National Tourist Hotel Star Rating Committee List of National Tourist Hotel Star Rating Committees

1. List of Star Members of National Tourist Hotels

location

Beijing Hotel was established in 1900, adjacent to the Forbidden City. It takes five minutes to walk to Tiananmen Square, the Great Hall of the People, the National Grand Theatre and other historical and cultural attractions, just a stone's throw from the bustling Wangfujing Commercial Street (in the west).

Beijing International Hotel was established in 1987, adjacent to the Ministry of Commerce, China Customs and other state organs. It is close to embassies of various countries and offices of multinational corporations in China, and only across the street from Wangfujing Pedestrian Street (east side). Facing Henderson Center and COFCO Plaza.

In traffic

Beijing Hotel is about 30 kilometers (by car) from Beijing Capital Airport. About 3 kilometers (by car) from Beijing Railway Station; About 9 kilometers (by car) from Beijing South Railway Station; It is about 1 1 km from Beijing West Railway Station (by car). The subway is near Wangfujing subway station.

Beijing International Hotel is about 27 kilometers (by car) from Beijing Capital Airport, and there is an airport bus every half hour (16 yuan). About 1 km from Beijing Railway Station; It is about 13km from Beijing South Railway Station and Beijing West Railway Station (by car). The subway is near Jianguomen and Dongdan subway stations.

On guest room style

Hotel rooms in Beijing have different styles, among which the royal suite is designed based on the Forbidden City, which reproduces the aristocratic style of the Ming and Qing royal families. There are also famous guest rooms, executive suites, the Palace Museum and so on.

Rooms in Beijing International Hotel have different styles, combining luxury with simplicity, elegance with brilliance, showing different aspects of eastern and western civilizations.

On catering service

Beijing Hotel can serve Huaiyang cuisine, Sichuan cuisine, Shihuai cuisine, Tan Jiacai cuisine and other Chinese and foreign cuisines. This is a family dinner for Tan Zongxun, a bureaucrat in Tan Jiacai in the late Qing Dynasty. Because it is the second dish of Tongzhi for two years, it is also called the second dish. This dish is the only official dish exclusively operated by Beijing Hotel.

Beijing International Hotel can provide Japanese cuisine, Cantonese cuisine and other Chinese and foreign cuisines.

About the price (Christmas Eve, 20 17 12/24)

Refer to the booking website.

Beijing Hotel: Various rooms range from 680-3600 yuan.

Beijing International Hotel: Various rooms range from 698 to 2000 yuan.

On History and Acceptability

Beijing Hotel:

1.#039; People's Republic of China (PRC)'s first banquet was cooked by the famous chef of Huaiyang cuisine in Beijing Hotel;

2. The 29th Olympic Games Olympic Family Headquarters Hotel successfully received IOC members such as Rogge and Samaranch and IOC presidents from 204 countries and regions in 2008;

3. Designated reception hotels for major events such as the National People's Congress, the US Congress and the people of the whole country are always loved by representatives from Hong Kong and Macao;

I have received the heads of many countries and regions.

The picture above shows Premier Zhou receiving Nixon at Beijing Hotel.

Beijing International Hotel:

1. Designated reception hotels for major events such as the National People's Congress and the National People's Congress.

2. List of Star Hotels of China Tourist Hotel Association.

Portman Ritz-Carlton Beijing, China World Hotel and Guangzhou Garden Hotel.

As of April 15, 2020, China * * * has three platinum five-star hotels. On August 6th, 20 19, Shao Qiwei, director of the National Tourism Administration and director of the National Tourism Star Hotel Evaluation Committee, presented certificates and signs to China World Hotel, Ritz-Carlton Portman Hotel and Guangzhou Garden Hotel, which were awarded platinum five-star hotels. According to the National Tourism Administration, platinum five-star hotels will adopt a limited evaluation system, and the National Star Rating Committee will conduct annual evaluation and acceptance according to the application. For hotels rated as platinum five-star, an annual evaluation system will be implemented.

Data: Platinum five-star hotel evaluation standard: 1. At least two years five-star hotel qualification.

2. The geographical location is in the central business district or bustling area of the city, and the traffic is extremely convenient.

