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About employee work plan
The footsteps of time are silent and pass by inadvertently. It's time to calm down and write the employee's work plan The following is the employee personal work plan template I have carefully arranged for you, hoping to help you.
Regarding the employee work plan (1) as a bank teller, I always keep in mind that as a member of the bank, I can't add chaos to the bank. I should take a long-term view and do my own classification work well. Now let me briefly talk about my work plan for April.
First of all, in terms of services.
Actively communicate with customers. I work offline. Many customers are old people, and many businesses are unfamiliar. In order to ensure their personal and property safety, they will be reminded to pay attention to their confidence and safety when serving them to avoid the same problems.
Many elderly people will slow down their work efficiency because of blindness and deafness in the process of handling business. I will abandon my impetuous mood, and I will finish my work patiently. Even if I spend half an hour, I will try my best to do my task well. Maybe I haven't done enough in my ability, but I still clearly understand that there must be no problem with the service. I always respect customers. After all, I think customers need to do something urgent when they come to the bank, and they can't delay it. They should work hard and help them finish it in time. Even if you encounter obstacles, you should do your own thing in time.
In terms of service, my basic requirements will be: treat people with a smile, do things seriously, don't cheat customers, be honest and sincere, work sincerely, and complete them sincerely. This is the direction of future work. The work in March has passed, and I didn't do enough in March. I will definitely work hard in April.
Second, the work.
Arrive at work half an hour early every day, improve work efficiency in time, strengthen work tasks, ensure that you are on the job at work, take less leave, work more, work hard and study hard, and don't bury yourself in your post, as long as we finish the task in time every day. I will actively analyze and study under the guidance of the leader, not forgetting the basic tasks and improving my learning ability. In some places, I haven't done enough. I will do any work with my heart. I won't be late every day, and it is my duty to finish the basic tasks in time. Improve your work with your own efforts every day. Work harder and study more in your study. After all, I haven't been in the bank for a long time and I lack a lot to learn. That is to learn from others on my own initiative.
Third, mentality.
Adjust your previous mentality. I used to be inactive and not serious, and I often hesitated about my work. After all, after entering the bank, I worry about whether I did something wrong every day. So many things are hesitant and have a bad working attitude. In order to change the future, I will solve it in time. If I can't solve it by myself, I will ask the lobby manager in time and finish it on time. I won't make my own decisions, and I don't have to worry about what I have done. Do well every day with the most serious attitude.
About employee work plan (Part II) 1. Establish a legal and innovative human resource management system.
Today's information is open, the market is open, and the competition for talents is also open. In the era of information openness and talent competition, whoever has legal, open and innovative human resource management concepts and management systems will have core competitiveness. 20__ years is a crucial year for the business development of industrial companies. At this stage, enterprises will promote the reform of human resource management system.
First, sort out the relevant contents in the current human resource management system of industrial companies according to the Labor Contract Law;
Second, investigate and analyze the human resource management system of Langfang's same industry, sort out the company system in combination with the problems encountered in the implementation of the current system of industrial companies, and establish simple workflow and easy-to-implement policies and measures;
3. Forecast the consumption level of Langfang in the past few years, investigate the salary level of key positions in the same industry, the frequency and range of salary changes, the amount of year-end bonus and the cash growth mode, and combine the stage characteristics and development planning of industrial companies to create an open, legal and innovative salary and bonus management method;
Second, establish employee recruitment channels.
