Nine questions frequently asked by nurses when interviewing examiners, with reference answers.

Recently, many friends are busy with hospital exams. Of course, last year's nurse qualification certificate has almost come down, and many friends are looking for jobs. I met all kinds of interview questions during the interview and couldn't answer them. Especially some open questions. Here are some excellent answers to nursing interviews for your reference and hope to be useful to you.

1. If there is a conflict with the patient in the hospital, how should I solve it? Note: You did the right thing, but the patient ignored your explanation and asked you to apologize. )

First of all, obey the patient's meaning and apologize. This is not a sign of submission to humiliation, but our industry puts the safety and health of patients first. People who come to the hospital for medical treatment are not happy, but have a feeling of fear and depression. We should understand, because our optimistic and positive attitude can also influence them! When their mood is stable, we can calm down and talk to them and answer their questions patiently. We should use our professional advice to solve the contradiction between us. If we can't solve them, maybe they still can't stand your explanation. We can ask the head nurse or the leader for help and solutions!

2. What are the professional qualities of nurses?

First, psychological quality

Nurses are the main body of clinical nursing work. To provide the best nursing service, we must strengthen our self-cultivation and have a good mental outlook and healthy psychological quality. Positive, optimistic and confident attitude towards life; Emotional stability, not discouraged when encountering setbacks, not proud of achievements; Be fearless in times of crisis, and be able to deal with it calmly in a difficult and complicated environment; Broad-minded, able to learn from colleagues' new methods and technologies, listen to different opinions, learn from others' strengths, make up for their own shortcomings, and exchange experiences with each other at work.

B, professional and technical quality

(1) has solid professional theoretical knowledge, grasps the symptoms, signs and nursing points of various common diseases, and makes timely and accurate nursing plans. Master the knowledge of nursing psychology and nursing ethics, understand the latest nursing theory and information, and actively carry out and participate in nursing research. (2) Skilled nursing skills. Skilled nursing operation technology is the basic condition of an excellent nurse. In addition to the general internal medicine nursing skills, we should also master the specialized nursing skills of this position, so as to complete all nursing work steadily, quickly, accurately and well. Excellent nursing technology can not only greatly alleviate the patient's pain, but also enhance her self-confidence and give people beautiful enjoyment. (3) Master the use of first aid technology and equipment, be familiar with the application of first aid drugs, and skillfully cooperate with doctors to complete the rescue of emergency or critically ill patients. (4) Have a high sense of responsibility, strictly observe the patient's condition changes, strictly implement the operating procedures, conscientiously do a good job in checking the system, always remember that medical safety comes first, and put an end to medical errors and accidents. (5) Have keen observation and be good at capturing useful information; Rich in imagination and brave in technological innovation. Have strong language expression ability, master communication skills, and be able to flexibly use language for psychological care according to the specific situation of patients.

C, professional ethics quality

The nurse is angels in white, saving lives is her bounden duty, and she should have good professional ethics. Nurses and patients are two individuals with equal status, but the social division of labor is different. We should create a clean, comfortable, safe and orderly diagnosis and treatment environment for patients like friends and relatives, receive patients warmly in time, listen to their complaints with sympathy and compassion, try our best to meet their reasonable requirements and provide humanized medical services.

D, physical fitness

Nursing is a special occupation, which combines manual labor with mental labor, serves people and is related to people's lives. A little carelessness in the work will ruin a life, so the spirit is highly concentrated at work, so nurses are required to have a healthy body and abundant energy to ensure the smooth progress of the work.

E, cultural instrument quality

Nurses should not only have rich medical knowledge and skilled nursing professional knowledge, but also strengthen their own cultural accomplishment, have an enterprising thirst for knowledge, actively participate in continuing education, expand their knowledge and keep up with the pace of medical development; Learn more about linguistics, philosophy, social relations, humanities and medicine to enrich your knowledge; Learn etiquette knowledge, make your words and deeds, dress more appropriately and have more temperament, enhance your image, enhance your self-confidence and public belief, and cope with various challenges.

Health education volunteer propagandist

Because of the particularity of nursing work, nurses should not only know medical knowledge, but also have close contact with patients. Nurses should make use of this favorable condition to publicize and educate patients and their families about health knowledge, and give guidance on diet, daily life and medication for some common chronic diseases, such as diabetes, hypertension and cardiovascular and cerebrovascular diseases. According to the local actual situation, do a good job in the propaganda of infectious disease prevention and control.

With the rapid development of medicine, new requirements are constantly put forward for the theory and technology of nursing work, and the requirements for nurses, the main executors of nursing work, are also constantly improving. In order to meet the requirements of nursing work under the new medical model, contemporary nurses should keep forging ahead and improve their self-cultivation in order to be invincible in the competition.

After the operation, the nurse found that there were only six pieces of gauze left, and she remembered that it was obviously seven pieces. The doctor said I was the director or you were the director. what do you think?

