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Annual work summary, personal administrator and personnel department (5 articles)

1. Personal Annual Work Summary of Administration and Personnel Department

Each of us is growing up in constant summary and perfecting ourselves in constant examination. In 20__ years, I also completed my work in a down-to-earth manner in summing up and reviewing. Now I will summarize my work in the past 20 years as follows:

1. recruitment: according to the company's annual plan, recruit talents through public recruitment network, future, medical newspaper, internal recommendation and other channels. The positions to be recruited are: safety management personnel and R&D personnel, of which R&D personnel are recruited 1. At the end of the year and the beginning of the year, the competition for middle and senior positions is the focus of this year's recruitment work. * * * Published 10 job information, from1.8 to 1.25, * * received 1.742 resumes, and the sources of resumes were basically from the future. There are 74 people in the initial test and 27 people in the second test. Eight of them stood out from the crowd and participated in the final competition with six people inside the company. In order to cooperate with this competition, we have carefully designed the post test questions and competition scoring standards for re-examiners, made efforts to coordinate and arrange the interview time, and made good logistical support for the whole interview process.

2. Training: We have conducted induction training for new employees on safety precautions, employee manuals and relevant company rules and regulations, and at the same time assisted new employees in handling logistics procedures, so that new employees can quickly adapt to the company environment. Since June 5438+ 10, the personnel management continuing education has been verified.

3. Social security, provident fund and all kinds of insurance: pay social security and provident fund before 10 every month, reconcile with finance, and complete the cost sharing report of each department. In May and early July, the adjustment of social security payment base and provident fund base was completed, and the self-inspection of provident fund payment was completed according to the requirements of the Municipal Federation of Trade Unions and the Provident Fund Management Center. Timely transfer social security, provident fund and files for new employees, and timely handle retirement procedures and provident fund transfer procedures for retirees. Complete the annual payment of disability security fund and supplementary security fund. Hospitalization insurance for on-the-job and retired employees and renewal insurance for special major diseases of employees. This year, I handled insurance claims for particularly serious diseases for two employees. Compensation for blood donation was made in 6 places (20 _ _-20 _ * *) where the blood donation index was not completed, amounting to 7,200 yuan.

4. Welfare: once a year, the high-temperature subsidy, twice a year, the drug fee and drug purchase subsidy, and once a year, the transportation subsidy, are distributed to every employee on time. For the biennial medical insurance for employees, we compared the three medical centers of Ruimei, Meinian and Aikang, and finally determined the Ruimei medical center with higher sexual price, and sent the medical examination instructions and medical examination cards to each employee. Bought a shopping card for retired workers on the eve of the Double Ninth Festival.

5. Contract management: After I joined this year, 1 new employees signed a contract; The contract of the old employee was renewed by 4 people; 1 person signed the Retiree Resignation Agreement.

6. Various reports: summarize the personnel information of subordinate enterprises at the end of each month, make classified statistical summary, and report the personnel information analysis on time. Complete quarterly report and SASAC statistical report every quarter and report them in time.

7. Complete drug distribution: In order to cooperate with the 20-year campus recruitment, a survey was conducted in the middle of the year on the recruitment of fresh graduates from our department and its subordinate enterprises. Considering the labor cost, employment demand and the effect of previous school recruitment, subordinate enterprises do not need to recruit fresh graduates, so our company and its subordinate enterprises did not participate in the 20__ campus job fair organized by Shanghai Pharmaceutical Company.

In order to enhance the integrity, accuracy and real-time of human resource management information and improve the labor efficiency of daily affairs, Shanghai Pharmaceutical Group will start the project construction of human resource management system. After the Notice of Investigation was issued, I carefully prepared the materials for this investigation, and received the staff of Shanghai Pharmaceutical and UFIDA together with my colleagues, and successfully completed this investigation.

In the past year, although I have worked hard to complete some work, there are still some shortcomings, such as the need to further improve my professional level and work potential, and the lack of comprehensive understanding of my work. These problems are determined to be improved and solved in the future work, so that I can do my job better and serve the company.

In view of the above shortcomings and problems, I intend to do the following three things in the new year to make up for the shortcomings in my work:

First, strengthen the study of human resources professional knowledge, participate in human resources-related training, so as to master the professional knowledge of their own work comprehensively and deeply, so as to carry out their work better in combination with reality.

Second, use practice and study to comprehensively improve their work potential. While paying attention to learning, we also need to pay attention to practice, apply what we have learned in practice, guide practice with knowledge, and comprehensively improve our work potential and work level.

