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11 classic interview questions for hotel general managers
The hotel is under construction and will soon recruit a general manager. Want to know what questions are generally asked when interviewing hotel general managers? Below I have shared 11 classic interview questions for hotel general managers. I hope it will be helpful to you.
11 classic interview questions for hotel general managers
Question 1: Please introduce yourself?
The interview method for this question is: Candidate Station Get up and give a speech to everyone for five minutes. My purpose is to understand the applicant's psychological endurance, logical thinking ability, and speech ability, but his life introduction is secondary, because we already know something about him in his resume.
Applicants should do the following: 1. The introduction content should be consistent with their resume. 2. Try to be as colloquial as possible in the way of expression. 3. Keep to the point and don’t talk about irrelevant or useless content. 4. The organization should be clear and the levels should be clear. 5. It is most important to have a well-trained speech tone and body language.
Question 2: What hobbies do you have?
The purpose is: to understand the applicant’s personality, concepts, mentality, depth of thinking, etc. In order to gain a deeper understanding of the applicant's hobbies, I will ask more in-depth questions. For example, if the applicant likes pop music, I will ask relevant questions: When did you start to like it? Which singer is your favorite? Her singing What is her style like? Which is her famous song? Which of her songs is your favorite? Why? A candidate who really has this hobby should answer fluently. Unfortunately, many candidates cannot do it.
Some applicants like to read, so my related questions are even more pointed: Which writer do you like best? Which book by this writer do you like best? What is the central idea of ??this book? ?What insights did you have after reading this book? What is the inspiration for life? There are very few candidates who can answer such questions. Applicants should do the following: 1. Make preparations in this regard in advance. 2. It is best not to say that you have no hobbies. 3. Don’t say that you have those vulgar and unpleasant hobbies.
Question 3: Talk about your shortcomings?
The purpose is: to understand whether the applicant has seriously thought about himself, analyzed himself, and reflected on himself. If a person can recognize his own shortcomings and have the desire and methods to improve, he may be a rare talent.
Applicants should do the following: 1. It is not appropriate to say that they have no shortcomings, because people must have shortcomings, unless they are gods. 2. It is not appropriate to name shortcomings that seriously affect the job you are applying for. 3. As for your real shortcomings, analyze them carefully, face them with a positive attitude, and practice.
Question 4: What is the most failed experience in your life?
The purpose is: to understand the applicant’s courage and courage, whether he has fallen into the trap of selective perception, and whether he has carried out Have a deep introspection and whether you have learned a profound lesson. Applicants should do the following: 1. It is not appropriate to say that they have no experience of failure. 2. It is advisable to explain that before failure, you were more confident and tried your best. 3. Clearly state that the failure is mainly caused by subjective reasons. 4. After failure, I did a deep introspection, quickly cheered up, and faced future study or work with fuller enthusiasm.
Question 5: Why did you choose our hotel?
My purpose is: to understand the applicant's motivation, desire and attitude towards this job. I appreciate candidates who know my company well. Applicants should do the following: 1. It is recommended to answer from the three perspectives of industry, company and position. 2. Reference answer: I am very optimistic about the industry your hotel is in. I think your hotel attaches great importance to talents, and this job is very suitable for me. I believe I can do it well.
?
Question 6: What foreseeable difficulties do you have in this job?
The purpose is: the applicant’s predictive ability and how to deal with it. The vast majority of candidates cannot do this. Applicants should do the following: 1. Foresee difficulties in terms of technology, knowledge, experience, etc. 2. State your attitude towards difficulties: It is normal and unavoidable to have some difficulties at work, but as long as you have perseverance, a diligent learning attitude, a good spirit of cooperation and thorough and thorough advance With good preparation, any difficulty can be overcome. ?
Question 7: What will you do if you disagree with your superior at work?
The purpose is: to understand the applicant’s execution ability, interpersonal communication skills and coordination Ability and responsibility for work. Applicants should do the following: 1. First give necessary, private explanations and reminders to superiors. If it is invalid and will not cause significant losses to the hotel, I will obey the superiors' opinions. 2. If the superior's decision will cause heavy losses to the hotel and my explanations and reminders are ineffective, I hope to report it to the higher-level leader.
Question 8: Why should we hire you?
The purpose is: whether the applicant can answer from the perspective of the recruiting unit and be considerate. Applicants should do the following: 1. The company will hire applicants who basically meet the requirements, are interested in the job, and have sufficient confidence. 2. State your own point of view: I meet the recruitment requirements of your hotel. With my current knowledge, skills, high sense of responsibility, good adaptability and learning ability, I am fully qualified for this job. I very much hope to serve your hotel. If your hotel gives me this opportunity, I will definitely become a pillar of your hotel!?
Question 9: You are a fresh graduate and lack experience. How can you be qualified? This job?
