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Summary report on business regularization work
Use the first person when writing a work summary. That is to say, it should be written from the perspective of this unit and department. The expression method is mainly narrative and discussion, supplemented by explanation, which can be mixed with narrative and discussion. Let me take you to see 5 examples of summary reports on the regularization of the business. I hope it can help you!
Report on the regularization of the business 1
Since I transferred to the sales department, I have It has been a year and a half, and when I look back at the road I have traveled and the things I have experienced over the past year and more, I don’t have too many emotions or surprises, but I have a calmer and calmer attitude. Under the leadership and help of the company's leaders, and with the full assistance of department colleagues, I was able to do my own job and make the sales work go smoothly. Although the sales situation is good, the payment recovery rate is not optimistic because the group headquarters does not settle the payment in time. Handle the company's door-to-door business in ____, deal with problems that arise during the product sales process, have friendly communication with various departments, and sort out the payables of previous years with the group headquarters. Since the accounts of previous years are not handled by me, plus Some missing documents and price or other issues have brought a lot of trouble to the current work. We promote each new product, keep in close contact with each dealer, and conduct analysis according to different regions, industries, and audiences. In daily In my work, after receiving the tasks assigned by the leadership, I actively started to complete the tasks on time while ensuring the quality of the work.
Summarizing the work of the past year, there are still many problems and deficiencies in my work. I need to learn from other salesmen and peers in terms of working methods and skills. In 2009, I plan to build on the gains and losses in last year's work. Learn from each other's strengths and offset weaknesses, focusing on the following aspects:
1. Annual sales tasks, actively collecting information and summarizing it in a timely manner;
2. The manager's sales work, starting from product Communicate carefully with customers in terms of price, quantity, quality and service attitude;
3. Check the accuracy and review carefully;
4. Timely processing of goods;
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5. Maintain and continuously develop new customers.
6. In everything, persist and persist! Finally, let me summarize the problems at work.
1. Insufficient inventory. Although the minimum inventory quantity of each product is marked on the inventory table, the actual quantity does not match, and many products are even out of stock. When there is not much inventory, it is recommended that the warehouse contact production in time to place orders, or contact sales to remind them to place orders. Most of the cases of missing orders are related to insufficient inventory.
2. The return of goods is not timely. The return time is always delayed. Regarding this phenomenon, the purchasing staff's attitude is mostly that it doesn't matter. They rarely think about how to solve the problem with the supplier. Instead, they hope that the sales staff will communicate with the customer to delay the time.
3. This will reduce the credibility of our customers. (This phenomenon is very serious) 3. Purchase’s handling of supplier returns. Due to time delays, many unqualified products were finally selected over and over again under forced circumstances and sold as qualified products. This is very inconsistent with our belief in "pursuing high quality". There are often things that are taken out that make the salesperson very embarrassed because of quality issues.
4. Reminders or reminders should be regularly issued for businesses that have not received payment after sales. There are many businesses that have received payment, but the finance department only informed the sales staff a few months later. During this period, the sales staff thought that the payment had not been received and kept urging them, which gave the customer a very bad impression!
5. For your own benefit When working is convenient, they often don’t care too much about others and don’t consider the trouble they cause to others. Sometimes a word or a small matter can be solved, but it makes the sales staff take many detours.
6. And the problem of dispatching cars.
7. Product development speed is too slow.
It is worth mentioning that great progress has been made in the first half of the year compared with the same period last year. Through the joint efforts of all employees, the company has achieved comprehensive success in all tasks, and all operating indicators have reached record highs. This is encouraging. But we still need to be better and stronger. This year I will work harder to do my part and actively help others.
I also hope that some of the problems existing in the company can be properly resolved. Continuously developing new products and developing new areas, I believe that the company will go further and have a higher market share. Chutian people will be filled with happy smiles!
Business regularization work report 2
p>Dear leaders:
Hello! First of all, I would like to sincerely thank Red Bull for giving me this valuable job opportunity.
I am Wu Botao, the Huazhou business representative of the Maoming Office. I joined the Huazhou Red Bull team in late February this year and became a member of the Red Bull company.
I am careful and conscientious in my work and have a strong sense of responsibility and enterprising spirit. I strictly abide by the company's rules and regulations and am enthusiastic about work. I have a cheerful personality and am willing to communicate with others. I have good communication skills and strong teamwork ability. ; Strong sense of responsibility, accurately and efficiently complete the work assigned by the supervisor, and be able to cooperate fully with team colleagues and get along harmoniously. In the past four months of working and studying in the company, under the care and guidance of the supervisor and senior team members, I have achieved certain results in product sales and brand maintenance skills. I will now report my work as follows : I am mainly responsible for the maintenance and expansion of the Hedong Market in Huazhou City. The main types of customers visited are terminal stores, covering 5 wholesale stores; 325 omni-channel customers, 6 BC supermarket customers, and 200 customers included in the visiting line . According to the company's regulations, it is planned into 5 routes that are visited once a week. Monthly sales are completed ahead of schedule or in excess. During daily work visits, strictly implement the eight steps of visits to develop standard and efficient work habits. Pay attention to the self-improvement of hands-on ability and the enhancement of vivid display to enhance the product market image. In terms of cultivating customer relations, I have always adhered to the highest principles of honesty and trustworthiness. It is not easy to make promises to customers, but if you make a promise, you must be patient and careful to do things well for customers; problems raised by customers are solved in a timely manner or reported to the supervisor for help. Although I have only been on the job for a few short months, my line customers have always appreciated my work.
