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Why has the bank customer service been recruiting people?

The reason why it has been recruiting people is: dealing with customer consultation and service business.

1, handling customer inquiries. Banks need to deal with a large number of customer inquiries and complaints, so they need a huge customer service team to ensure that customer problems can be solved in time.

2. There are many services. The services of banks are becoming more and more complex, including all kinds of businesses, and the needs of customers are becoming more and more diverse and complex, so it is necessary to recruit talents with different professional knowledge and skills to meet the needs of customers.