The purpose is: I don’t really care about experience. The key is the applicant’s mentality, whether he has the confidence and determination to overcome his own difficulties, and whether the work is responsible. Applicants should do the following: 1. The answer to this question should best reflect the applicant's sincerity, wit, courage and dedication. 2. Express your opinion: As a fresh graduate, I do lack work experience. Therefore, during my studies, I have been taking advantage of various opportunities to work part-time in this industry. I also found that actual work is far richer and more complicated than book knowledge. However, I have a strong sense of responsibility, adaptability and learning ability, and I am quite diligent, so I can successfully complete various tasks during my part-time job, and I have benefited greatly from the experience I gained. Please rest assured that my school studies and part-time work experience make me qualified for this position. ?
Question 10: What kind of superior do you want to work with?
The purpose is: Through the applicant’s hope for the superior, the applicant can judge the applicant’s expectations for himself. Required awareness, this is both a trap and an opportunity. Applicants should do the following: 1. It is best to avoid specific expectations for superiors and talk more about their own requirements. 2. As a newcomer who has just entered society, I should ask myself to familiarize myself with the environment and adapt to the environment as soon as possible. I should not put forward any requirements for the environment, as long as I can use my expertise.
Question 11: What was the reason for your resignation from the previous hotel?
The purpose is: does the applicant have a grateful mentality or a hateful mentality. I particularly despise those applicants who use extremely bad attitudes to belittle the hotel where they left their jobs. Applicants should do the following: 1. Avoid stating the reasons for leaving the company in too much detail. 2. Do not mix subjective negative feelings, such as "too lucky", "interpersonal relationships are complicated", "management is too chaotic", "the hotel does not value talents", "the hotel excludes a certain employee of ours", etc.
3. However, you cannot dodge or avoid, such as "wanting to change the environment", "personal reasons", etc.
4. Do not involve your own negative personality traits, such as dishonesty, laziness, lack of responsibility, uneasy-going, etc. 5. Try to make the reasons explained add color to the applicant's personal image, such as: I left my job because this hotel closed down. I have worked in the hotel for more than three years and have deep feelings. Since last year, due to sudden changes in the market situation, the hotel's situation has taken a turn for the worse. I feel regretful that I have reached this stage, but I still have to face it, so I want to find a stage where I can use my abilities again. ?
There is not only one answer to the same interview question, and the same answer is not valid in any interview situation. The key is that after the applicant has mastered the rules, he can grasp the specific situation of the interview and consciously figure it out. The interviewer asks for the psychological context of the question and then puts it in his favor. How to introduce yourself during an interview
You need to be confident when introducing yourself
Many people are nervous and afraid that they will not perform well, so they keep their heads down and do not dare to look directly when introducing themselves. This is not good for the other party, let alone how confident you are. If you behave like this, the interviewer will not think you are nervous, but will think you are incompetent.
Keep smiling when introducing yourself
Facial expressions are very important. The other party can know your mental state at that time by looking at your facial expressions, whether you are relaxed or nervous, so even if you are inside Even if you are a little nervous, you should find a way to stay calm. You can put a smile on your face. On the one hand, you can relieve your own nervousness, and on the other hand, you can also give the other person a good impression.
What to say when introducing yourself
What to say when introducing yourself is also a question that many job seekers pay attention to. Generally, you should not say too much or too much when introducing yourself. Too complicated, it is easy to find the key points, and it will also make people think that you do not have a certain ability to summarize and summarize. Generally, the main contents are: your name, work experience, what abilities you have, what achievements you have obtained, etc. For fresh graduates, For job seekers, you can introduce your name, major, expertise, social practice, etc. These are what the interviewer wants to know. At the same time, the interviewer will also make a certain match and comparison in his mind between what you said and the requirements of the recruitment position.
Self-introduction requires understanding of the position
As mentioned in the previous self-introduction content, the interviewer will compare what you say with the recruitment position, so before making Before introducing yourself, it is important to understand the responsibilities and requirements of the position you are applying for, and then make targeted preparations. The content of your self-introduction is highly relevant to the requirements and abilities of the position you are applying for, so that your chances of success will be greater.
How long does it take to introduce yourself?
Of course, many job seekers are also very concerned about the time of self-introduction. They don’t know how long it should take to introduce themselves. Some interviewers will ask job seekers to Give a 1-minute or 3-minute self-introduction. If there is no strict time requirement, 1 and a half or 2 minutes is more appropriate for the content you are going to say. If you require a 1-minute introduction, you can shorten the prepared content a little bit. If you require a 3-minute introduction, you can also extend the preparation content appropriately or slow down the speaking speed a little. This kind of arrangement and preparation is more flexible.
Self-introduction needs to be combined with the environment
What you say when you introduce yourself is not static. It needs to be flexibly adjusted according to the environment at that time. You can use what the interviewer just said as a quote or This can deepen the interviewer's impression of you. At the same time, when you start to introduce yourself, you also need to make slight adjustments based on the interviewer's reaction. If the interviewer has an impatient expression on his face, it is best to adjust the content of your speech or End the self-introduction as soon as possible and join in the interaction between the two parties. Of course, you can also take the initiative to ask the interviewer for some relevant information when you end the self-introduction.
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