Gradually, I felt that the burden on me was heavier, which was a responsibility and mission. The value and extraordinary dream of Red Bull require each of us Red Bull people to jointly create it. At the same time, I realized that there are certain gaps between my work and my predecessors: for example, sometimes I am not competent enough in doing things; my comprehensive analysis ability is weak; my professional knowledge is insufficient, etc.
For this reason, I never dare to take it lightly and never stop learning at work. Learn from books, learn from supervisors and leaders, and learn from the seniors around you. God rewards hard work, and through continuous accumulation, I believe I will be able to quickly adapt to the position assigned to me by the company, and be able to calmly handle various problems that arise in daily work.
This year I was fortunate enough to attend the mid-year meeting of the Zhanjiang branch. I was deeply shocked by the mechanization and scale of the base and the professionalism of the external lecturers. The sports competitions organized by the branch have enhanced the friendship among all our employees! Isn’t such a complete and passionate platform more worthy of our youth?
Regarding future work plans, I summarize as follows Here are a few points:
1. Improve product sales and maintenance skills through online business school learning.
2. In practice, consciously and continuously exercise your courage and perseverance, improve your ability to solve practical problems, treat every job actively, enthusiastically and meticulously, and make greater contributions to the company.
3. Strengthen the ability to discover potential customers and develop sales markets.
This belief of "Creating roads when encountering mountains and building bridges when encountering waters" has always guided me since I joined the company to not be afraid of difficulties and continue to practice, helping me achieve one self-breakthrough after another. I hope that the company will allow me to officially become a member of Red Bull through the assessment of my work attitude and work ability.
Business regularization work report 3
It has been nearly three months since I joined the company in September 20____. During these nearly three months of work and study, I have come into contact with many people. Heshi, while rejoicing in my growth, I also understand that I still have many shortcomings that need to be corrected. Under the guidance and training of leaders at all levels, and with the care and help of colleagues, I have achieved certain results in all aspects of my thinking, work, and study, and my overall personal quality has also been improved to a certain extent. Now I will A brief summary report of three months of work. With infinite longing for life, I walked into ____. During the internship period, on the one hand, I strictly abide by the company's rules and regulations, do not be late, do not leave early, be strict with myself, and consciously abide by various work systems; on the other hand, I am hard-working, proactive, and work hard; While completing the work assigned by the leadership, I proactively assisted other colleagues in their work, and learned humbly during the work process to improve my abilities in all aspects; in addition, I also became a glorious banquet reservation clerk. Responsible for basic daily customer relations, I am also responsible for communication and contact with guests. Now is the stage where I study hard. "When three people travel together, there must be my teacher." Every colleague in the hotel is my teacher. Their rich experience and work behavior are a valuable asset to me. I remember that when I first arrived at the banquet department, everything about the banquet was novel. Although I am not majoring in hotel management and know very little about hotel management, I have benefited a lot from the dedicated guidance of the person in charge. With full enthusiasm for work, I gradually became familiar with the operation of the department. As a newcomer, all I can do now is to work hard, let myself sway my sweat in my ordinary position, rejuvenate my youth and enthusiasm, and let myself get more exercise. Although I am just getting started, I am as passionate about my work as other young people. The question I often think about is how to do my job well, especially during the busy period at the end of the year. For this reason, I often ask old employees for advice.
Along the way, while studying with the person in charge, I deeply felt that my business knowledge and basic skills were insufficient. At the same time, I also realized the hardship of grassroots work! As a young worker, I still have a long career in the future. There are still many opportunities. In order to achieve my goals as soon as possible, I ask myself: work hard, maintain my strengths, correct my shortcomings, fully reflect my own life value, and contribute to the bright future of the company.
Business regularization work report 4
Time flies, and it has been half a year since I came to the company before I knew it, and it is almost the Chinese New Year. I remember when I first came here, I was excited and worried at the same time due to my lack of experience. Initially I came here with the attitude of learning and exercising. After half a year, I feel that I have learned a lot and made a lot of progress. I have a completely new experience in life and work. Although there is no big contribution, it can be regarded as an extraordinary test.
Here, of course, first of all, I am very grateful to the company for giving me this opportunity, which allows me to continue to learn and make progress at work, and slowly improve my own quality. At the same time, I am also very grateful to everyone for your support during this period. my help.
