O2O Operation Job Responsibilities

Job responsibilities of O2O operation (7 articles)

In today's social life, job responsibilities are used more and more. Job responsibilities are specific job descriptions, which can be divided into different job types. I believe that most people have a headache about how to make job responsibilities. The following are the job responsibilities of O2O operation that I collected for you. You are welcome to study for reference. I hope it helps you.

O2O Operation Job Responsibilities 1 Job Responsibilities:

1, responsible for online consultation on the platform, docking shops and handling shop problems;

2. Responsible for the shelf maintenance and promotion of goods;

3. Responsible for setting up and reporting activities of platforms such as APP and Meituan Hungry;

4. Docking stores, collecting and sorting out qualifications and distributing platform materials;

Requirements:

1, college degree or above, major in pharmacy and traditional Chinese medicine;

2, serious and careful work, high sense of responsibility, willing to learn new knowledge, strong communication skills;

3. Experience in store retail, or experience in customer service and operation of e-commerce in pharmaceutical industry is preferred.

O2O Operation Job Responsibilities 2 Job Responsibilities:

1. Coordinate operations (promotion, event planning, etc.). ) company's O2O platform (group purchase, takeaway, WeChat, etc. ) and complete the business indicators;

2. Coordinate internal and external online and offline resources, and formulate operation strategies and plans according to the strategic objectives of the department;

3. Be responsible for the analysis of operation data and optimize the conversion efficiency of operation cost;

4. Responsible for customer service and improve customer product satisfaction;

5. Complete other tasks assigned by superiors.

Job requirements:

1. 1 years or above working experience in o2o platform and major takeaway platforms;

2. Good language skills and good inter-departmental organization and coordination skills;

3. Have certain market analysis and judgment ability and good customer service awareness;

4. Have a sense of responsibility, work hard and be able to work under great pressure.

Job responsibilities of O2O operation 3 Job responsibilities of O2O operation director

1.Responsibilities of the Director of O2O Operations

1, responsible for formulating the research and development strategy of the company's O2O business model;

2. Be responsible for the specific planning of the company's O2O business and external business development;

3. Be responsible for the operation promotion and assessment mechanism within the company's O2O business;

4. Be responsible for making feasible phased marketing plans and implementing accurate target marketing strategies.

2. Responsibilities of the Director of 2.O2O Operations

1, responsible for the platform operation of the O2O project and the overall planning and implementation of the digital operation system;

2. Participate in the discussion and formulation of the company's strategic direction and business objectives, and provide products and suggestions to the company's senior management for the company's business development;

3. Fully responsible for the operation, marketing and business cooperation of the company's website and mobile application products;

4. Responsible for operating performance, including but not limited to brand image, promotion effect, channel expansion and sales indicators.

3. Responsibilities of the Director of 3.O2O Operations

Overall planning of offline operation of the project:

1. Participate in the company's strategic goal planning, and be responsible for the formulation of the company's main product strategy and product development goals;

2. Formulate departmental management system and management system, construct various departmental standard systems, and improve the recruitment and development of departmental personnel;

3. Accumulate resources purposefully and in a planned way, integrate internal and external resources of the company, and support sound and healthy business development;

4, according to the company's goals and development plans, the system to develop network marketing development plan, and constantly optimize in the process of operation.

4. Responsibilities of the Director of 4.O2O Operations

1, responsible for the specific planning of the company's O2O business and the development of external business;

2. Be responsible for the operation promotion and assessment mechanism within the company's O2O business;

3. Be responsible for making feasible phased marketing plans and implementing accurate target marketing strategies.

5. Responsibilities of the Director of 5.O2O Operations

1, responsible for organizing the collection of relevant industry policies, competitor information and customer information. , and analyze the market development trend;

2. According to the characteristics of offline merchants' industries and customer groups, formulate an executive O2O marketing strategy, plan and implementation plan;

3. Responsible for designing "hot spots" for offline merchants who organically combine online communities/forums around O2O, creating an atmosphere of "onlookers", providing innovative promotion channels and improvement schemes, and promoting online and offline customer interaction, merchant cooperation and user resource development.

