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Speech on competing for a head nurse.
I graduated from Tongji University in Shanghai, majoring in advanced nursing, and was recruited to work in Juye County People's Hospital in the same year. In 2009, he obtained a bachelor's degree in nursing from Jining Medical College. I have been the head nurse of neurosurgery since 2007. During my tenure, I arranged the work of the department in an orderly way, which was recognized by the nursing department and the director of the department. In order to understand the new trend of nursing development, learn from the successful experience of others, and urge the nurses in our department to keep pace with the times and keep charging, I subscribed to China Journal of Nursing Science and other books to study together. As a head nurse, I actively study hard, constantly improve my theoretical literacy and write papers. Journal of Heze Medical College published the application of tracheotomy in inhalation injury, and Modern Nursing Practice published the psychological and TCM nursing experience of 65 young and middle-aged patients with post-stroke depression. My work has been appreciated and recognized by interns, and I was awarded the title of excellent teaching teacher in Heze City in 20 10.
As we all know, neurosurgery is very professional, requires a lot of knowledge and is very busy. Sometimes, one operation after another, faced with a hectic environment, new instruments and equipment, and critically ill patients, sometimes it is a bit overwhelming and the work pressure is very great. Because I save many patients or patients, I often work overtime and seldom go home at 8 o'clock, but I have no regrets. Because of the care of hospital leaders and department directors, and the diligent work support of nursing sisters. Today, I once again stand on the platform of fair competition provided by hospital leaders, feeling excited and calm. Although the complexity of neurosurgery brings great challenges to nursing work. I am willing to accept the challenge and meet the test. And make the following plans:
Objective: To provide better service and satisfy patients. Enhance the image of the hospital, promote the development of the hospital and satisfy the leading comrades.
First, correctly handle all kinds of interpersonal relationships.
Head nurses play an important role in multi-level, multi-angle, multi-direction and multi-type interpersonal relationships in hospitals. Therefore, I will use my special position to do a good job of communication and coordination in all aspects and at all levels, and try my best to resolve the contradictions among departments, medical care, nursing and patients; Treat leaders with modesty, prudence and positive working attitude; Handle the relationship with brother departments harmoniously and learn from each other's strengths; Treat patients and their families with a high degree of sympathy and responsibility; Observe and understand every nurse and other staff in the department with fraternity and psychological perception. I know that only by caring, loving and understanding nurses can their potential and creativity be fully exerted. Only by doing a good job of communication, coordination and unification can the limited resources in all aspects of the department be used where they are most needed, providing a powerful opportunity to improve the quality of nursing and management.
Second, build a warm ward and build a hospital that the people are satisfied with.
The establishment of a warm ward not only requires nurses to adhere to the beauty of appearance, language and behavior every day, but also to achieve four hearts and two satisfactions (careful treatment, careful nursing, family members' peace of mind and patients' peace of mind; Patient satisfaction and leadership satisfaction; Constant day and night, constant leadership, constant inspection), adhere to the patient-centered, patient satisfaction as the core, patient needs as the goal, to provide high-quality personalized services, so that the economic and social benefits of the department can achieve double harvest. Only when patients are satisfied can patients become loyal customers of the hospital.
Third, increase revenue and reduce expenditure to improve economic efficiency.
1. Increase income: master all kinds of charging standards, make full use of charging policies, take back the collected money one by one, carry out more nursing services, strengthen dunning efforts, and avoid the phenomenon of patients' arrears.
2. Cost saving: minimize the waste of water and electricity, disposable materials and medicines, pay special attention to the repair and maintenance of medical equipment in the department, ensure normal operation, and create maximum economic benefits for the department.
Fourth, establish a reward and punishment mechanism.
There should be rewards and punishments in the work, with clear rewards and punishments and positive education as the mainstay. Those who have made outstanding achievements in nursing posts should be given economic and spiritual rewards as a condition for the examination of departments. Those who violate the hospital system and nursing operation procedures, or even have medical error liability accidents, should be dealt with impartially and severely punished in accordance with relevant systems. Punishment should not only let the offenders know their mistakes and correct them, but also let everyone be educated and inspired.
Five, pay attention to nursing safety management, put an end to nursing disputes and nursing errors.
1, strengthen the system and responsibility education, such as microcomputer nurses' due diligence, put an end to patients' doubts about fees, patrol nurses' due diligence, and put an end to the bad phenomenon that patients pull out needles themselves when changing infusion bottles.
2. Strengthen the management in the critical period.
Adhere to the bedside morning, noon and night shift system, strengthen the management of night shift, afternoon shift, holiday shift and other key periods, and take the management of key patients such as intensive care unit patients and critically ill patients in general wards as the discussion focus of morning meeting and succession shift, evaluate the existing and potential risks of patients, and achieve * * * knowledge, which will attract the attention of each class.
3. Carry out safety awareness education and strengthen legal awareness; Nursing operation adheres to "three checks and seven pairs".
4. Improve the nursing risk plan
We should make a retrospective evaluation of each first aid work, draw lessons from it and improve nurses' ability to deal with emergencies.
Sixth, clinical teaching
Clinical teaching adheres to the responsibility system of head nurses on the first day, and tries to teach each batch of new nursing students personally on the first day as much as possible. Arrange teaching plans and requirements, so as to be aware of them and facilitate inspection and implementation. As the main manager of clinical nursing teaching, we must shoulder the heavy responsibility of cultivating the next generation, earnestly and diligently perform management functions, put clinical nursing teaching in one of the important positions in daily work, and cultivate high-level and qualified nursing talents.
Seven, pay attention to the improvement of nurses' professional level and cultivate nurses' scientific research consciousness.
Various departments often organize the study of new business and new technology to broaden their knowledge. Establish a good mentoring atmosphere among nurses. Strengthen the morning meeting to ask questions, train three basic skills and consolidate basic knowledge. Take a variety of ways to strengthen learning, such as participating in self-taught education, correspondence learning, subscribing to newspapers and magazines, etc. Apply what you have learned to clinical nursing, explore new service contents and improve your professional level.
The above is my competitive thinking, and I hope to get help and guidance from the leaders of the hospital party Committee, nursing department and department director. I am determined to put my life energy into the hospital that I am proud of, in order to build a hospital that people are satisfied with and achieve a greater win-win situation in social and economic benefits of the hospital. No matter whether today's game is successful or not, I will do a good job in nursing. Together with sisters, we will build a hospital quality service brand with practical actions.
Thank you!
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