Third, for some problems that are not progressing smoothly in the work, we should sort out the ideas, improve the shortcomings in the work, and form a good habit of doing things seriously and thinking about all aspects of the problem.

Finally, I would like to thank my leaders and colleagues for their warm guidance and for their sincere treatment. I am determined to make persistent efforts in the new year and go up a storey still higher.

2. Annual work summary of the Administration and Personnel Department.

Under the guidance of the strategic thinking of the company leaders, the guidance, support and care of the company leaders, the strong cooperation of the department leaders and the efforts of all the staff in the department, the administration and personnel department has changed significantly compared with last year: First, by strengthening institutionalized management, the management level has been comprehensively improved, and the cohesion of employees and the motivation to actively carry out various tasks have been enhanced.

According to the company's strategic thinking, it is the first duty of every employee to decompose the company's goals and all the work of the department into people, with clear responsibilities of department leaders and detailed division of personal work. As a service-oriented company, it is the primary responsibility of every employee to strengthen service awareness and improve service quality. As a functional department, we should first set an example, be strict with ourselves and set an example, and at the same time embody "details and truth" in management. The following is a brief summary of this year's work:

First, standardize the recruitment process and complete the recruitment task in time.

1. According to the needs of the company's development, timely grasp the demand of business development for personnel, standardize the recruitment process, and formulate effective personnel supply and allocation plans. From _ _ this year to now, * * * has effectively recruited _ _ people.

2, according to the needs of the work and the employee's specialty, adjust the matching of people and posts, so that people can make the best use of their talents and posts, and the employees will be transferred to _ _ _ people throughout the year.

3. According to the business characteristics of the company, aiming at the characteristics of large demand and certain mobility of marketing personnel, the economic recruitment channel is selected, which greatly reduces the recruitment cost. The annual recruitment fee is RMB * * *.

Secondly, the company's training framework is formulated and divided into three parts.

The training framework is divided into three parts: management training, business training and new employee induction training, which makes the training gradually systematic and lays the foundation for next year's training.

1. In view of the large number of new employees joining the company this year, the Administration and Human Resources Department has compiled the Induction Training Manual for New Employees according to the specific conditions of the company. Up to now, * * * has trained more than _ _ new employees and _ _ people.

2. Organize middle-level and above cadres to study the _ _ system, * * * arrange _ _ field, and the number of participants is * * * _. * * * Organize middle-level and above cadres to go out for training _ _ person-times, including _ _ service, _ _ enterprise competition mode, _ _ prevention and solution, etc.

3. Starting from the first quarter, carry out quarterly reading activities for middle-level cadres and above, and hold regular reading lectures. The Administration and Personnel Department is responsible for supervising and inspecting the implementation of employees' reading activities. Make necessary preparations for the company to become a learning organization.

4. Supervise, guide and cooperate with business departments to carry out business training. Each business department is required to report the training demand every quarter and cooperate with the training work of the business department to help complete it.

Third, persistently implement performance appraisal to lay the foundation for the next comprehensive improvement of performance appraisal.

The company strengthens the assessment of department heads and conducts quarterly assessment on schedule every quarter.

1. Revise the quarterly assessment form and summarize it in time, which laid the foundation for the year-end assessment. At the same time, communicate with all departments in time for the problems that arise and actively seek solutions.

2. Complete the annual and monthly performance appraisal of marketing department and engineering department. Calculate the monthly performance appraisal results of the marketing department and the engineering department every month, and link them with the monthly salary, reward the diligent and punish the lazy, and ensure timely payment, and complete the handling of personal income tax and off-balance sheet refund.

3. Earnestly honor the assessment results, and punish some employees who do not meet the company's requirements and violate the company's discipline through assessment, including awarding the General Manager Award to outstanding employees and departments * * * times throughout the year. Turn _ excellent direct sellers into trainable talents with fixed basic salary.

4. Start the selection of outstanding employees for 20 years, and formulate selection criteria, methods and incentives.

5, combined with the monthly assessment and quarterly assessment results, set about the echelon personnel construction of each department, requiring each department to choose their own echelon candidates. And regard this work as the key work of human resource management in the future.

3. Annual Work Summary of Administration and Personnel Department

Time flies, _ year is about to pass, looking back on the past year, I can't help feeling a lot, time flies, and I have to cross the threshold of another year in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.

The administration and personnel department is one of the key departments of the company, and the requirements for internal management level should be constantly improved. The external departments should deal with various inspections by tax, industry and commerce, drug administration and social security authorities. Although there are few personnel in the administration and personnel department, they have worked very hard this year and made every effort to successfully complete all the work. After a year of tempering and baptism, the comprehensive ability of the administrative personnel department has taken a step forward compared with _ _ _.

