Schedule of property customer service in the second half of the year

Time flies like a wink. What awaits us are new opportunities and challenges. Let's learn to write plans together. What kind of plan is a good plan? The following is a detailed schedule of property personnel for the second half of the year, which I hope will help you.

Schedule of Property Personnel in the Second Half of the Year 1

Looking back on the work in the first half of the year, we encountered many difficulties. In the face of these difficulties, we also show that we are not very predictable about emergencies and pay insufficient attention to details when dealing with specific affairs. In the second half of the year and in the future, the work requirements will be higher and more difficult, which puts new and higher requirements on our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Specifically, it is to achieve "three re-innovations" and "two major improvements" and finally achieve "three aspects of satisfaction". That is, innovate again in concept, work quality and work method; Great improvement in work performance and self-image; Finally, we can satisfy the company leaders, the owners and the employees. In the future work, we will conscientiously sum up experience and lessons, find reasons from ourselves, strengthen the construction of management team and staff team, continuously improve the management level and staff quality, and build the team of property management department into an excellent team with strong comprehensive ability and high management level.

In 20__ _, with the care and support of leaders at all levels and all colleagues in the provincial branch, Zhongzhi Company completed the preparatory work, successfully opened its business, achieved good results in business development, occupied a certain market share, and successfully completed all the task indicators issued by the provincial company. On this basis, the company summed up the work experience of 20__ years, and combined with the actual situation in the region, formulated the following work plan:

First, strengthen business management and build a high-quality and standardized underwriting service system. Underwriting is the source of insurance company's operation, the important basis of risk management and control, and the basic guarantee of insurance company's survival. Therefore, in 20__, the company will pay close attention to operation and management, and improve its risk management and control capabilities.

1. Review underwriting business in time, control underwriting risk by using risk management technology and pricing system, determine underwriting rate and ensure underwriting quality. Conduct a preliminary review of the underwriting business beyond the company's authority, sign opinions and submit them for approval to ensure the strict underwriting of this business.

2. Strengthen the management of information technology departments, improve all kinds of insurance business processing platforms, establish a perfect underwriting basic database through the construction and use of electronic underwriting business processing system, and prepare relevant reports and underwriting analysis. At the same time, do a good job in market research and regularly prepare medium and long-term business plans.

3. Establish and improve the risk assessment system of major subject matter business and special risk business to ensure reasonable risk control, and at the same time implement relevant reinsurance or reinsurance management regulations according to the risk status of the business to ensure the reasonable dispersion of underwriting risks.

4. Strengthen underwriting and underwriting norms, strictly implement the clause rate system, master the operation of the new core business system, conduct comprehensive and systematic training for underwriting and underwriting personnel of China Branch, improve their comprehensive business skills and quality, and provide a good guarantee for the company's business development.

Second, improve the quality of customer service and build a first-class customer service platform.

With the increasing number of competitors in the insurance market, all insurance companies have strengthened their competition for market business, but insurance companies are not engaged in tangible products, but in services to avoid risks or venture capital. Therefore, it is extremely important to build a high-quality customer service platform. When service becomes the core content and competition of insurance companies, customer service becomes a service culture with unique ideas. After more than 20 years of efforts, our company has occupied a certain market share and has a huge customer base. With the continuous development of business, the importance of customer service will be particularly prominent. Therefore, in 20__, CIIC will strictly regulate customer service and put the first-class customer service management platform into use and implementation.

1. Establish and improve the voice service system, increase the publicity of the hotline, and push the hotline to the society in various forms, so that many customers can fully understand the powerful supporting functions of the company's voice service system, thus improving their market competitiveness and maximizing customer satisfaction.

2. Strengthen the training of customer service personnel, improve the comprehensive skills and quality of customer service personnel, strictly follow the service tenet of "enthusiasm, thoughtfulness, high quality and high efficiency", adhere to the principle of "initiative, quickness, accuracy and reasonableness", and do a good job in receiving reports, surveying and determining losses, explaining terms, and making claims and complaints in strict accordance with post responsibilities and business operation procedures.