Reference answer: First of all, it should be affirmed that the nurse's serious and responsible attitude is correct. If a piece of gauze is really forgotten in the patient, the consequences are unimaginable. The attitude of being responsible for patients is the basic medical ethics that doctors should have. For the doctor, it is necessary to verify the correctness of what the nurse said with the attitude of thinking for the patient under uncertain circumstances. The relationship between doctors and nurses is equivalent to the relationship between leaders and subordinates, which implies that as leaders, we should carefully analyze the suggestions made by subordinates and adopt correct suggestions, while as subordinates, we should calmly treat the different opinions of leaders and analyze them correctly. Obey the leadership on non-principled issues, and reflect major principled issues to superiors. If your correct opinion is not adopted, you won't work passively.

When you were on duty, you already had a lot of affairs in your hand, and the head nurse gave you an important thing. What would you do?

As a nurse, it is inevitable to encounter such a situation, which requires us to do our best to overcome the difficulties and complete the task on time and with good quality.

(1), I believe this is the negligence of the head nurse, or too few people gave it to me. Treat it correctly and don't complain. If there is no conflict between several working hours, I will handle it according to the principle of which is more important.

(2), if possible, when dealing with new tasks, first adjust the affairs at hand, and see if you can squeeze out time to finish, if overtime can be solved, add overtime.

(3) If it really doesn't work, explain the situation to the leader, and colleagues will assist or undertake other tasks. If I do the most suitable thing, please ask the head nurse to coordinate and hand over my affairs to others.

Doctors often hide their illness from patients. what do you think?

Viewpoint one. From a psychological point of view, most patients will fall into despair after learning that they are terminally ill, and even refuse to continue receiving treatment. Therefore, it is beneficial to cooperate with the treatment and conceal the patient's illness properly. However, if the patient already knows and insists on asking about this matter, the doctor should respect the patient's right to know, tell him the illness gently, and give more guidance to help him tide over the psychological difficulties.

Viewpoint 2: First of all, I don't think doctors should hide their illness from patients. The reason is simple, because doctors can't hide their illness based on medical ethics. In addition, if you don't tell the patient about your illness, how can you get the patient's cooperation? The key lies in when and how the doctor tells the patient. At Harvard, I once met an example: a patient had cancer, and the doctor thought for a long time and decided to tell the patient the sad news slowly. Therefore, doctors encourage patients and introduce the progress of treatment to him every day, and the disease develops from simple to in-depth Gradually, the patient had a real understanding of his illness, accepted the fact calmly, and finally passed away peacefully. Doctors have also done a lot of meticulous work for patients' families and obtained their cooperation.

6. Engels said: "From some small things, we can see a person's good quality." Please talk about your experience according to the characteristics of nurses' work.

For nurses, small things are really important, and everything should start with small things. No matter big or small, it is related to the overall situation. This is especially true for a person who has just started working. I think this sentence can also be derived as: "some small things can show a person's bad qualities." Quality is an abstract noun and a comprehensive conclusion drawn from countless small things. It makes sense to see the big from the small. I believe everyone is a talent. The key is to use the right place.

7. The wise man said that if a person wants to be happy, he should regard himself as others, others as himself, others as others and himself. How do you understand it?

A: To think of yourself as someone else and others as yourself is empathy. When encountering misunderstandings and contradictions, you should put yourself in others' shoes. Only in this way can hostility be turned into friendship, and you can feel the same when others encounter difficulties or success. This is the person who cares about others, and others will care about you. Treating yourself and others as others is the courage to take responsibility. Never shirk your responsibility to others, never be jealous of others' advantages over yourself, and never take what belongs to others for yourself. In short, people who get happiness know how to choose. The wise man told us such an open-minded and healthy attitude towards life. Zhang Yunhe, Shen Congwen's wife, has a very good saying, which is the three secrets of happiness, similar to this. Don't punish yourself for other people's mistakes, don't punish others for your own mistakes, and don't punish yourself for your own mistakes.

8. You are very professional, and your leader is not familiar with technical operation. He often makes you do this and that, leaving you at a loss. What would you do?

A: The first person has his own strengths, and the leader is not familiar with technical operation, but the leadership organization and coordination ability is really better than mine. It is not surprising that this phenomenon exists in practical work, and it should be acknowledged and accepted;

Second, because the leader is the decision-making and organizer, I am the executor and the person who completes my specific tasks, I generally try my best to adapt to the work plan and tasks assigned by the leader;

Third, if the work plans and tasks issued by the leaders violate the technical operation rules, blind implementation may cause losses or accidents, and we must persuade the leaders to change or refuse to implement them;

Fourth, we should communicate with leaders frequently, discuss relevant technical knowledge and technical operating rules with him/her, make him/her familiar with relevant technical knowledge and technical operating rules, and put forward more constructive suggestions for his/her reference before arranging and allocating each work plan.

9. Suppose you work in a unit with outstanding achievements and are affirmed by the leader. But at the same time, you find that your colleagues are increasingly isolating you. What do you think of this problem? what are you going to do？

Answer: (1) The achievement is outstanding, and the leader affirmed that the time is good and will work harder in the future;

(2) Review whether your enthusiasm for work is greater than your enthusiasm for communication among colleagues, and strengthen communication among colleagues. * * * The same hobby;

(3) Not doing other people's work at work will hurt others' self-esteem;

(4) Don't stir up trouble in front of leaders;

(5) being helpful;

(6) Personal contact with leaders should not be excessive, resulting in an image of flattery.