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How do you think we should evaluate the Star Music Office?
After studying the basic adult class, I feel that if I just want to learn to play two songs step by step as an amateur interest, this teaching mode and cost performance can still be considered. It is unrealistic for me to learn piano and music-related knowledge systematically and reach a certain level of introduction, because a solid fingering foundation, understanding of details, solfeggio and so on are not handled by this extensive model, and more professional teaching is needed to guide more experiences, more treatments and more corrections. This teaching feeling is limited to self-entertainment, in the "living room". It is not easy to get it. It is ridiculous to say that you can play the piano if you learn it, just like saying that you can build an airplane if you can fly, and that you can write a computer program if you learn to type. The staff and teachers of the music shops I have contacted all work harder to sell lessons than to teach them. A kind teacher may remind you to pay attention to the supplements outside the course (but after all, it is not in place, so I am embarrassed to say that it is right), and there are too many people, and the teacher can't correct you carefully. There is a big problem with the piano pitch in the piano shop, and there are not many pianos. Sometimes two pianos will be put together to interfere with each other and can't practice together, which leads to the inability to use the actually available piano during the peak period. The feel of the electronic piano in the shop is far from that of the piano. Many students who have been bought by Amway for a long time are now worried about how to drop out of school and change classes. Recently, our self-organized rights protection group just received the first refund (Oumeihui Store in Zhongguancun, Haidian, Beijing). Briefly talk about the process and let you see how disgusting the store is. He had a bad attitude, and he couldn't understand what he said, so he refused to drop out of class. On the one hand, there are reasons why the company's withdrawal steps are particularly cumbersome, and on the other hand, there are reasons why the store manager is insincere, inaction and shirking responsibility. A student has refunded his money for five months and it hasn't arrived yet. Later, he went to defend his rights and said that the system was disconnected. You know, instead of sitting at home waiting for five months, he often pushes the schedule. The store manager always says wait and wait. If it is not the collective pressure of safeguarding rights, I don't know what the result will be. This is just an example. There are too many bad things. However, the regional manager has a much better attitude and speaks honestly. If there are operational difficulties, I will explain them to you. The fee for withdrawing from class is unreasonable. The company's customer service said that the handling fee may be available, but each store set it by itself (showing how irregular it is, now the company may realize the problem and unify it). We are the first students. At that time, there was no contract to sell classes, and there was no handling fee (this year's regulations). Later, I asked why the handling fee was charged. The reasons are the tax point for buying classes, sales commission, teachers' class fees and so on. But none of these aspects can stand scrutiny (if the contract states that there is no dispute, if the sales class is not stated, it is the overlord clause). First, the merchant did not take the initiative to provide invoices and was suspected of tax evasion. Secondly, the resigned employees revealed that the sales commission was three points (they said it was six points, and the store manager said that they and the manager above did not accept the commission. I didn't say who else got the commission. The teacher's class fee is the company's operating expenses. We don't charge by class. All classes can be repeated, so there is no reason to share the company's operating costs. This is like saying that there are flies in my dish, and I have to pay the chef's cooking fee before I can return it. Finally, under the pressure of safeguarding rights, the store agreed to reduce the handling fee from 20% to 12%. (Those who didn't attend a class can get a full refund. Didn't those who didn't have a class have no tax and no sales commission? It can be seen how insincere the merchants are. It is unreasonable to drop out of class. For the class that has been finished, the store requires that the deduction be made according to the current average price of the course * the number of classes that have been finished, instead of refunding the money according to the preferential price ratio of the class at that time, so that the students who are about to finish the class will have to pay back the money. This algorithm is very standard. Why not ask for a refund according to the current average price of the course * the number of classes you haven't attended?
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