3. Set up full-time and part-time branches with the central branch as the center, covering the whole region. In the initial stage, China Branch will set up three full-time survey and loss assessment personnel, and at the same time, cooperate with part-time survey personnel to improve the overall quality of business personnel of China Branch, effectively improve the quality of survey and loss assessment claims, and realize accurate survey, reasonable loss assessment and quick claims settlement.

Complete the extension of 15 marketing service department and yy marketing service department before June, 20 _ _. At this point, the construction of service outlets in the whole region is basically perfect, providing efficient and convenient insurance after-sales service for corporate customers.

3. Accelerate business development, increase market share and make the company's insurance brand bigger and stronger.

According to the premium income of 65,438+0,565,438+0.5 million yuan in the middle of 20 years, the proportions of various types of insurance are: motor vehicle insurance 85%, non-auto insurance 65,438+00% and personal insurance 5% respectively. 20__, the business development planning plan drawn up by the central branch company aims to realize the annual premium income of 65,438+0,565,438+0.5 million yuan, and the proportion of various types of insurance is planned to be 75% for motor vehicle insurance, 65,438+0.5% for non-auto insurance and 65,438+0% for personal insurance. The realization of the plan will be completed from the following aspects.

1. Motor vehicle insurance is the most important business of our company. Therefore, it is still the focus of our work to vigorously develop motor vehicle insurance business, give full play to the company's auto insurance advantages, and fight a tough battle for auto insurance business. In 20 years, auto insurance business should consolidate old customers, strive for new customers, focus on developing fleet business and new car underwriting business, and make auto insurance business reach a new level.

2. Do a good job in non-auto insurance exhibition industry, choose to visit some large and medium-sized enterprises, focus on public relations with enterprises with good benefits and low risks, establish good relations with enterprises, strive for a package of insurance for property, personnel and vehicles, and do a good job in market development of non-auto insurance benefits, and strive to form a new pattern of non-auto insurance business development in 20 years.

3. Actively do a good job in agency business with banks. On June +20 _ _ _ _ _ _/October, 5438, our company has signed part-time agency cooperation agreements with Bank of China, China Construction Bank, China Industrial and Commercial Bank, China Agricultural Bank and Fujian Industrial Bank. In 20__ _ years, we should concentrate our efforts on strengthening business communication with major banks, so that banks can fully understand the brand and advantages of China Insurance, strive to increase the support and policy inclination of banks in agency business, and strive to act as agents in banks.

In the new year, although the market competition will be more intense, under the correct leadership of provincial companies, China Branch will open up new ideas, forge ahead, create new achievements, and strive to make the company's insurance business bigger and stronger.

Property personnel plan for the second half of the year 2

One. Support the work of provincial physics associations and send them to your door.

"Training Course for Property Management Cadres in Colleges and Universities in Guangdong Province" was successfully held in Qingyuan City, Guangdong Province from June 8 to/kloc-0 to October 8, 2000. The training course has been strongly supported by universities and property management enterprises in the province, and a total of 2 10 students in the province participated in this training course. Liu Deming, Secretary General of the Institute of Physical Education, gave a lecture entitled "Interpretation of the application of property management policies and regulations in colleges and universities".

On May 19, Beijing Municipal Sports Commission held a special training, and 330 front-line technicians from 62 universities participated in the training. The training was sponsored by the School Logistics Department of the Municipal Education Commission and the Municipal College Logistics Research Association, and undertaken by the Apartment Committee of the Beijing College Logistics Research Association and the Beijing School Logistics Affairs Center. Liu Deming, Secretary General of the Institute of Physical Education, was invited to participate in this training activity.

In the second half of the year, Shanxi Institute of Physical Education will carry out logistics professional skills training in colleges and universities. The Secretariat of Institute of Physical Education is coordinating the arrangement of teachers and training contents, and further communicating with Shanxi Institute of Physical Education to ensure the training quality.

2. Successfully held the annual meeting of the Institute of Physical Education and the "Campus Property Service Management Innovation Forum".