3. The distinctive architectural theme and unique appearance help to establish the image of a tourist destination.

3. The internal functional layout and decoration can be combined with local history, culture and

3. Star rating of tourist hotels

In 2004, the National Tourism Administration and the Ministry of Commerce revised and promulgated the new national standard "Star Classification and Evaluation of Tourist Hotels". Break through the traditional five-star hotel as the highest level, and establish a new five-star hotel level platinum five-star from 65438+February 2005 1 Platinum and five-star hotels are the top hotels in the industry, and the quantity control is extremely strict. For example, Sofitel, platinum five-star. So your six-star rating doesn't exist. It may be called platinum five-star or above by S.

4. Notice on publicizing the list information of tourist star hotels.

By the end of 2006, there were 468 accommodation reception units in Beijing, including 700 tourist star hotels and 398 non-star accommodation reception units, with 286,900 rooms and 57 beds.

By the end of 2007, there were 806 star-rated hotels in Beijing, with 5,780 accommodation units, 328,400 rooms and 646,400 beds. According to the latest data, as of June 2008 165438+ 10, there were 827 star-rated hotels in Beijing, including 52 five-star hotels and 22 four-star hotels10. Star hotel rooms 132733, beds 23 1880, and the total number of accommodation and reception units is about 6000. According to official statistics, the number of star-rated hotels in Beijing (including urban and suburban areas) increased from 65,438 in199 to 277, to 652 by the end of 2005, to 700 by the end of 2006 and to 806 by the end of 2007. From 1999 to 2007, the average annual growth rate of the total number of star-rated hotels in Beijing reached 15.3%. According to the statistics of Beijing Tourism Bureau, from 2002 to 2007, the number of rooms in Beijing increased from about 87,000 to about 1.3 million, with an average annual growth rate of 7.7%.

5 national tourist hotel star rating committee list publicity

The star standard of domestic hotels is different from that of foreign countries.

Introduction:

According to the "China People's * * and National Star Hotel Evaluation Standard", hotels are divided into five standards: one-star to five-star. With the star-plated pentagram as the symbol, 1 pentagram represents 1 star, 2 pentagrams represent 2 stars, 3 pentagrams represent 3 stars, 4 pentagrams represent 4 stars, and 5 pentagrams represent 5 platinum stars. The lowest star, the highest five white Venus. The higher the star rating, the higher the grade of tourist hotels.

6. The list of star-rated members of national tourist hotels was announced.

1. 1950, Zi Huajun joined the Dance Troupe of the Central Academy of Drama. 198 1, join the China * * * production party. He has been the leader and soloist of the Central Song and Dance Troupe, the director of the Dance Research Institute of the Chinese Academy of Art, and now he is the vice chairman of the Chinese Dancers Association and a member of the CPPCC (5th 5- 10/0). Zi Huajun is the only expert in China dance circle who has won two titles (national first-class actor and researcher). She has made remarkable achievements in dance performance, dance theory and dance teaching.

2. Wang Yabin 1984 was born in Tianjin, and is a national first-class actor, dancer, director and producer. Wang Yabin 1999 was admitted to Beijing Dance Academy. In 2000, she participated in the classical dance "Fan Dancing Danqing" and won the gold medal in the national TV Dance Competition. In 2004, he starred in the S dance in Zhang Ziyi's movie "House of Flying Daggers" and officially entered the film and television circle.

3. Huang Doudou, born in Wenzhou, Zhejiang Province in February 1977, is a China dancer and a national first-class actor. Graduated from Beijing Dance Academy, member of the 10th National Committee of China Federation of Literary and Art Circles. 2015165438+1October 19 was elected as the 10th vice chairman of China Dance Association. Huang Doudou graduated from Beijing Dance Academy and is currently the artistic director of Shanghai Song and Dance Troupe and a national first-class actor.

4. Yang li Ping,1958165438+10/0, born in Yunnan, China, is a dance artist. Vice Chairman of the 10th China Dancers Association, national first-class actor. He likes the special government allowance of the State Council. Member of China National Folk Dance Examination Committee. 5. Jia Zuoguang was born in Shenyang, Liaoning, Manchu. A famous dance performance artist and choreographer, the founder of modern folk dance and classical dance in China, and the founder of Beijing Dance Academy, he is known as the Oriental Dance God.

7. List of five-star hotels assessed by National Tourism Administration

I'm an insider. I'm good at this. The so-called five-star hotel refers to the hotel that has been evaluated by the National Tourism Administration, while the quasi-five-star hotel has not been evaluated. Generally speaking, it is not listed. There is no essential difference between the two, nor does it mean quasi-five-S.