Looking back on this year, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely follows the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work of _ is summarized as follows.

The work of the administrative personnel department in 20XX can be divided into the following three aspects:

I. Personnel management

1. According to the actual needs of the department staff, a group of employees are reasonably recruited and assigned to various positions.

2. Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees, and fill in all incomplete information.

3. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters.

4. Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.

Second, the administrative work

1. Handle the licenses of each store and conduct annual review as scheduled.

2. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother.

3. Contact newspapers, TV stations and other media to do a good job in publicity.

4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.

Third, the management and operation of the company.

1, in line with the development of the market and according to the requirements of the company, formulate corresponding management systems. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.

2. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year.

3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.

4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility.

As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally.

The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges. In _ _ _ _, the administrative personnel department will work in the following aspects:

First, improve the company system and realize standardized management.

Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 2008 will be centered on this.

Second, strengthen training and improve the training mechanism.

The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual.

Third, assist the department's work and strengthen team suggestions.

Continue to cooperate with stores and departments to help deal with various emergencies. 2008 is a year of people's expansion and growth, and having a United and innovative team is the guarantee of people's development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department.

In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.

4. Annual work summary of the Administration and Personnel Department.

Under the trinity effective management mode that government support is the guarantee, enterprise operation is the soul, and employee autonomy is the development direction, the administration and personnel department earnestly implements the six-character working policy of "active, meticulous and harmonious" and makes continuous breakthroughs in its work. The work is summarized as follows:

I. Administration and personnel work

(1) Establish and improve the company's various systems, re-formulate the draft performance appraisal system, the draft comprehensive service responsibility area management, the property management plan, and the customer complaint management system, and modify the attendance management regulations, the front desk daily service regulations, the vehicle management system, and the customer purchase fee plan, laying a foundation for the company's scientific and standardized management.

(II) Comprehensive introduction of performance appraisal system The company has introduced a new performance appraisal system to comprehensively assess employees in terms of job responsibilities, work completion, labor discipline and comprehensive service responsibility areas. Through the assessment, the work efficiency and level will be further improved, and the enthusiasm of employees will be mobilized.

(III) Re-adjustment of company departments According to the continuous development of property management companies, departments have been re-divided, from the original three parts to six departments, and asset operation department, environmental management department and operation management department have been added. After re-adjustment, the division of labor is more clear, the work is more professional and meticulous, and it is more in line with the development of property companies.

(4) Adjust the salary level of employees. In the last year of work, the company adjusted the overall salary and personnel positions according to the market salary level, with the aim of promoting the enthusiasm of employees to meet the development needs of property management companies.

Second, the warehouse work

The main job of the warehouse is to take stock of the warehouse every month. Among them, 2 were counted on a large scale. At the beginning of the year, the inventory of engineering projects was carried out with outsourcing companies, which strengthened the management of outsourcing warehouses; In the middle of the year, five warehouses were intensively inspected, similar items were merged, unusable items were summarized and suggestions were put forward, and the dispersion of warehouses was reorganized. After the inventory in the warehouse, the waste materials are disposed in time, which reduces the hidden dangers of the warehouse and realizes the scientific and standardized management of the warehouse.

Third, bathroom work.

The main tasks of the bathroom are: first, to improve the bathroom management system, the bathroom safety system and the bathroom emergency plan system, organize the bathroom management personnel to carry out systematic training and drills, improve the management level of the bathroom, and lay the foundation for realizing the annual management index of the bathroom. Secondly, the bathroom solar energy equipment was replaced at the end of last year, and the equipment was still unstable during operation. Therefore, we should strengthen the daily inspection of solar energy in the bathroom, investigate and deal with problems in time, ensure the normal operation of the bathroom, and strive to achieve business indicators. Third, strengthen the cost control of bathroom, daily query records of hydropower resources and statistics of bathing times, and provide accurate basis for bathroom cost accounting.

Fourth, the front desk work

(a) improve the "front desk daily service regulations" to make the front desk work more standardized and institutionalized.

(2) According to the requirements of the business responsibility book formulated at the beginning of the year, the customer complaint management system was issued. Through the introduction of this complaint system, the work efficiency of the front desk is improved and the workflow is simplified. The establishment of the complaint system has solved many practical problems in occupancy, which has been recognized by the majority of households and greatly improved customer satisfaction.

(3) In order to facilitate customers' recharging, it is planned to implement customers' self-recharging of electric cards, so as to facilitate timely recharging and avoid the inconvenience caused by power failure.