In 20__ years, the personnel of all departments of the industry and affiliated companies were basically in place. In _ _ _, the company focused on recruiting professional and technical personnel. Due to the small number of professional and technical personnel in Langfang market, the quality is not high and the mobility is not strong, it is necessary to investigate and open up recruitment channels with high information update rate, many professional and technical personnel, low cost and full functions. Specific measures are as follows:
First, analyze the gains and losses in the recruitment process in _ _, and share the recruitment experience with brother companies;
Second, analyze the recruitment channels being used, develop functions that can be used but cannot be used, and give full play to the unique advantages of each recruitment channel;
Third, according to the development plan of the industrial company in recent years, determine the personnel demand in the next few years, choose the professional recruitment website suitable for the industrial company for research and development according to the professional characteristics of the employees who need it, and communicate with the brother companies at the same time to enjoy the recruitment channels and improve the utilization rate of the recruitment channels;
Fourthly, predict the personnel demand of the industrial doors and windows and decoration project department, investigate the recruitment channels, recruitment results, recruitment fees and other factors where the project is located, and sort out the recruitment channels according to the characteristics of the project, so as to make the recruitment work low-cost and high-efficiency.
Third, legal employment.
In the new year, we will realize the full employment system and full labor contract system, standardize the employment system, protect the interests of both enterprises and employees, gradually increase safety incentives, establish a sound welfare system, and effectively relieve employees from worries about insurance, health, food, clothing, housing and transportation.
Fourth, combined with corporate strategic planning training
In _ _ _, industrial companies entered a stage of rapid development, and competition intensified. The company needs employees who are agile and have strong technical ability, and needs a leadership team that can cultivate such talents. This year's targeted training: the focus is on the management concept and skills training of managers. At the same time, a variety of training methods are adopted, such as studying abroad, studying through management CDs, reading activities, internet learning, teaching by external lecturers, and hiring group lecturers to teach. The training of ordinary employees, combined with the employee career development files established by the human resources department, focuses on the skills training of professional and technical personnel through the group training of lecturers, while ordinary employees focus on the training of execution, corporate culture and professional quality.
Fifth, establish a continuous incentive management system.
Management needs to be constantly improved, and talents need to be constantly motivated. Only by continuous encouragement can we constantly mobilize the enthusiasm and creativity of employees and make the enterprise full of vitality and passion. From the employee level, with the continuous improvement of the quality and level of employees, the needs of employees are also constantly improving, and the supporting incentive level needs to be improved accordingly. From the enterprise level, the focus of continuous incentive will be tilted to key departments and key employees.
Regarding the employee work plan (Part III), the conditions for employees to recuperate in the company are hereby announced as follows:
There are three kinds of employee recuperation: health recuperation, rehabilitation recuperation and reward recuperation.
1, health and rest conditions
Employees who meet the following conditions can sign up for health recuperation.
(1) Field workers, senior technicians and national experts with outstanding contributions who have worked for more than ten years.
(2) The second-line field teams with working experience of more than fifteen years are intermediate workers, deputy senior and intermediate professional technicians, and are hiring senior technicians.
(3) Other employees have worked for twenty years.
2. Conditions for rehabilitation and recuperation
The quality and environmental protection department shall provide a list of occupational disease personnel every year for those who are engaged in special posts that meet the requirements of the state and suffer from occupational diseases, and may arrange for them to go to designated nursing homes for rehabilitation and recuperation.
3. Conditions for encouraging recuperation
Advanced individuals who have won the title of pacesetter and model worker at or above the company level will be arranged by the company's trade union to recuperate once (according to the conditions of health recuperation) with the consent of the company's research, and their recuperation will not affect their enjoyment of health recuperation; Other advanced figures, each unit according to the specific situation to arrange their own rest.
In order to do a good job in employees' health recuperation, satisfy the wishes of employees as much as possible, and embody the principle of openness and fairness in recuperation, the following provisions are made for the company's recuperation conditions:
1, front-line workers have worked for more than 15 years, and have no recuperation record within three years.
2, engineers and above professional and technical positions, working for ten years, and no rest record within four years.
3. Persons who have made outstanding contributions to production and operation and have no record of recuperation within three years.
4, the backbone of the production and construction, won the title of star employee and more than ten years of service, no rest record within three years.
5. The quality and environmental protection department shall provide a list of occupational disease personnel who are engaged in special types of work and suffer from occupational diseases and can arrange rehabilitation.
Precautions:
1. If department-level cadres occupy the rest index, the company will no longer arrange opportunities for department-level cadres to go out collectively.