65438+1October 8th, the 20th annual meeting of 65438+Institute of Physical Education and the "Campus Property Service Management Innovation Forum" were successfully held in Kunming. Zhu Baotong, Vice President of China Education Logistics Association and Director of University Logistics Reform Department of Development Planning Department of Ministry of Education, Li Jiugao, Vice President and Secretary General of China Education Logistics Association, Ye Jiahong, Deputy Director of School Security Logistics Department of Yunnan Education Department, and more than 300 directors and members of Institute of Physical Education attended the meeting.

3. Successfully hold the "Property by Your Side, Build a Beautiful Campus"-the most beautiful property owner photography contest "

In order to strengthen the construction of campus culture, let teachers and students know the hard work of logistics, record the beautiful figure of logistics personnel and keep the wonderful moment of work, the Property Management Professional Committee of China Education Logistics Association initiated the first photo contest of "Building a Beautiful Campus by Your Side-the Most Beautiful Property Person". There were more than 500 photos in this contest, and nearly 100 works were selected by professionals. The award ceremony and photo exhibition were both completed at the annual meeting of the Institute of Physical Education. Through the photo exhibition, let the participants know the style of the most beautiful owners.

Fourth, strengthen the research on the logistics reform of colleges and universities, and promote the improvement of the asset management level of colleges and universities.

In the first half of this year, the Institute of Physical Education organized staff to visit, train and communicate with Lanzhou University, Shanxi University and Zhejiang University, discussed the reform and development of property management in colleges and universities, and discussed and communicated with the schools on the current operation of logistics services in colleges and universities and the advantages and disadvantages of introducing external service organizations. Liu Deming, Secretary-General of the Institute of Physical Education, introduced the current development status of domestic educational logistics, the company's reform and development ideas, and the information construction, which provided ideas for university logistics groups in property management and service upgrading.

Other deputy directors and deputy secretaries-general of the Institute of Physics also visited Shandong University, Linyi University, Shandong University of Finance and Economics, Shenyang Agricultural University, Qingdao University, Southern Medical University and other universities.

Five, close contact with china property management institute, to obtain the support of industry associations.

This year, the Institute of Physics will communicate with trade associations more actively and maintain good interaction. On the one hand, the Third National Training Course for Teachers of Logistics Facilities and Equipment Management in Colleges and Universities was jointly held in Hefei with the China Association of Materials. On the other hand, China Institute of Property Management was formally established, led by the Institute of Physical Education of China Education Logistics Association, and the editorial board of "Guide to Property Management in Colleges and Universities" was established to write a book "Guide". In addition, with the help of the national influence of the Institute of Physical Education, the "University Property Management Enterprise Alliance" was established, and more outstanding social enterprises and logistics entities were invited to join the drafting of the national campus property management standards.

The Third National Training Course for Teachers of Logistics Facilities and Equipment Management in Colleges and Universities

Six, office decoration will be completed, the division of labor is clear.

On May 1, the secretariat of the Institute of Physical Education was officially moved to Room104, Floor 0, Building 2, Shang Lu Olympic City, Jinan. The secretariat of the Institute of Physical Education consists of comprehensive service department, member service department and media propaganda department, with a clear division of labor and close cooperation, and strives to make the work of the Institute of Physical Education a higher level.

Seven, "China Campus Property Management" magazine was founded.

On May 5th, China Campus Property Management magazine was officially launched, and it was officially released on June 1 day. China Campus Property Management is an authoritative periodical which is headed by China Education Logistics Association and sponsored by China Education Logistics Association. It takes universities as "big properties" and focuses on 2,500 logistics service enterprises in universities, and comprehensively introduces, displays and discusses the current situation of property reform and development in universities. The magazine will give full play to the advantages of authoritative media in the industry, report the latest information in time, analyze industrial policies and explore industry trends. It is an important carrier to display and enhance the image of the logistics property management industry in colleges and universities, a propaganda position to further enhance the visibility of the industry, and a service platform to further strengthen industry exchanges and share resources. Magazine 20__, 30,000 copies per issue, 20__, and it is planned to be changed to bimonthly.