Verb (abbreviation of verb) comprehensive service responsibility area

The draft Measures for the Administration of Comprehensive Service Responsibility Area was promulgated and implemented on _ _ _ _ _. The members of the supervision room of the comprehensive service responsibility area inspect the environmental sanitation of the responsibility area every day, hold a regular meeting every week, summarize and solve the inspection situation this week in time, and evaluate and score the responsibility area twice a month. Through the management of the comprehensive service responsibility area, the dead corners such as engineering, maintenance and sanitation in the park are found and dealt with in time, which makes the park look brand-new and the overall environment greatly improved. Up to now, the scores of supervision and assessment in the comprehensive service responsibility area are all above 85%.

Other work of intransitive verbs

On June 15, Comrade _ _, Secretary of the Municipal Party Committee, inspected and received the Youth Apartment. Comrade _ _ approved the overall environment of the youth apartment and the summarized concept of managing assets and properties, which is inseparable from strengthening the daily work of the comprehensive service responsibility area at ordinary times. 20__ Work Plan 20__ Work Plan According to the work arrangement of the department in the previous year, combined with the current actual situation and future development trend of the property company, the administrative personnel department plans to carry out the work in the next year from the following aspects to ensure the smooth implementation of the annual plan.

5. Annual work summary of the Administration and Personnel Department.

In the past year, I made great progress in my work because of my efforts.

I. Personal behavior

When I first entered the company, as a new employee, I didn't know much about the college. In order to adapt to the new working environment, I accepted every job here, every colleague and every system of the college with a zero mentality. In order to know the situation of the college as soon as possible, I collected a lot of information from the college for study, and asked my colleagues for advice in time when I met something I didn't understand or knew. In this way, I mastered the situation of the college in the shortest time and laid the foundation for my senior high school entrance examination. Because of my hard work and outstanding performance, I was promoted to the trainee manager of the administrative personnel department in September.

During my tenure as the manager of the administrative personnel department, I worked hard, adhered to principles and did every job well. Honesty and principle are also the professional qualities that human resources work must possess. The administrative personnel department itself is a balanced lever to adjust the interests of enterprises and employees, and integrity ensures fairness and justice. For example, adhere to the assessment system when doing employee attendance assessment, and do not relax the conditions for anyone's personal reasons; Strictly abide by the college system in organizing meetings and participating in training, and take it as a benchmark. When the employee's behavior does not meet the requirements of the system, strictly implement the behavior stipulated in the system and punish its illegal behavior.

Second, management thought.

I appreciate Wang Shi's words in the "Global Connect" advertisement: "Everyone is a mountain, and the most difficult mountain to climb in the world is actually himself. Work hard, even if you take a small step forward, there will be new heights. " According to my understanding, different heights have different horizons and different angles of thinking. We should think from the perspective of leaders and colleges and master the overall concept. Only in this way can the programs and suggestions we provide be comprehensive and valuable; Only in this way can we take our work as our own business, put the interests of the school and students first, and truly share the worries and solve problems for the leaders and contribute our meager strength to the growth of students.

Third, actively organize employee activities and employee training.

Staff activity is an effective regulator to relax the tense working state, and it is also a way to increase team cohesion. Staff training is an effective method to improve staff quality, unify understanding, thoughts and actions. Therefore, in the last six months of my work, I organized employee activities and training for many times, such as organizing employee basketball games, skipping competitions, execution training, skills training and other projects, which were recognized by employees.

Iv. administrative services

Administrative work is a service work. It is our unshirkable responsibility to provide good services for all departments, cooperate with the work of all departments, establish the warmth of home for each employee and make each employee feel a sense of belonging. To this end, we first start with beautifying the office environment, conduct weekly hygiene appraisal and publish it, praise the good hygiene and criticize the poor hygiene, so that every employee can realize that the office is our home. Giving birthdays to employees is also a part of establishing corporate culture, so that employees can feel the care of their loved ones and the warmth of their families.

Fifth, rewards and punishments.

Rewards and punishments are also effective ways to motivate employees. Giving spiritual and material rewards to employees who have made remarkable progress and made outstanding contributions is recognition of employees' achievements and an effective way to motivate other employees. To this end, we have awarded 20 years of progress awards, contribution awards and outstanding employees to encourage truly outstanding employees and set an example for other employees. Of course, it is also essential to give corresponding punishment to employees who violate the regulations of the college and fail to complete the work in time and produce results. Of course, punishment is not an end. We should not only let employees realize their mistakes, but also encourage them to work hard and submit a satisfactory answer sheet for each job.