How many regular Apple authorized stores are there in Xi'an?

There are five authorized distributors in Shaanxi, which are Apple’s high-quality dealers;

Coodong Xi’an Times Festival Store, No. 109 West Street

金 Honghua Century Xi'an Parkson Experience Center, No. 59 Huanan Road

Cool Action (Xi'an) Intime Flagship Store on the first floor of Intime Department Store, No. 48 West Street

Wanda Plaza, No. 8 North Section of Yanta Road Shop 1-29 on the first floor, CoolDong (Xi'an) Yanta Wanda Store

CoolDong (Xi'an) Minyuan Wanda Store, 5th floor, Wanda Plaza, northeast corner of Dongxin Street Crossing, Jiefang Road

1. Three guarantees: seven-day return guarantee, fifteen-day replacement guarantee, and one-year warranty.

2. Warranty time limit: The warranty time of the phone head is 1 year, and the warranty time of the accessories is: 6 months for the battery, 3 months for the wired headset, 1 year for the charger, and 1 year for the memory card. (Except otherwise specified by the manufacturer).

3. Under what circumstances cannot you enjoy the Three Guarantees: if the return, replacement, and warranty time limits are exceeded; if there is any human damage (including but not limited to water intrusion, moisture, falling, extrusion, etc.); if it is dismantled without permission machine (repaired privately at a repair station not authorized by the manufacturer); damage caused by the use of improper accessories (caused by inferior accessories such as non-original ones); failure to provide purchase vouchers such as invoices, agreements, warranty cards, etc.; non-functional Failure (generally manufacturers do not assume warranty for appearance problems, and manufacturers will notify you separately in special circumstances).

How to distinguish authorized stores from non-authorized stores?

Apple has extremely strict requirements for the signboards of authorized stores. They can only use the name of the dealer's company as the main one. The small Apple Logo and the authorized dealer logo are placed in the lower right corner of the signboard, and they cannot appear on the signboard. Words such as "Apple", "Experience Store", "Experience Center", etc.

For the convenience of operation, non-authorized stores create gimmicks and are usually named "Apple Store", "Apple Authorized Store", "Apple Experience Store", etc. Many people will be confused by such store names. Thinking that these are formal channels for purchasing Apple products, the truth is exactly the opposite.

Apple Authorized Resellers

Authorized resellers are independent organizations and are not directly operated by Apple. And it is divided into different levels, as well as campus experience centers.

1. Premium.

Apple Premium Resellers have been recognized by Apple and are able to provide superior customer service and focus on Apple solutions, services and support. Premium is usually an authorized point of independent stores. It has an independent single-story store with a larger store area and a complete range of products, including MacPro models.

The store has professionally trained employees and a unified decoration style. However, due to Apple’s strong control over channels, the prices of products in Premium stores must be sold at official prices.

2. AppleShop.

Points of sale designed by Apple, located within premium Apple dealers and other retail stores. Stores usually have experts trained by Apple. Except for some unpopular series, the products in the store are basically covered. Mac computers are the focus of AppleShop sales, followed by iPads. iPhones are usually not the focus of sales.

Legal Basis

Article 25 of the "Consumer Rights and Interests Protection Law of the People's Republic of China" Operators use the Internet, television, telephone, mail order, etc. to sell goods, Consumers have the right to return goods within seven days from the date of receipt without giving reasons, except for the following goods: 1. Custom-made by consumers; 2. Fresh and perishable goods; 3. Online downloads or unpacked by consumers. Audio-visual products, computer software and other digital products; 4. Delivered newspapers and periodicals.