8 National Tourism Star Hotel Evaluation Committee Office

Quasi-five-star hotel refers to a hotel built according to the five-star standard, but it has been in business for less than one year, and has not declared its star rating or been rated as a star rating. This kind of hotel can be called a star-rated hotel in principle, but in order to highlight its hardware, the word must be a supplement, meaning how many stars to prepare.

In 2005, a term was introduced into the new evaluation standard of star-rated hotels, which divided the stars into seven grades: quasi-star, one-star, two-star, three-star, four-star, quasi-five-star and platinum-five-star. Quasi-five-star hotel is the beginning of five-star hotel, and platinum five-star hotel represents the highest level of star hotel (domestic).

Extended information:

Five-star refers to a hotel with a comprehensive level of five stars. The star rating of the hotel is divided according to the building, facilities, functions, management and service level of the hotel. The specific evaluation methods shall be implemented in accordance with the Facilities and Equipment Evaluation Standard, Facilities and Equipment Maintenance, Cleanliness and Hygiene Evaluation Standard and Guest Evaluation Standard issued by the National Tourism Administration.

criteria for evaluation

all

1. The functions of the hotel are reasonably divided and the facilities are convenient and safe to use.

2. The indoor and outdoor decoration of the hotel is high-grade, and the building and decoration are made of luxury materials.

3. The graphic symbols of hotel enterprise information meet the standard of LB/AT00 1.

4. There is a central air conditioning system.

5. Background sound system.

6. There is a computer management system suitable for five-star hotels.

Basic principles of service quality

Treat guests equally, regardless of race, nationality, country, wealth, affinity and don't judge a book by its cover.

Be polite, warm and friendly to the guests.

Be honest with guests and deal fairly.

Respect national customs and do not harm national dignity.

Abide by national laws and regulations and protect the legitimate rights and interests of guests.

Reference: Baidu Encyclopedia-Five-Star Hotel

9 national tourist hotel star rating committee list query

range

This standard stipulates the basic requirements of classification, evaluation conditions, organization, evaluation and management of travel agency rating.

This standard is applicable to travel agencies with independent legal personality established in Shandong Province according to law.

2 normative reference documents

The following documents are essential for the application of this document. For all dated reference documents, only the dated version is applicable to this document. For undated reference documents, the latest edition (including all revisions) is applicable to this standard.

Graphical symbols for public information GB/T 1 001.1Part: General symbols.

GB/T 1000 1.2 Graphical symbols for marking public information Part 2: Tourism and leisure symbols

Lb/t15971-2010 guide service specification

LB/T004- 1997 Service Quality Requirements of China Travel Agency

GB/T32943-20 16 service requirements of travel agency service outlets

GB/T 16766-20 17 basic tourism terms.

GB/T3 1385-20 15 general service rules for travel agencies.

3 Terms and definitions

The following terms and definitions apply to this standard.

3. 1 travel agency

Enterprises that provide related tourism services for tourists, carry out domestic tourism business, inbound tourism business or outbound tourism business, and implement independent accounting.

3.2 Tourism

Handle exit, entry and visa formalities for tourists, attract and receive tourists, and arrange accommodation and other paid services for tourists.

3.3 tour guide

According to the Regulations on the Administration of Tour Guides, a person who has obtained a tour guide card and accepted the appointment of a travel agency to provide tourists with tour guides, explanations and related travel services.

3.4 Tourism products

Through the utilization and development of tourism resources, we can provide tourists with a combination of tourist attractions and services.

3.5 Travel contract

Rights and obligations signed and observed by travel agencies and tourists (groups).

3.6 Five insurances and one gold

Refers to the existing pension insurance, medical insurance, unemployment insurance, work injury insurance, maternity insurance and housing provident fund.

4 Classification and representativeness

According to the service quality of travel agencies, it is divided into three grades, from low to high, which are 3A, 4A, 5A, AAA and AAA respectively. And AAAA；; ; They are.

5 rating conditions

Travel agencies participating in the rating should meet the following conditions.

5. 1 Basic conditions

5. 1. 1 The participating enterprises shall have independent legal personality.

Xiao Cui

5. 1.3 Pay the deposit for tourism service quality in full, and there is no illegal transfer of management right or part of management right.

