Frequently Asked Questions and Answering Skills of Property Manager in Interview

Frequently asked questions and answering skills of property managers in interviews are as follows:

Pay attention to the following questions in the property management interview:

1, pay attention to dress neatly;

2. Know what the advantages are;

3. Have some work experience;

4. Cheerful and generous, always smile. Property management refers to the maintenance, repair and renewal of buildings and equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance of property management enterprises. , and provide comprehensive paid services to property owners and users according to the property management entrustment contract.

The job responsibilities of the property manager are:

1, responsible for customer service, repair registration, order dispatch and return visit;

2. Assist in collecting property fees;

3. Handle the owner's occupancy and decoration procedures;

4. Handle all kinds of owner's matters and procedures at the customer service front desk;

5. Responsible for file filing and key management;

6. Assist the project to carry out community activities to improve the satisfaction of the owners;

7. Assist the project to reach the collection rate and satisfaction index.

Requirements for property management personnel recruitment: 1, technical secondary school or above; 2. Have certain customer service knowledge and ability; 3. Proficient in computer operation; 4. Good communication and expression skills, and strong pressure resistance.

The property manager needs to inspect the area under his jurisdiction every day, including the cleaning, environment, greening and public repairs of the community, and report, follow up and feedback the problems found in the inspection;

1. Receive calls and complaints from the owner, register, follow up, implement and give feedback in time;

2, responsible for patrol inspection management area of facilities, equipment, safety and greening;

3, responsible for the management of various expenses in the region, and provide various reports to the higher authorities on time;

4, in accordance with the provisions, do a good job of daily self-inspection management, accept the supervision and inspection of superiors;

5, complete other work assigned by the leadership.