Are you tired of being an after-sales information officer at Haier?

1, Haier's after-sales information officer, needs to answer users' calls, record users' information and problems, and be responsible for distributing the problems to technicians for handling. It is necessary to have a deep understanding of Haier's products and services in order to accurately record and convey users' problems.

2, at the same time, also need to have good communication skills and problem-solving ability, in order to communicate effectively with users and technicians. After-sales service has the characteristics of strong timeliness and great pressure, and information workers need to have good adaptability and pressure resistance. Ensure customer satisfaction and company reputation.