Property personnel plan for the second half of the year 3

In the first half of 20__, with the support and leadership of the Development Zone Management Committee and the head office, so far, we have achieved an operating income of 2.3 million yuan. In the second half of 20 _ _ _, we will continue to maintain the good development momentum of the first half, respond to the call of the municipal government to revitalize the industrial base, further increase business investment, strive to introduce more engineering projects, and focus on developing property management business. At the same time, we must find problems, gaps and shortcomings. Therefore, we made the company's work plan for the second half of 20__:

First, the overall work objectives

First, pay close attention to sanitation, improve the quality of road cleaning, and ensure that the environmental sanitation of the development zone is ahead in the city.

Two, the development of greening, to ensure the completion of the green conservation and green cleaning tasks issued by the development zone.

Three, actively expand other engineering business, improve economic efficiency.

Four, to ensure safety in production, strengthen safety awareness, especially to ensure the safety of vehicles and the personal safety of road sweepers.

Five, improve the service consciousness and service concept of all cadres and workers.

Six, safeguard the legitimate interests of workers, improve the welfare of workers, and ensure the stability of the workforce.

Seven, strive to complete the annual operating income of 5.2 million yuan, profit and tax of 200 thousand yuan.

8. Actively expand new business of property management, and plan to undertake comprehensive property management of high-speed rail international business district.

Second, the specific measures

First, strengthen political study, unify ideological understanding, and raise the awareness of all cadres and workers to serve the construction and development of the development zone. Communicate the new situation, new development and new changes in the development zone to employees and stimulate their enthusiasm for work.

Second, strengthen the training of employees' business skills. In particular, property management personnel, including managers, maintenance personnel, order maintenance personnel (security guards), cleaning personnel and other different departments and different types of work, should regularly carry out property management knowledge and professional skills training, and regularly carry out fire protection knowledge training; Conduct safety education for drivers regularly.

Three, all departments continue to implement the contract responsibility system, the head of the department is responsible for all internal affairs of the department, and the head of the department is responsible for the company manager.

1) The company plans to formally establish a supervision department, which is subordinate to the company office and reports to the office and the general manager of the company. Since the establishment of the supervision department at the beginning of the 20th century, it has played a great role in promoting the company's work, but the supervision is still insufficient, and there is still a big gap from the expectations of the company's leaders. The company plans to formally set up a supervision department in the second half of the year, strengthen the inspection and assessment of all departments, quantify the assessment indicators, and conduct the assessment twice a day, without going through the motions, formalism and fear of offending people. Fill in the daily assessment form truthfully, summarize the assessment at the end of the month and report it to the office, and reward and punish according to the company's reward and punishment system.

2) Major reform of the Environmental Protection Agency is planned. The implementation of the contract responsibility system, the sanitation team to implement the captain responsibility system, the captain signed the contract responsibility contract, fully responsible for sanitation work. At the same time, it is planned to contract in sections, and the regulatory authorities will assess and reward each section; The garbage transfer station (motorcade) implements the captain responsibility system, and the captain signs the letter of responsibility, and the scope of duties includes garbage transfer station, motorcade, security, muck disposal, etc. Sign a letter of responsibility with the driver to clarify the responsibilities, rights and interests of the driver, and further clarify the respective responsibilities of the company and the driver after a safety accident; The original garbage station was reformed and a new compressor set was installed. Strengthen the service function, improve the service level and increase the service to enterprises and institutions. It is planned to increase 1 closed sweeper, 1 dung suction vehicle and 1 sprinkler; It is planned to take over Qi Jing Road refuse transfer station.

3) The greening team implements the contract responsibility system, and the competent manager signs the contract responsibility contract, which is responsible for all internal affairs of the greening team. While ensuring the completion of the green belt maintenance and cleaning tasks assigned by the Development Zone, actively expand other greening projects.