2. Anyone can only enjoy the opportunity of public travel once a year.
3. The convalescent personnel must obey the general arrangement of the company's recuperation.
About Employee Work Plan (IV) I. Analysis of Decoration Company
According to the customer information of Nanjing decoration industry, decoration companies are divided into three types: high, medium and low, with Kohler bathroom as the stepping stone, focusing on developing medium and high-grade decoration companies!
Second, prepare information and business cards.
On the basis of a preliminary understanding of the target company, visit and find the key person in charge, such as the manager of the materials department, to discuss the possibility of cooperation! For decoration companies that can't cooperate, the focus is on designers!
1. Visit the list of existing designers by phone, SMS, QQ, Fetion and WeChat to determine the designers who are interested in cooperating with Kohler!
2. Differentiate the designers: personality, hobbies, design, ability to take orders, etc. Screen competent designers, and then contact them according to different characteristics to establish cooperative relations as soon as possible!
3. Introduce the designs they know and are familiar with through the sales staff of other categories of building materials.
4. Classification designers: (1) pay attention to rebates; (2) Pay attention to the design effect; (3) Give consideration to both!
5. In the process of cooperation, communicate with designers in depth and report customer information in time to avoid hurting the enthusiasm of designers for pushing orders for some subjective reasons.
6. Optimize the single-point settlement mechanism, shorten the rebate application time, settle the rebate in place quickly and timely, and ensure that designers who pay attention to rebate will focus on recommending our products in the future.
7. For designers who pay attention to design effect, they should pay attention to the culture, design concept and style of our products in the process of door-to-door visit and later communication, and ensure that they give priority to us when recommending products!
8. In view of the current situation that the community understands the delivery of Nanjing Community, try to contact moderators for key high-end communities, and strive to organize group purchases by taking gifts to visit.
9. It is very important to communicate well with various storefronts and find the middle and high-end residential areas and corresponding leaders in retail (after serving the first few owners well, it is very helpful to develop group buying activities in the later period of this residential area).
10, the decoration company has its own community development team, which can learn about the decoration while running home decoration.
1 1, calculated according to the contracted output value of home improvement, and each order is calculated according to the nature of half package, ranging from 50,000 to 50,000. The design department will sign the 146 bill all year round and 12 bill every month.
12. According to the current signing rate of 14 and the signing rate of the design department of 5%, the marketing department has 1006 prospective customers to complete the consultation all year round, and 84 prospective customers complete the consultation every month; If the design department can strengthen personnel quality education, strengthen training and improve the signing level of designers, the signing rate will increase to 29% next year, and the marketing department will reach 503 prospective customers throughout the year and 42 prospective customers every month; If the rate of effective consulting prospective customers is 83% and 3%, and the signing rate is 29%, the marketing department should reach 604 customers throughout the year, with 565,438+0 customers per month.
13, the annual output value of the company is12210.37 million yuan based on the operating rate of 65.5% and the output value of home improvement in 800 yuan. If the design department cooperates with the marketing department, the operating rate will increase to 85%, and the annual output value of the company's home decoration is 94 1 20,000 yuan, and the net output value is 800,000 yuan.
Third, the human resources arrangement of the marketing department.
According to the company's plan, each salesman should complete six effective prospective customers every month, and the marketing staff will arrange seven people to accomplish the goal next year. According to industry analysis, the turnover of sales staff in Changde's decoration industry is relatively large, and there are fewer professional sales staff in the industry. In order to successfully complete the company's work objectives in the coming year, the marketing department of the company will establish a human resource reserve mechanism next year to ensure 7 stable salesmen every month, and the marketing department will reserve 3 directional salesmen as a backup to supplement at any time.
IV. Work Plan
1. Establish a sales team that is familiar with business and relatively stable.
Talent is the most valuable resource of an enterprise, and all sales achievements come from having an excellent sales team. Establishing a united and cooperative sales team is the foundation of an enterprise. It is an important task to build a harmonious wolf team in next year's work.