5. 1.4 actively use the national tourism supervision service platform, timely and accurately improve the relevant information of travel agencies, and complete business statistics. All teams use electronic contracts and travel routes.

5. 1.5 It has not received any administrative penalty above a fine within two years, and has not been blacklisted in good faith.

5. 1.6 Implement the safety production plan, education and training system, and no major and above safety accidents or major and above mass incidents will occur within three years.

5. 1.7 Travel agency business shall not be conducted for six consecutive months within two years.

5. 1.8 The number of tour guides who sign labor contracts with travel agencies shall be no less than 20% of the total number of employees of travel agencies and no less than 3.

5. 1.9 Pay tour guide service fees to temporary tour guides, pay salaries and pay social insurance fees to tour guides who sign labor contracts.

5. 1. 10 The enterprise system is sound, with a sound contract file management and storage system, and the storage period is not less than two years.

5. 1. 1 1 There is a 24-hour complaint telephone and online complaint channel, and there is a special person responsible for the service quality supervision, complaint and dispute handling of travel agencies.

5.2 Service places and facilities

5.2. 1 There should be a business place with independent property rights or a lease contract of more than two years that is suitable for the scale and grade of the travel agency. The business area is not less than 200 square meters.

5.2.2 The business premises shall provide promotional materials of agents, travel agency services, tourism safety promotional materials, price lists of tourist routes, introduction of tourist destinations, tourist traffic maps, business premises designated by the tourism administration department for tourists, timetables of major means of transportation and reference of promotional materials.

5.2.3 The business premises of travel agencies should be relatively independent, with complete licenses, hung and displayed according to regulations, in harmony with the surrounding environment, with reasonable layout and consulting and reception facilities.

5.2.4 There should be communication tools such as telephone, fax and internet, and tourists can consult and book travel products from travel agencies through the internet, telephone and fax.

5.2.5 The business area shall be provided with a rest place for tourists.

5.2.6 Provide consulting, reception, contract signing, payment and other project services; Provide more than two kinds of tourist transportation ticketing agency services; Provide two or more entrusted agency services such as catering, entertainment, shopping, scenic spot tickets and airport pick-up.

5.2.7 Tour guide services in Mandarin and at least two foreign languages or minority languages and local dialects shall be provided.

5.3 Operation and Management

5.3. 1 Marketing Management

5.3. 1. 1 should have an independent enterprise online information platform and can accept tourists' reservations.

5.3. 1.2 has a perfect digital office system, customer files and enterprise identification system;

5.3. 1.3 shall have the registered trademark of the enterprise (or the registered trademark authorized by the superior enterprise) and be used uniformly in all wholly-owned, absolutely-controlled and relatively-controlled subsidiaries, branches and service outlets.

5.3. 1.4 A non-independent legal person engaged in tourism business established by a travel agency conducts online sales with the headquarters, and implements unified management, unified finance, unified collection and unified reception.

Staff management

5.3.2. 1 The receptionist should dress neatly, wear the corporate logo or post logo, and indicate the name of the receptionist.

The senior manager in charge of the operation of 5.3.2.2 travel agency has more than three years of travel agency management experience; The proportion of managers with college education or above should be no less than 40%.

5.3.2.3 should formulate and implement business training system and management training system, and ensure the training budget. Travel agency staff shall participate in the training activities organized by the administrative departments of culture and tourism in accordance with the regulations, and pass the examination.

financial management

5.3.3. 1 There should be at least two financial personnel with junior titles or above, at least one of whom has intermediate titles or above.

5.3.3.2 should have a financial system, a financial analysis system and a financial audit system that meet the requirements of the state, and submit statistical data.

5.4. 1.2 Provide complaints or consultation telephone and online complaint channels to the society, and handle tourists' complaints in time.

5.4. 1.3 Actively cooperate with the law enforcement departments in the cultural and tourism markets to investigate, verify and handle tourism complaints.

5.4. 1.4 In the past three years, the effective complaints against travel agencies received by the administrative departments of culture and tourism each year did not exceed 5/10000 of the number of receptions organized in that year.

5.4.2 Safety management

5.4.2. 1 There should be a perfect safety management system.

5.4.2.2 should set up safety guide signs to ensure the safety and order in the reception process.

