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How to sell the paint? I hope there are steps?
1. Mastering the knowledge of paint
When painting is very professional, the shopping guide should not only master the general shopping guide skills, but also have a comprehensive and professional understanding of the product itself, product characteristics, matching methods and maintenance, and also know better than the customers what specifications and styles of paint products should be purchased.
In addition, learn to grasp the customer's psychology and grasp the market trend. A very professional shopping guide can deeply win the trust of customers and establish a loyal consumption relationship. On the one hand, the improvement of shopping guide skills depends on the accumulation of usual practice, on the other hand, we should make use of every opportunity to communicate and learn.
second, the quality of service
when consumers go to some paint shops, they feel lifeless, while when they go to other paint shops, they feel relaxed and happy, and they are very eager to shop. The difference between them often has little to do with the hardware facilities of the shops, which is caused by the different atmosphere created by these living elements of the shopping guides. When customers enter the store, they see that the shopping guide is chatting or becoming speechless, and they will naturally have the idea of leaving after seeing it.
many store managers also know the importance of service and have formulated strict service standards, but the truly touching service is absolutely sincere, natural and heartfelt, and there is no way to force it by the system.
III. Self-cultivation
Enterprises will have a complete system of recruitment, training and selection, and at the same time provide open and fair competition space and development opportunities, coupled with a competitive salary and welfare system, cultivate outstanding talents and accumulate capital for the development and growth of paint sales.
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