Where is the specific address of Beijing Mobile 10086 customer service agent? Are there other work locations in Yizhuang?

Beijing Mobile’s customer service agents work in multiple locations, generally located in customer service centers and call centers in different areas of Beijing. The following is a detailed segmented answer:

Paragraph 1: Customer Service Center

Beijing Mobile’s customer service centers are located in different areas, including Chaoyang, Haidian, Dongcheng and other places. The specific address is as follows:

1. 10th floor, Tower A, Beichen Century Center Office Building, Chaoyang District;

2. 3rd floor, No. 10, Building 3, No. 48, Chengfu Road, Haidian District 3rd floor;

3. 4th floor, Youshi Pavilion, No. 9 Donghuamen Street, Dongcheng District.

Second Paragraph: Call Center

Beijing Mobile’s call center is located in Building 2, No. 16, Yard A, Shangdi Information Industry Base, Haidian District, Beijing. The call center is one of the largest mobile communications customer service and technical support centers in the country, with services covering the entire country.

Paragraph 3: Office environment

As one of the leading companies in China’s telecommunications industry, Beijing Mobile attaches great importance to the office environment of its employees and provides a modern and comfortable office environment. . The company not only provides spacious, bright, and advanced-equipped office spaces, but is also equipped with a variety of employee welfare facilities, such as cafes, rest areas, gyms, etc.

Paragraph 4: Requirements and Responsibilities

Customer service agents serve as a bridge between the company and users. Their main responsibilities include answering incoming calls, answering user questions, handling complaints, etc. In this position, the company has certain requirements for employees, such as good communication and language expression skills, the ability to quickly identify and solve problems, professionalism, and stable emotional control.

To sum up, Beijing Mobile’s customer service agents work in customer service centers and call centers in different regions. At the same time, the company provides a modern and comfortable office environment and has certain requirements and responsibilities for employees.