What if the edamame new car app can't find the car purchase information?

Confirm whether the account is correct, check the network, confirm whether WeChat is bound, and contact customer service.

1. Confirm whether the login account is correct: First, confirm that you are using the correct login account and have successfully logged in.

2. Check the network connection: If the network connection is unstable, the data cannot be loaded normally. You can try to reconnect to the network or change the network environment and try again.

3. Confirm whether the WeChat account is bound: In the new edamame app, you can use WeChat to log in. If the WeChat account is not bound with a new edamame car app, you can't find the car purchase information. You can try to bind the new edamame car app on WeChat and try again.

4. Contact customer service: If the above methods can't solve the problem, you can contact the customer service of the new edamame car app. You can contact customer service through the help center in the app or the contact information in official website to explain the problem and seek solutions.