What are the requirements for being a documentary clerk?

In addition to what general clerks should possess, there are also 1. good memory; 2. being able to count. . Generally, the word "order" in "documentary" means order. Then follow. means tracking. Then a day's work of follow-up is probably to track the orders to be shipped that day to ensure they are on time. If you ship the goods on the same day, where should you track the order you have? Of course it is in the workshop, or you can find another supplier... If the goods cannot be shipped due to some problems, then you have to Call the customer as soon as possible and explain the reason why the goods cannot be shipped. If it is a problem in the factory floor and the shipment needs to be delayed for a few days, then you have to ask the customer to grant a few days of grace. When this batch If the goods can be shipped today, then you have to ask the customer to pay for the goods first to ensure that the money is shipped. You also need to help the customer find a logistics company closer to them to ensure that it is convenient for them to pick up the goods, so that they have an order. It will also be distributed to you. The next step is your after-sales service. If a good company does not have a good group of after-sales service team members, then no matter how good the products your company makes, no one will buy your products.