2. Improve the sales system and establish a clear and systematic business management method.
Business people leave the construction site and see customers in a state of laissez-faire. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership.
3. Cultivate business personnel to find problems, sum up problems, and constantly improve their habits.
The purpose of training business personnel to find and summarize problems is to improve the comprehensive quality of business personnel, find and summarize problems in their work, and put forward their own views and suggestions. Make the salesman's business ability to a new level.
4. Strive to cultivate the ability of coordination and communication between business personnel and designers, assist the salesman to master the skills of measuring houses within fifteen days, master the cad graphic design scheme within three months, and be able to communicate with the on-site owners in the real estate. The salesman's study plan is completed in his spare time.
5. Give full play to the potential of salespeople and emphasize process control and final effect in their work.
Five, the target distribution (distribution according to the output value of home improvement)
1, the target of telephone sales next year is 2 million yuan, which is the customers received by telephone sales and salesmen in the marketing department.
2. The on-site marketing target of the project next year is 6.5438+500,000 yuan, and the customers received by the project director of the engineering department at the construction site.
3. The target of terminal sales next year is 2.5 million yuan. The customers received by the salesmen in the marketing department are all staying in the real estate and engaging in activities in the real estate, including those received by family associations, real estate developers and material suppliers.
The goal of online sales next year is 500 thousand yuan, and all employees use e-commerce to market their customers.
5. The target of repeat customers next year is 6.5438+0.5 million yuan, which is the door-to-door customer received by the customer service department.
Measures for the administration of the realization of intransitive verb goals
1. According to the schematic diagram of _ _ _ _ real estate distribution, the specific location of each building, the development of real estate, and the delivery details; Divide the _ _ market into three areas, and divide the sales staff into three groups, with two people in charge of each area. Next year's target transformation plan will be implemented in every region, every building, every group and everyone according to the annual time distribution.
2. The marketing department shall establish the property file, property dynamic table, delivery record table, salesman tracking schedule table and owner's house dynamic table. Every building produces performance evaluation analysis, and the marketing department should know the property of the building in time.
3. The salesmen in the marketing department keep daily logs, make weekly plans, summarize monthly, review and analyze quarterly markets.
4. The implementation of the specific thinking details and operation methods of the marketing department next year needs the full support of the company leaders, the close cooperation of various departments and the assistance of colleagues. I believe the marketing department has the ability to achieve the goal of next year.
Staff Work Plan (Chapter 5) Work Plan for July
I spent the second half of the busy month in June. Have I made any progress in the past month? I am glad that my progress is greater than my loss. In last month's plan, there were qualitative restrictions and quantitative requirements. Busy working conditions, overall satisfaction and participation rate have all made great progress. It's not the best, but it's obviously improved compared with the previous months, which is my most gratifying place. Although I didn't get a performance score in this month's business exam, compared with previous months, the distance from the center average score is shortening. I will try my best to reach the central average this month and get my due performance score. Last month's plan included 8,500 calls, but fewer than 8,600 were actually completed. In fact, the 9000 points in the marketing forecast plan were not up to standard, only more than 8000 points were scored, mainly because they were not done well in the previous 15 days. Therefore, mentality is crucial. In the new January, we must find a good marketing foundation and continue to implement dual marketing plans, namely, marketing plan 1+n and marketing quota plan. Develop steadily according to your own financial planning. In this month, we will still focus on the following points:
1。 Strictly control the busy working state, which is expected to drop to 5%; (It takes at least 600- 1000 seconds to show busy every day. )
2。 Pay attention to the improvement of one-time settlement rate, consolidate the business foundation, and achieve the right, the right, the whole beauty, and the beauty. Strive to reach about 85%.
3。 Strictly control the number of dissatisfaction and ensure that the satisfaction work is solidly promoted. Lay the foundation for winning the participation rate quality inspection reward points.
4。 Pay attention to marketing, personalized marketing and diversified marketing, and strive to increase the success rate of originality by two percentage points.