4) Continue to strengthen property management. Do a good job in safety training and management, conduct skills training and fire fighting training for security personnel on a regular basis, and hold skill competitions and fire fighting drills on a regular basis; Continue to strengthen the management of the service area of the Science and Technology Pioneer Park, supervise and manage the hygiene and food quality of the canteen in the service area, ensure the property and personal safety of the dormitory residents, and ensure that the park has a beautiful environment and the carport construction in the park is completed with high standards and quality; Continue to do a good job in the property management of window units of Yiyuan Citizen Square, and plan to declare the square greening project as a fine garden project in Xuzhou; Undertake the greening work of clean technology industrial park.

Fourth, increase revenue and reduce expenditure, save various expenses, strengthen financial audit, especially engineering audit, and improve the company's economic benefits.

Five, increase the property management rent, utilities, to ensure timely recovery of costs.

Sixth, reform the company's wage distribution system. The purpose of further raising the wages of temporary workers and reforming the driver's wage system is to make more work and more pay, less work and less pay, and to rationalize the wage distribution as much as possible.

Seven, strengthen production safety management, safety knowledge training, including safety responsibility education, fire knowledge training, vehicle safety education, etc. , especially traffic safety management, through weekly safety education, strengthen drivers' safety awareness. Ensure that no safety accidents occur for 20__ years.

Eight, strictly implement the system of rewards and punishments, and refine the regulations on rewards and punishments. Rewarding the excellent and punishing the bad will give everyone pressure and motivation.

In the second half of 20__, we will take the opportunity of revitalizing the old industrial base in Xuzhou to participate in promoting the second venture in the development zone. Driven by the concern and support of the Standing Committee of the Qin Dynasty and leaders at all levels, Qi Xin made concerted efforts to achieve development and strive to exceed the annual economic indicators.

Property personnel plan for the second half of the year 4

_ _ _ _ _ _ Property Service Center cooperated with the company's strategic policy in a more pragmatic manner in the first half of 20__. Refined management, tapping the potential from the inside, seeking benefits from management, strengthening employees' awareness of the overall situation, working with one heart and one mind, continuing to give full play to their dedication and doing their best for the company's development. _ _ _ _ service center has achieved good results with the care and help of the company, but there are still some problems to be improved. The work in the first half of this year is now reported as follows:

1. Completion of economic targets

Our center has always regarded economic benefits as the management goal, and all management work is carried out around increasing income. Through hard work, we have achieved the following results:

(1)* * * The property fee is RMB _ _ _ yuan, and the construction area is _ _ _ square meters.

(2) Other expenses _ _ yuan

2. Engineering maintenance

(1) Xu _ _, deputy director, is familiar with the electricity equipment on the fourth floor of the West, makes persistent efforts, solves the shortcomings in the electricity management of merchants on the fourth floor of the West, actively coordinates the power line transformation of the Agricultural Bank of China, and lays a good foundation for the collection of utilities and property fees on the fourth floor of the West.

(2) Excellent completion of emergency repair and emergency repair of public equipment. In March, the main water pipe in Area D burst, and the box transformer switch was damaged in May. While contacting the construction team, Xu Lei led Hu Yuan and Yao Lu to work overtime all night for emergency repair. They worked around the clock, without rest during the day, without asking for any support or complaining, and completed the emergency repair in the shortest time, ensuring the normal water and electricity consumption of merchants.

(3) Repair and maintain elevators, fire fighting equipment and central air conditioning on time. Make the park equipment run normally.

3. Open source and reduce expenditure

(1) With the participation and help of the company's leaders, it won the right to invite investment for advertising space in C and D areas for five years.

(2) Negotiate with the Engineering Department and Industrial Park of the Group Company respectively to solve the problem of spare parts allocation for damaged vacant rooms in shopping malls.

(3) Through fire management, provide _ _ for the fire-fighting facilities and equipment destroyed by the merchants, increase the income and improve the fire prevention level.

(4) In view of the water problem in shopping malls, actively seek the source of loss, find out the leakage point, actively contact the organization for maintenance, reduce the loss, and organize the preparation of relevant materials to report to the project to coordinate and solve the water loss funds and recover the loss.

(5) Intensify work and take measures to reduce public water consumption.

(6) Save office equipment, cleaning, security and other service tools and low-value consumables at ordinary times, and reduce procurement applications.

