Model essay on work summary of front desk clerk (4 articles)

? I have compiled a summary essay on the work of front desk clerk for everyone's reference.

? Model essay on work summary of front desk clerk (1)

Leaders:

Hello!

Time is always fleeting. I have gained a lot since I started working in the company in August 1 for more than three months. Since taking office, I have full confidence in the working environment and new work at the front desk, and earnestly perform my duties. The study and work in the past three months are summarized as follows:

First, study in practice and try to adapt to work. As a new clerk, when I first joined the company, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content of the front desk and the functions of various departments of the company in a short time. It is said that the front desk is the window of the company's external image, and every word and deed represents the company. Guests visiting the company should greet politely, answer and transfer calls kindly, handle the daily affairs of the office building seriously, treat colleagues humbly and sincerely, and so on. . .

Second, the main work:

1. Complete the matters assigned by the department:

As follows: Make restaurant consumption report twice a month (once every two months) and check with restaurant leaders; Make statistics on paper consumption and telephone records at the beginning of each month and submit them to the enterprise management supervisor for reporting, so as to save the company's resources as much as possible; Make monthly reimbursement forms for SF Express and Shentong Express freight and miscellaneous expenses and submit them to the Finance Department for reimbursement; And register the requisition list of office building mineral water (barrels, vials) and office equipment materials (paper, ribbons, ink cartridges).

2. Complete the daily work within the normal jurisdiction;

As follows: replace the ribbon of fax machine, spare copier and printing paper; Deal with tape and paper jam problems of fax machines, photocopiers and printers; Register paper consumption and outgoing phone records every day; Replacing drinking mineral water; And the portal management of the first floor corridor and sample reception room.

3. Information processing and work records:

As follows: filter incoming calls and transfer the received information to the required departments in time; Pay attention to the fax content and convey it to the superior in time; And record the contact information of suppliers and common contacts, so that you can see the information you need at a glance.

4. Notice and reception of visiting guests;

The following: put away the toilet paper, toilet paper, facial tissue and mineral water in the reception room for later use. When you see the guests standing up and smiling, guide them to the required place to wait for contact, hand in mineral water or make tea in time, and resolutely ensure that they don't leave until after work. If there are visitors during the break or any department needs anything, they will also rush to the reception desk for help at the first time. And assist in the application.

5. The work area is clean:

The following: scrub the front desk every day and maintain office equipment; And clean up the sewage next to the water cooler.

Finally, to sum up, in the future work, I will strive to improve my self-cultivation and connotation, make up for the shortcomings in my work, constantly sum up experience in my new study, do my job well with a modest attitude and full enthusiasm, and give full play to my potential to serve the company! After becoming a full member, please also ask the leaders to criticize and advise, thank you!

Model essay on work summary of front desk clerk (2)

Paperwork is a starting point of my career, and I cherish it very much and try my best to adapt to this position. Through a year of continuous study, with the help of colleagues and leaders, I have completely integrated into the big family of general department, and my personal work ability has been obviously improved. Although there are still some shortcomings in my work, it should be said that I have paid a lot and gained a lot in the past year, and I feel that I have gradually grown up. The work of 13 is summarized as follows:

First, adapt to the working characteristics of general departments with a down-to-earth working attitude.

The comprehensive department is an important hub department of the company's operation, which coordinates and communicates a lot of work inside and outside the company and realizes information release, which determines the complex characteristics of the comprehensive department. Every day, besides work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so I have to rest assured and get rid of the work at hand first. So these temporary things take up a lot of work time, often at the end of a busy day, and I haven't finished what I originally planned to do. But the work at hand can't be delayed. I owe money today, and I have other work to deal with tomorrow. I will try my best to do my job well.

Second, do your duty and do a good job.

1. Do a good job in network and computer maintenance. Some computers in our unit are old, with low configuration and aging hardware, which often lead to problems. Some hardware or software problems take a long time to be detected before symptomatic maintenance can be carried out.

2. Do a good job of document printing and copying. This job is not fixed, and there are documents to be typed and copied every day. Generally speaking, clerks in various departments need to print contracts, reports and other documents, or copy reports in batches. This is a temporary job. Sometimes, because of the failure of the copier, the copying project can't be completed in time and can only be solved the next day.

3. Be responsible for receiving, registering, signing, returning, sorting, filing and keeping confidential all kinds of documents, managing the catalogue and filing of documents issued by superiors and internal documents of the company, and filing all kinds of documents before the end of the year.

4. Responsible for the daily management of the office, responsible for accepting complaints and visiting reception, sending and receiving faxes, attendance registration, answering phones, etc.

5. Complete the distribution and subscription of newspapers and magazines.

6. Do a good job of sending and receiving important letters of the company. Letters are generally sent by ems and registered mail, and freight bills are generally sent by ems.

7. Quarterly statistics of office supplies expenses and paper use. The work summary and plan of the front desk clerk

Three. Shortcomings and deficiencies and corrective measures

It is inevitable that there will be bumps in the work, temporary tasks will be issued, and the work tasks will be tense, which will lead to the problem not being solved and forgetting the understanding of leaders and colleagues.

