What should I pay attention to when calling 12333 to complain?

First of all, clearly distinguish between reports and complaints.

The Regulations on Labor Security Supervision stipulates the reporting system and complaint system of labor security supervision. Laborers can report violations of labor security laws, regulations or rules to labor security supervision institutions. Laborers who believe that the employing unit has violated their legitimate rights and interests of labor security may directly complain to the labor security supervision institution; When making a complaint, the complaint document shall be submitted. If it is difficult to write a complaint document, you can make an oral complaint, which will be recorded by the labor security supervision institution and signed by the complainant.

Second, report quickly and effectively.

Workers can quickly and effectively report the violation of labor security by employers by calling the municipal labor security policy consultation and reporting telephone number "12333" or logging in the Shanghai labor security service network www. 12333sh.gov.cn and other convenient ways.

Three, the declaration should try to provide detailed information.

When a worker reports an employer's labor security violation, he shall clearly provide the name, address and specific illegal act of the reported unit. In order to effectively supervise the employer's labor security, workers can provide relevant evidence materials when reporting, and at the same time, they can leave their names and contact information, so that the labor security supervision agency can contact the informant, and the labor security supervision agency will keep the informant confidential.

Fourth, workers should protect their rights in a timely manner.

The Regulations on the Supervision of Labor Security stipulates that the administrative department of labor security shall not investigate and deal with any violation of labor security laws, regulations or rules that has not been discovered by the administrative department of labor security within two years, nor has it been reported or complained. Therefore, in order to effectively safeguard their legitimate rights and interests, workers should promptly complain and report to the labor security supervision institutions to prevent exceeding the limitation of rights protection.

Five, the staff should pay attention to collecting evidence.

At work, workers should pay attention to keeping the employer's recruitment records, attendance records, wage payment vouchers or records, and the records of paying various social insurance premiums, as well as the relevant work vouchers such as Work Permit and Service Certificate issued by the employer, so as to provide them to the labor security supervision institution when complaining or reporting, or to the labor dispute arbitration committee when applying for arbitration.

Related links: terms of reference of labor security supervision

The Regulations on Labor Security Supervision stipulates that labor security supervision institutions shall carry out labor security supervision on the following matters:

1, internal labor security rules and regulations formulated by the employer;

2, the employer and the employee conclude a labor contract;

3, the employer's compliance with the prohibition of the use of child labor;

4, the employer to comply with the provisions of the special labor protection of female workers and underage workers;

5, the employer's compliance with the provisions of working hours and rest and vacation;

6, the employer to pay the wages of workers and the implementation of the minimum wage standard;

7, the employer to participate in various social insurance and pay social insurance premiums;

8, occupation introduction institutions, occupation skill training institutions and occupation skill appraisal institutions comply with the relevant provisions of the national occupation introduction, occupation skill training and occupation skill appraisal;

9, other labor security supervision matters stipulated by laws and regulations.