4. Responsible for the formulation and implementation of marketing planning scheme, as well as the copywriting planning of WeChat, Weibo and Soft Text;

5.O2O promotion summary analysis report.

Job responsibilities of O2O operation 4 I. Job skills and weights

1, integrity and honesty; Have a high sense of responsibility; Prudence, loyalty, dedication and fairness;

2. Good professional quality and ethics, safeguard the company's principles and interests, set an example and be brave in taking responsibility;

3. Good presentation skills, communication skills and adaptability; Keen observation; Team building and management ability;

4. Have rich practical experience in beauty salons, and formulate annual operation plans and marketing strategies in combination with company strategies;

5. Strictly abide by the company's rules and regulations and code of conduct, and set an example; Strictly implement the decisions of the board of directors;

Second, the job responsibilities and weights

1, with the management and decision-making power of the company's operation. Responsible for the daily operation and management of the company and direct stores, and report to the board of directors;

2. Establish the company's strategic objectives, make 3-5 years development plan, and make annual operation plan, annual marketing strategy and promotion plan;

3. Establish and improve the company's organizational structure and management system; Formulate and improve the management system of the company's headquarters and stores;

4. Establish and improve the operation process and management process of the company and its direct stores; Improve the work flow and service flow of each position;

5. Improve the training system. Make an annual training plan, improve employees' mentality and professional skills, and build a team and efficient execution;

6. Understand the operation status of direct stores in time, and analyze the sales data and performance achievement rate; Scientifically guide direct stores to complete sales performance;

7. Be responsible for the operation and management of direct stores, find and solve problems in time, and deal with various emergencies. Report major events in time;

8. Supervise and manage the store operation planning of direct stores, strictly control the in-store loss, and reasonably control the operating cost and cognitive cost;

9. Make every effort to ensure that direct stores achieve annual performance targets and maximum profit targets; And be responsible to the board of directors;

Third, the scope and weight of rights.

1. According to the company's development strategy, make suggestions on the annual operation plan, annual marketing strategy and promotion plan, and annual expansion plan;

2. According to the annual operation plan, have the right to propose and veto the adjustment of product and project structure, new project development and promotion activities;

3. Be fully responsible for the performance management of direct stores, and effectively improve the management and decision-making power of marketing activities of cash performance and credit card consumption performance;

4. Be fully responsible for the operation and management of direct stores, and have the decision-making power to handle and solve all kinds of emergencies and emergencies on the spot;

5. Be fully responsible for the staff management of direct stores, and have the right to decide the post adjustment, promotion, salary increase, rewards and punishments and dismissal of subordinate employees;

O2O Operation Responsibilities 5 Job Description of Deputy Director of O2O Operation

Job responsibilities:

1. Responsible for the overall operation and management of the O2O project;

2. Study the operation mode and successful experience of competitors, and put forward the general idea of platform development;

3. Be responsible for the overall construction of the platform;

4. Be responsible for the overall presentation effect and promotion of marketing model;

5. Responsible for team building, team training and daily work;

6. Analyze the user experience and business process, improve and participate in the planning of brand, product and market of the platform;

7. Data monitoring: marketing data, transaction data, commodity management and customer management;

8. Responsible for coordinating the work of various departments, establishing an effective team cooperation mechanism, maintaining and developing external relations in all aspects, and managing and motivating the performance of subordinate departments;

9. Other tasks assigned by superior leaders.

Requirements:

1. More than five years relevant working experience, market operation experience of wired online and offline enterprises, and familiarity with business strategies of online and offline enterprises;

2. Familiar with emerging formats such as O2O;

3. Have certain planning ability and keen observation and judgment ability on the market;

4. Strong language skills, interpersonal skills, adaptability, communication skills, organizational coordination and analysis skills, decision-making ability, affinity, strong sense of responsibility and professionalism;

5. Rich Internet cooperation resources, with relevant industry working background is preferred;

6. Patience and perseverance, strong willpower, good teamwork concept, good communication skills, and certain leadership and resource integration capabilities.

O2O Operation Job Responsibilities 6 Qualifications:

1, 20-35 years old, college degree or above.