5.4.2.3 should ensure the information security of tourists.

crisis management

5.4.3. 1 A crisis incident handling plan shall be formulated, a crisis incident handling mechanism shall be established, and training records shall be kept.

5.4.3.2 should have a reporting system for major events.

5.5 Business reputation and social reputation

5.5. 1 There should be comments from the tourist feedback system, and the feedback information and processing results of tourists should be recorded in detail.

5.5.2 Evaluate the satisfaction of tourists every six months, and the average satisfaction rate of tourists in the annual sampling survey in recent two years is not less than 85%.

5.5.3 Travel contracts should be signed with 100% tourists.

5.5.4 Contracts shall be signed with suppliers and customers in the same industry, and the contracts shall be performed according to the agreed time limit and payment terms.

5.5.5 Participate in public welfare activities more than twice a year.

5.5.6 Standardize the implementation of the unified insurance demonstration project of travel agency liability insurance.

5.5.7 There are safety problems in the leased vehicle, and the driver abandons the group. You are not qualified to take the examination that year.

6 Performance evaluation and management

6. 1 rating

6. 1. 1 Evaluation institutions and responsibilities

Establish rating committees of travel agencies in Shandong Province and municipalities to be responsible for rating travel agencies in Shandong Province and municipalities respectively.

Responsibilities of the Travel Agency Rating Committee:

(a) to formulate the work plan for the rating of travel agencies in the province and organize their implementation;

B) Selecting, training and assessing provincial evaluation inspectors in accordance with the principles of openness, fairness and impartiality;

C) Be responsible for the final evaluation, review, supervision and inspection, identification and filing of 5A travel agencies in the province;

D) Supervise the rating committees of travel agencies in cities to rate and review travel agencies, and review the rating results of cities.

Responsibilities of the Travel Agency Rating Committee:

A) Under the authorization and supervision of the provincial travel agency rating committee, rating and reviewing the travel agencies in this region;

B) Select, train and assess the municipal assessors according to the principles of openness, fairness and impartiality;

C) Be responsible for the assessment, audit, supervision and inspection of 3A-level and 4A-level travel agencies in the region, and report to the provincial travel agency rating committee for identification and filing;

D) Be responsible for the initial evaluation of 5A-level travel agencies in this region, and recommend it to the provincial travel agency rating committee for final evaluation.

Grade application

All travel agencies with rating conditions can apply to the local travel agency rating committee for corresponding rating. The application materials include:

A) application for rating of travel agencies;

B) A copy of the travel agency's business license and business license;

C) Travel agency rating scale, self-evaluation scale and other necessary supporting materials.

grade

6. 1.3. 1 Travel Agency Rating Committee will arrange assessment and inspection in time after accepting the application.

6. 1.3.2 The evaluation and inspection shall be conducted in accordance with this standard and the travel agency rating conditions in the Travel Agency Rating Scale.

6. 1.3.3 Grade evaluation and inspection shall be conducted by an evaluation inspection team composed of inspectors designated by the evaluation committee.

For travel agencies that have passed the rating of 6. 1.3.4, the provincial travel agency rating committee shall identify and uniformly issue corresponding rating marks, and announce them to the public.

For travel agencies that fail to pass the 6. 1.3.5 rating, the corresponding travel agency rating committee shall explain.

6.2 hierarchical management

6.2. 1 The service life of this grade is three years.

6.2.2 The Administration shall not use its grade mark.

6. 2. 3 A-level travel agencies have adverse effects due to major safety accidents, ama

6.3.3 According to the service life of the grade, the grade is reviewed once every three years, and the review results are announced to the public.

6.3.4 Travel agencies whose rating or inspection fails to reach the corresponding level of this standard shall be handled in the following ways:

A) The rating committee of travel agencies shall rectify, reduce or cancel the rating within a time limit according to the seriousness of the case;

B) If the travel agency that has received the rectification notice fails to rectify within the time limit or fails to meet the standards after rectification, the travel agency rating committee shall reduce or cancel its rating;

C) A travel agency that has been demoted or cancelled shall not resume or re-rate within one year from the date of demotion or cancellation; You can reapply for the grade after one year.

6.4 achievements

6.4. 1 Travel agency grade mark refers to the travel agency grade mark produced and issued by Shandong Travel Agency Grade Evaluation Committee.

6.4.2 Travel agency grade marks shall be placed in a prominent position in the business premises of the travel agency.