4. Shopping mall management

(1) Customer Service Department: Customer service staff Li _ _ and Zhang _ _ have made great efforts in collecting property fees and utilities, patiently explained to business owners, and handled the relationship flexibly and cautiously. In the reception service, he treated guests politely and solved problems for the owners, which was well received by the merchants. Up to now, the collection rate of property fees and utilities has reached more than 95%, which shows a good career and excellent business skills.

(2) Standardize the cleaning service, formulate standard supervision, implement the zoning responsibility system, assign personnel and create posts, define the work content, and regularly check the system every week to effectively mobilize enthusiasm. With fewer staff and low cost, Hao Guangling, the cleaning supervisor, set an example in his work, leading all cleaning staff to carry forward the spirit of hard struggle, overcome difficulties and pay hard work and sweat for the environmental cleaning of shopping malls.

5. Safety measures

According to the actual situation of shopping malls, modify the order to maintain the scope of personal responsibility, clarify the work content, put forward the work focus, and combine civil air defense with civil air defense to ensure the business order of shopping malls and merchants and eliminate potential safety hazards.

6. Public order governance

(1) While completing the basic safety precautions, efforts should be made to standardize the setting of billboards, so that there is no phenomenon of billboards hanging in public areas, and the potential safety hazards caused by billboards hanging in disorder should be eliminated.

(2) With the joint efforts of all the staff, the rigorous and thoughtful governance plan for the public * * * area has effectively stopped illegal activities such as illegal construction, illegal occupation and misuse, and achieved remarkable results.

At the same time, more and more cars came and stopped. Through patient persuasion, the order maintenance team effectively controlled the phenomenon of vehicle misplacing and maintained the traffic and business order of the mall.

(4) Handling of emergencies: The order maintenance team timely discovers, responds quickly, properly handles, and perfects the records of water and power outages, theft, personal damage, and sudden conflicts at work. Captain Jia is conscientious and responsive, and he stepped forward at critical moments to deal with various problems in the process of duty and help eliminate hidden dangers. He also led the team members to deal with emergencies correctly, and achieved the requirements of not causing trouble and not being afraid of getting started. Team members Wang Junquan, Wan Kexi, Geng Huaisen and others have fulfilled their duties and observed discipline, which has become a good example for the team members to learn.

7. Fire fighting

Liu Xia, the invigilator, is serious and responsible. While improving her professional quality, she made suggestions for fire management in shopping malls, actively contacted the maintenance of fire-fighting equipment, and earnestly studied and mastered business skills from construction team members, with high weak current skills. She helped Xu Lei to be conscientious in his daily inspection, never careless, and did his best unequivocally.

2. Straighten out the working relationship with various departments in the industrial park, improve the property workflow, strengthen the work connection, simplify the procedures, and make the operation of the park solid and effective.

3. While completing the basic service work, vigorously assist the work of the industrial park and put forward reasonable suggestions (such as stopping attracting investment in the catering industry, etc.). ). The governance of the public * * * area has greatly promoted the progress of investment promotion, especially the delivery of the lease area of Oasis Hotel Center.

Article 5 Property Personnel Plan for the Second Half of the Year

In the first half of the year, under the leadership and help of blue lagoon County Management Office, with the strong support of the owner Fang Jintai Company; Steady development, strengthen management and service quality, and steadily improve the reputation in this project. _ _ Construction The work in the first half of 20__ years is summarized as follows:

First, according to the actual situation, the existing rules and regulations and operating procedures have been revised.

_ _ Building is a large-scale external project of the company; No fixed management template and work experience before; _ _ Set up personnel according to the existing actual situation; Adjust the existing problems in time; Several typical events are summarized as follows:

1. Verification of foreign workers and control of petitioners by the security department: In the past, foreign workers and petitioners were not registered by the security department; Follow the patrol post that the community has been using; Soft measures such as repeated questions. After two emergencies; After listening to the suggestions of the leaders of relevant departments of the Military Commission: The office has made corresponding adjustments to the identity verification of outsiders in the security department; First of all, the ability of the security department to identify people and vehicles has been strengthened; Secondly, those who refuse to register and make trouble without reason will not be released; And notify the security room for handling.