2. Have more than 65,438+0 years of daily management experience in chain stores, master the daily management work and rules and regulations of chain stores and implement them.

3. Good communication and coordination skills, good thinking and adaptability, and certain pressure resistance.

4. Experience in store operation and management in health industry is preferred.

Job responsibilities:

1, responsible for the follow-up of all materials and product sales in the franchise stores.

2. Make the post work plan of the Operation Department and report the implementation and execution to the superior regularly.

3. Conduct in-depth interaction and communication with franchisees, regularly organize departmental functional research and uninterrupted analysis, continuously strengthen and improve the management of franchisees according to the comprehensive market development trend, and further improve the business model and enhance the market competitiveness of products according to franchisees' suggestions.

4. Be responsible for the daily sales norms of franchisees' stores, correct the missing problems in time, and ensure the normal and sustainable development of daily management of franchisees' stores.

5. Submit the work plan according to the requirements of the operation department, and implement it effectively according to the work plan.

Guan Peisheng (O2O operation direction)

1, professional requirements: major in e-commerce, marketing and management.

2. Graduation time requirement: graduation in 20×× years.

3. Education requirements: Bachelor degree or above.

O2O Operation Job Responsibilities 7 Operation Director Job Responsibilities

Direct superior: direct subordinates of the general manager: marketing manager, catering manager, housekeeping supervisor, security supervisor and engineering supervisor.

Responsibility: 1. Carry out the general manager's work instructions, complete the tasks and work indicators assigned by the company, and take an important responsibility for the company's operation and management.

2. Pay attention to the changes of local economy and government policies, collect the information of the overall shape of the industry economy, and put forward opinions to the general manager on the impact on the club operation, so that he can formulate appropriate business policies and contingency measures accordingly.

3. Draw up the annual and monthly budget plans and business indicators of the company, review daily business statements, conduct business analysis, organize monthly business analysis meetings, and formulate and adjust business decisions.

4. Keep close contact with superior tourism management departments, large travel agencies, large group companies and government departments, and establish long-term, stable and good cooperative relations with various customers. Study and master the local tourism market dynamics and the potential needs of customers, collect and sort out foreign sales strategies, and submit written reports to the general manager regularly.

5. Regularly analyze the hotel management status, check the implementation of the front-line working procedures and working standards of the hotel in a planned and step-by-step manner, supervise and train subordinates to make positive rectification according to the quality reports of the general inspection and unannounced visits of the operation department, effectively realize the management objectives of the hotel and all departments, coordinate the working relationship of all departments and ensure normal operation.

6. Formulate the job responsibilities and work processes of subordinates at all levels, and strictly urge subordinates at all levels to implement them according to this responsibility.

7. According to the needs of the market and operation, make the marketing activity plan of the hotel at all stages, and organize the implementation according to the requirements of the company.

8. According to the established consumer groups, formulate the varieties, grades and prices of the goods sold, and make adjustments with the market to ensure the steady growth of turnover.

9. Supervise and lead the marketing manager to do a good job in customer maintenance and establish customer files. Keep abreast of hotel cash flow and supervise the recovery of accounts receivable.

10, control the daily business situation, and make necessary adjustments and solutions to the problems in time. Make monthly turnover budget according to practical experience and various financial data, and drive all staff to complete it.

1 1. Regularly analyze customer opinions and customer satisfaction indicators, put forward measures to improve customer opinions and methods to enhance customer satisfaction, attach importance to hotel service quality, actively innovate hotel service content by using resources, and take improving and upgrading hotel service quality as the focus of daily work, so as to influence subordinates and create an overall atmosphere of high-quality and innovative services.

12, do a good job in monthly cost control, reduce the company's various costs, and urge employees to start from small things to achieve cost control indicators.

13. Preside over the regular meeting of the managers in charge of the operation department, study and discuss the problems raised, and finally make a solution.

14. Regularly evaluate the business ability, management ability and work ability of direct subordinates. Create a good mechanism and build a good platform for employee training and promotion.

15. Assist the general manager of the company to coordinate the relationship between local government functional departments.

