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What are the sales words of real estate agents?
First, prepare yourself mentally. Before you make every phone call, you must know that the phone you dialed is likely to be a turning point in your life or your current situation. With this idea, you can have a serious, responsible and persistent attitude towards every call you make, and your mentality will have a positive motivation for success. \x0d\ Content preparation: Before making a phone call, you should prepare what you want to express. It is best to list a few items on the paper at hand first, so as not to forget your speech because of nervousness or excitement after the other party answers the phone. In addition, when communicating with the other party on the other end of the phone, if necessary, it is best to prepare and rehearse in advance. \x0d\ During telephone communication, pay attention to two points: 1 Pay attention to tone change and be sincere. 2 words should be organized, not incoherent and repetitive, which makes the other party disgusted or wordy. \x0d\ II。 Timing \x0d\ When you make a phone call, you must grasp a certain timing, avoid contacting customers while eating, and politely ask customers if it is convenient to answer the phone. For example, "Hello, Manager Wang, this is * * * from * * Company. I'll call you at this time, right? " If the other party has an appointment, happens to be out, or has guests, politely stop talking about the time of the call and then hang up. \x0d\ If the boss or the person you are looking for is not here, you need to ask the person who answers the phone for contact information. "* * Mr/Ms's mobile phone number? He/she only left this number when he/she called/came to the company last time. Thank you for your help. " . \x0d\ III。 Connect the phone \x0d\ and make a business call. After the phone is connected, the business personnel should say hello first, and after the other party signs up and confirms their identity, they can get to the point. For example, "Hello, this is * * * Company. May I speak to the boss/manager of * *? Hello, boss/manager, this is * * * from * * company. Please talk briefly about ........................................, because the telephone is easy to get busy when charging, so make a long story short whether you make a call or answer it. In short, in addition to the necessary greetings, we must talk less about topics unrelated to business and put an end to the phenomenon that the phone is busy for a long time. \x0d\ Politeness before hanging up ... After the phone call, the business personnel must remember to thank the customer. "Thank you for listening to my introduction for so long. I hope it will bring you satisfaction. Thank you. Goodbye. "In addition, customers must hang up first, so that business personnel can hang up gently. To show respect for customers. After \x0d\ hangs up ... many business people will immediately pop out a few indecent words from their mouths to relax their pressure after hanging up the customer's phone. Actually, this is the most unacceptable bad habit. As a professional telemarketer, this is absolutely not allowed.
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