persist for a year, and complete the 50,000 to 200,000 in hand Change; don’t resign yet. In the past year of part-time entrepreneurship, you may have found your areas of expertise, found points of interest, focused on breakthroughs, figured out all the context of the business, found partners, and can plan to register a company. Use one year to work hard on this project to make a breakthrough, and achieve a breakthrough of 200,000 to 1 million yuan; you can resign, find investors, recruit people, and start work with great fanfare. Whether you can succeed in the end depends on talent and opportunities. It depends on luck. The concept of entrepreneurship should be understood in a broad sense

It does not mean that being a boss is the only way to start a business, then what are the second and third shareholders who are also part-time workers? If everyone becomes the boss, who will do the work?

Working is also starting a business. The core is the mentality, treating the business as your own family. Lei Jun's First Tongjin did not say that he founded the company, but worked with the company to take Kingsoft public. Who can say that he is not an entrepreneur? Working and starting a business are not contradictory. Many entrepreneurs first work in an industry and become proficient in business before starting their own business, and they are still doing business that they are familiar with. At present, the Internet has brought the possibility of part-time entrepreneurship. , no need to register a company, no office space, no hiring of personnel, just share ideas and life. It's best if it can also promote your essential business. You are already starting a business

Entrepreneurship is to solve the problems of survival and development within a limited time and with limited resources. The game has begun, tick, tick, the clock has started to move. Human ability is not learned or practiced, it is forced. Now you have such an opportunity to test your extreme survivability.