16. Complete the temporary work assigned by the company leaders.

Authority: 1, the right to suggest the company's future development plan; 2. The right to appoint and dismiss employees at or below the manager level. 3. Reward and punish subordinates according to their performance. 4. The right to review the company's rules and regulations; 5. Decide on the marketing plan of the company; 5. Have the right to sign and deliver the company's operating and consumer customers. 6. Enjoy the right to vote and stand for election of excellent managers.

I have carefully read the job description of the sales director and clearly understood the content of the job description. Will strictly follow the job description to define job responsibilities and requirements to perform their duties. Those who do not meet the job responsibilities and requirements will voluntarily accept the post adjustment of the hotel.

Job responsibilities of production director

Direct supervisor: the direct subordinates of the general manager: the head of the Chinese food kitchen department, the chef and the chef of the canteen.

Responsibilities: 1, fully responsible for the normal operation and daily management of the kitchen to ensure the sales requirements of the restaurant, provide high-quality food and control costs.

2, presided over the kitchen department rules and regulations, and carry them out, strengthen the assessment and inspection of the kitchen chef, and constantly improve the kitchen management.

3. Formulate the annual catering operation plan and business training objectives, continuously train employees, improve their food production skills, and optimize the quality of kitchen workers. Manage the human resources of the kitchen department reasonably, decide the personnel arrangement and transfer of each position, and do a good job in the assessment and evaluation of each position in the kitchen.

4. Establish a good cooperative relationship between departments, personnel and customers, coordinate in time and get all kinds of help. If guests have special requirements (dishes are not on the menu), guide purchasing to solve raw material problems in time and meet them as much as possible. Carefully formulate the raw material ordering plan, prepare dishes reasonably according to the season, and constantly improve the service quality of the restaurant to meet the needs of consumers.

5, using their own knowledge and skills, timely analysis and monitoring of food raw material procurement, warehousing, cost accounting, price setting, gross profit margin control, etc.

6. Participate in the renovation of the kitchen, be responsible for the management of various kitchen properties, constantly introduce and digest advanced kitchen management skills, and master the knowledge of the use and maintenance of equipment, appliances and tools.

7. Attend relevant meetings held by the hotel and catering department, and implement the contents of meetings related to kitchen work.

8. Timely design and organize the implementation of large-scale banquets, participate in food festivals and other special activities, and implement the work of important banquets.

9. Be familiar with the technical skills and knowledge of employees, and organize and use them reasonably. Master and apply the knowledge and skills of food hygiene, food nutrition and food cooking technology, and organize activities such as food research, quality inspection, trial production of new varieties and peer exchange and learning.

10, design reasonable and efficient working procedures and operating standards for kitchen departments, posts and posts, and supervise their correct operation. Lead all employees to implement the rules and regulations of the department and the hotel, and deliver information in time.

1 1. Strictly implement the Food Hygiene Law of People's Republic of China (PRC), assist the food hygiene inspection to do a good job of food sample retention and inspection, and ensure food safety.

12. Assist the Food and Beverage Department in planning, organizing and implementing important reception activities (such as banquets, VIP reception, food festivals and food festivals) to ensure product quality and enhance the reputation of the hotel. Take the initiative to consult, understand the guests' opinions on the quality and supply of dishes, and take effective measures to improve them.

13, insist on holding a regular meeting of kitchen staff before going to work every day. Check the closing of the kitchen yesterday, items, water, electricity, gas, attendance of trash cans and employees, mental state and gfd, and check the acceptance of raw materials. Understand the problems existing in each post and the processing and storage of raw materials, deal with the problems found in the inspection in time, guide the improvement, and arrange and deploy the work of the day.

14. Before the market opens, check the food preparation of each stall, understand the reservation at the front desk, and understand the room breakfast.

15, supervise the product quality and hygiene of the canteen for cadres and workers, and control the monthly satisfaction survey results.

Authority: 1, the right to suggest reasonable staffing in the department, the right to appoint and dismiss personnel in the production department, the right to adjudicate work disputes among subordinates, and the right to assess the management level, business level and performance of personnel at all levels in the department.

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