After more than a year of hard work and study, I thank the leaders and colleagues for their concern and support. Although some achievements have been made, there is still a big gap from the requirements of the organization. I will study harder, expand my knowledge, and constantly improve my working ability and comprehensive quality. According to the requirements of "Theory of Three Represents" and the spirit of the 17th National Congress of the Communist Party of China, I adhere to the people-oriented principle, and regard performing duties for the public, discussing politics for the people, telling the truth, doing practical things, doing practical things and seeking practical results as the starting point and the end result of my functions. Firmly establish and implement a comprehensive, coordinated and sustainable development of Scientific Outlook on Development, and make new contributions to the leap-forward development of Daxian County.

Model essay on work summary of front desk clerk (3)

Unconsciously, I have been a receptionist for more than 4 months. The contribution of the front desk to the company's development is not as much and direct as that of the company's business and financial departments. However, since the company has set up this position, the leaders must think it is necessary to exist. Through thinking, I think that no matter which position, no matter what job, it is a part of the overall organizational structure of the company, and it is for the overall goal of the company. In these four months, with the care and help of company leaders and colleagues, I successfully completed the corresponding work. Of course, there are still many shortcomings to be improved. Now I will summarize the work of 20xx in the first half of the year as follows:

1. Attend departmental morning meetings, weekly meetings, training and other organizational activities on time;

2. Be responsible for updating the daily address book and roster, changing the employee number, company personnel transfer and contact information, and ensuring the update within 1 working day;

3. Responsible for the reception at the front desk: the correct guidance of customers, job seekers and outsiders; Answer, record and transfer front desk calls;

4. Ensure that the courier at the front desk is stored for no more than one day, so as to reply and handle it in time;

8, supervise the lobby health, bonsai and other conditions, to maintain a good image, there is a problem should be timely contact with the logistics director;

9. Manage and follow up the overtime list and leave application process of Fumeng Software;

10, at the end of the month, the staff will do morning exercises and call the roll every morning, and notices will be posted on the bulletin board at the end of the month; 1 1. At the end of the month, count the number of birthdays, send greeting cards, order cakes, and inform the canteen to prepare meals to ensure that personnel are not missing;

12. The arrangement of the personnel on duty every month was posted on the bulletin board at the end of last month, with advance notice on Saturday;

13, responsible for the normal development of the weekly morning meeting and ensuring that the notice of the host and sharing personnel is in place;

14. Be responsible for the spot check of the leave system at least twice a week, and provide correct data for the department heads for the administrative score at the end of the month;

15, responsible for the statistics and reporting of the monthly attendance report of employees, completing the attendance results of this month on the 25th of this month, and handling abnormal attendance statistics;

16. Assist the company in recruitment.

20xx Work Plan for the Second Half of the Year

1, improve your initiative and communication skills, pay more attention, be careful and consider all aspects, in order to better complete the work.

2. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, we can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power.

The front desk clerk work summary model essay (4)

I joined as a probationary employee on February 25th, 20xx, and it has been two months since then. From being unfamiliar with everything to trying to adapt, with the care and help of colleagues and leaders in the company, I basically completed all the work and gradually got used to and adapted to this job. In a short time, I have been familiar with all the work in the company office, defined the procedures and direction of the work, and had a clear working idea and ideological consciousness. In order to sum up work experience, continue to carry forward achievements and overcome shortcomings, the work in these two months is briefly summarized as follows:

During this time, I worked as an administrative clerk at the front desk of the company headquarters. When I first came to the company, I was taught by a colleague. She gave me a work handover form of the front desk clerk, which clearly listed the work scope of this position. Later, I also took part in the staff training of the company, and gained more knowledge about the company clerks and the internal structure of the company, and became more familiar with my own work, which reduced the difficulty of operation. I summed it up. My main job every day is

1, responsible for answering the phone and answering customers' questions.

2. Receive visiting guests, record visiting information, register visiting guests, open the glass door and guide them to the corresponding places.

3. Responsible for the distribution of employees and promoters in and out, the distribution of the schedule of events and work clothes.

4. Responsible for the distribution and registration of office supplies and daily necessities in all stores, headquarters and after-sales.

5. Send and receive daily newspapers, faxes and express parcels from headquarters. Send everyone's express package in time, or call to inform.

6. led display slogan management on the first floor of the headquarters.

7. Approve applications for administrative affairs of individuals and shops, such as business card applications, on oa.

8. Assist other colleagues to handle administrative affairs, such as photocopying.

It is said that the front desk is the window of the company's external image. Guests who visit the company should be polite, answer the phone kindly, handle daily affairs carefully and seriously, and be open-minded and sincere with colleagues ... gradually, I can learn at work and make progress in my study.

It is not difficult to say that the front desk work is difficult, but it is not easy to say that it is simple, because things are more complicated and I have more dealings with various departments. After working for more than two months, I have a sense of crisis, and I will inevitably encounter some bumps in my work, so it is not enough to rely only on the knowledge I have now and my understanding of the company. I think I should constantly recharge myself in my future work, broaden my knowledge and reduce the gaps and mistakes in my work. At the beginning of work, there will inevitably be some minor mistakes; However, as a lesson from the past, these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening.

In the future, I will devote myself to my work with a positive and optimistic attitude, do my job well, find out the shortcomings in my work in time, communicate with the department in time and try to do my job well, have a good service attitude, accumulate experience in receiving guests, leave a good impression on guests and transfer calls accurately. If you know that there is no one in a certain department, you will remind the caller, briefly explain when there may be someone, or briefly answer the customer's questions within your power, and strive to create a good front desk environment. We should keep a good image of the company and be a qualified employee. This has always been the goal and direction of future work!

I recommend it carefully.