5。 Strive to divide the business test performance into the end.
Work plan for August
I had a busy year in July. I am glad that my progress has exceeded my loss in the past month. In last month's plan, there were qualitative restrictions and quantitative requirements. The marketing achievement exceeded my expectation, reaching more than 12200 points, which was about 1000 points higher than my budget. The one-time solution rate reached the lowest peak in history. Busy working conditions have declined in the past July, especially in the second half of the month. Overall satisfaction and participation rate need to continue to improve. August is still a challenging month for me. I set the theme of my work in August as: enhancing value in efficiency. This month, we will focus on improving the one-time settlement rate. I hope to make some progress in this regard. This month, the center has arranged a business exam, so I will try my best not to test the performance score, try my best to reach the average score of the center this month, and try my best to get the performance score I deserve. In last month's plan, 9200 calls were planned, but less than 9 100 calls were actually completed. The planned marketing score of 1 1000 is not up to standard in fact, but the score actually exceeds 1__. In the new January, we must find a good marketing foundation and continue to implement the dual marketing plan, that is, marketing 1+. Develop steadily according to your own financial planning. In this month, we will still focus on the following points:
1。 Strict control shows that the busy working state is expected to drop to 4. 5%; (It takes at least 600- 1000 seconds to show busy every day. )
2。 Strictly implement the explanation of the primary solution rate, pay attention to the improvement of the primary solution rate, lay a solid business foundation, and achieve the goal of being right, right and complete, and beautiful. Strive to reach about 85%. (This is the focus of this month)
3。 Strictly control the number of dissatisfaction and ensure that the satisfaction work is solidly promoted. Lay the foundation for winning the participation rate quality inspection reward points.
4。 Pay attention to marketing, personalized marketing and diversified marketing, and strive to increase the success rate of originality by one percentage point. Continue to implement dual marketing plans, namely, marketing 1+n plan and marketing quota plan.
5。 Strive to divide the business test performance into the end.
6。 This month's marketing case reward points are included in the plan, with a maximum of 5 points capped.
Work plan for September
For the past August, I feel very dissatisfied and out of place. Fate and time always like to play jokes on people. Over the past month, there has been no progress, but more has been done. Last month's plan included not only quantity requirements, but also quality restrictions. The marketing point was cleared to my surprise, and I was forced to be cheated. There is always too much helplessness in this process, and I can't help but feel deeply gratified by my initial rationality and calmness. I know the supervisor is doing me good, so I'm not angry at all. After all, I think he is more worried about us than I am. The marketing in August was really a disaster for me. My plan has been going smoothly, including my marketing target plan, including my points, virtual income and success rate. As a result, I fell half dead from the mountain at once. Although I am not dead, I can hardly breathe, which makes me understand that I am right to stay calm. Reason always triumphs over blindness.
The new performance appraisal method in September is a challenge to the staff of our whole center and a new starting point for me. In the past month, in order to realize my marketing plan, I knew that the busy work mode was only high, so I was not reflected in the past plan and time limit. I have paid too much for the word marketing. The busy work mode has been high, the average call duration has increased significantly, and the traffic volume in a single period has dropped significantly. As a result, I have been leading without giving a statement. Very incomprehensible, incredible. That's stupid. In September, the busy work mode was added to the performance appraisal, so we raised our awareness of high efficiency, reduced the busy work mode and implemented the "Thousand-second Plan"; August is a busy month, and there are many times of satisfaction, so I will try my best to improve in the new January. For the primary solution rate, it is a sub-item with great potential and it is necessary to improve it. If you can't improve yourself, take an hour 1 every day to listen to the tape, which will slow down the speech and improve the one-time solution rate. Crescent marketing, diversified marketing, and strive to increase the success rate of originality by one percentage point. Continue to implement dual marketing plans, namely, marketing 1+n plan and marketing quota plan. This month's marketing case reward points are included in the plan, with a maximum of 5 points capped. Come on in January and give yourself a brand-new look! ! ! ! ! ! !
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