2. Meeting group: As the weather temperature rises gradually; _ _ The drinking frequency of conference room staff in the building is gradually increasing; The required mixing interval15min/time can no longer meet the participants' drinking requirements; The property management office aims at the above problems; Put forward the requirement of shortening the mixing interval; Adjust to 10 minute/time. After recent observation; The number of calls from conference staff asking for water mixing is gradually decreasing; Good results have been achieved.

3, cleaning: _ _ building as the administrative office building of economic development zone; There are many tourists from all walks of life; It also affected the cleaning work to some extent. April, 20__; Continuous rainy days, so that the shop assistant's feet are covered with mud; The conference rooms on the fourth and fifth floors are often used; But we are not alert to the cleaning work; Or according to the frequency of cleaning the bathroom every hour in the past; This led to the owner's staff complaining about the poor cleanliness of the bathroom. The office and cleaning department also analyzed the problem; The main reason is that managers are careless; Not fully aware of the uncontrollable weather. UNHCR has also adjusted this situation; When there are many participants on the rainy floor; As the focus of cleaning, the bathroom is not cleaned regularly; Set up a clean sign-in desk in the bathroom.

4. Engineering: around May, 20__ _; CMC's foreign investment has entered a new peak period; During this period, there were also many delegations from various countries and large foreign companies. _ _ floor elevators run in parallel; People can only take one elevator at a time when they get on and off the elevator; It greatly affected the time of people who went upstairs for the meeting. For this reason; The office asked the engineering department to deal with the elevator parallel device in time. After several practical uses; It is found that the use effect is obvious; The leaders of the management Committee responded well; So the office wrote the process of canceling the parallel elevator device when holding a large-scale meeting on this floor into the "Preparation Plan for Large-scale Meeting".

Second, coordinate the management committee, Jintai Company and the construction party to rectify the remaining problems.

Because our company is a property escrow unit; We also need to pay attention to ways and means when asking the construction party to rectify and repair. Property companies can only talk about the superficial phenomenon of engineering problems; Try to avoid the cause of the problem; After a problem occurs; If it cannot be solved through our coordination; Can seek the resources of the owner and relevant departments; Let them coordinate and handle it together. For example, the legacy of the relationship between the previous engineering design and the work interface; Construction units shirk each other; The progress of project restoration is slow; The Coordination Management Committee, Jintai Company and the construction party have gradually become a focus of the customer center. Through the unremitting efforts and coordination of the customer center; 20__ _ Solve five typical rectification problems in the first half of the year; Two unresolved issues also clarified the responsible person; Get rectification opinions.

1, rectification of archives wall: the archives serve as the storage center of confidential documents in the Economic Development Zone; High requirements for room temperature and humidity; For various reasons; The rooms on the first floor of archives are generally damp and moldy. The first half of 20__ years; The archives are ready to formally move in; However, due to the differences between the design unit and the construction party on the working interface; No rectification, after the customer center, the management Committee and the relevant leaders of the owner reflect; With the support of the management committee; Coordinate the construction party to rectify the problem of anti-tide in the archives; At present, the problem of damp on the wall of archives has been solved.

2. Rectification of glass ceiling leakage in the North Building: In the first half of 20 _ _ _, the glass ceiling leakage in the North Building was particularly serious; Neither the civil construction party nor the lighting construction party will handle it; The conference room on the third floor of the north building stopped for three days; After our coordination; Organize all construction units to visit the site and analyze the reasons; Finally determine the responsible party; And solved it in time.

3. Rectification of dual power supply in power distribution room: _ _ The configuration of dual power supply conversion device was not considered in the original architectural design of the building information center; As a result, the computer center in the computer room of the information center cannot work normally during the power outage; It has greatly affected the normal office order of the development zone. The office also raised this issue in its last speech; It has also been instructed by relevant leaders; Seek answers. Coordinate with all parties through the office; Now the problem of dual power supply has been solved.

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