After I walked out of school and entered social work, I found that everything was more formal than when I was in school. I had to go to and from get off work on time every day, and I had to sit in front of the computer all day every day. Nowadays, salesmen cannot do without it. I was a little uncomfortable with the computer at first, but slowly I adjusted to it.
First of all, let me summarize my work in the past six months.
In the past six months, I have mainly done the following things. The most important thing is of course responsible for online publishing. I remember that I didn’t know how to publish when I first came here. After this period of publishing, I slowly gained new experience and knew how to increase the exposure of my company’s products. Of course, we will also update our company's product information in a timely manner every day, and publish some new products to the website from time to time to enrich our product information. After half a year, although there are no substantial customers, we will also receive some inquiries on some free websites, which shows that the hard work has not been in vain. Therefore, we will continue to work hard to maintain these B2B websites in the future.
The second is understanding of the product.
I remember that when I first came here, I often went to the production workshop to learn about the equipment. For this reason, the supervisor also wanted us to have a general understanding of the product as soon as possible, allowing us to learn about one piece of equipment every week and communicate with each other. . Now I have a relatively comprehensive understanding of the company's main products. Of course, we know that this is not enough. I must work hard to understand more products in the future, especially those from other manufacturers.
In addition, I usually handle some inquiries. The supervisor will assign some inquiries received on the ____ website to me for processing. Of course, I will deal with them in a timely manner and respond to letters in a timely manner, but most of them have not been heard from. Maybe most people have experienced the same thing. Many of the letters sent out received no reply. Even if the price was partially quoted, the possibility of final transaction was slim. Even so, respond promptly to every inquiry to leave a good impression on your customers. They say that being a salesperson requires patience and perseverance, which is probably reflected here.
After half a year, although I have not received an order yet, I have a certain understanding of the foreign (domestic) trade process in general. Customer inquiry - quotation - getting an order, signing a contract - placing orders within the company - producing equipment in the production department - shipping - debugging - after-sales service, every link is crucial.
Of course, there is something worrying about half a year later, that is, the company's overall system is relatively chaotic. I basically understood the company's work process and the company's development direction. This made me understand that work is not a person's business, and the power of unity is great. The company's most important departments are the sales department and production department. The collaboration between these two departments is very important. If these two departments are disconnected, nothing will be accomplished.
We know that only when the sales department receives the order, the production department will have work to do. At the same time, only if the production department hands over the equipment on time can the next cooperation be possible. In fact, as a company, the first thing to manage is talents, followed by integrity, and then products. The time to come to Haute is neither long nor short. But in the past six months, a lot of things have happened. The fitters downstairs have been changed one after another, including warehouse managers and technicians. The turnover of personnel is frequent. It may be that the employees lack a sense of belonging. Also, take the new product shoe cover machine as an example. Since the launch of this product, there have been many twists and turns. For example, it cannot be delivered on time. Customers have come many times but cannot see the equipment that can operate normally.
It is said that closing a deal is not the end of the sales work, but the beginning of the next sales activity. But our current situation is that we lose a customer every time we receive an order. In the final analysis, the reason lies in integrity. We know that integrity is the philosophy of company management. Rather than operating products, it is more about operating integrity. Every company relies on integrity to maintain its existing customer base and expand its influence. In addition, product quality is also crucial. Only when the equipment is of high quality will customers trust us, so we must pay close attention to product quality in the future.
During this period of time in the company, I am also very grateful to everyone for taking care of and helping me. Of course, special thanks go to the supervisor. I remember that when I first came here, I really didn’t understand a lot of things.
It is said that newcomers need someone to guide them. I may be considered one of the lucky ones because I have an experienced supervisor to guide me. I remember that I didn’t know anything at the beginning. I didn’t know how to send and receive faxes, I didn’t know how to publish information on B2B, and I didn’t know how to respond correctly to some inquiry letters.
During this period, I really learned a lot under the careful guidance of my supervisor. In addition, everyone usually taught me some principles of life and work, which cannot be learned in school. Of course, there is still a long way to go and there is still a lot to learn. I will continue to learn from everyone.
Business regularization work report 5
After three months of study and work, I carefully thought about my work and recorded it as a phased summary of my work. Report my work to the company leaders, and ask the leaders to review and approve my application for full-time employment.
First of all, I would like to thank the company's human resources department for recognizing and recruiting me into the company, training me in all aspects, and giving me the opportunity to develop in the company. I would like to thank my leaders and colleagues for their constant training, guidance and help, which enabled me to learn the most knowledge and information and improve in just three months. The following is my summary of the past three months:
1. Daily work
1. Seriously study the company’s history, system, etc. training organized by the company’s human resources department. The company has a deeper and more complete understanding. I believe that as the company develops, I will also make great progress.
2. During the company’s training for new employees, I worked hard to learn about the company’s overall situation and product system knowledge, and mastered the functions, working principles, structures, characteristics, materials, etc. of each part of the product system. , laying a solid foundation for future business work.
3. Master more industry knowledge in a short period of time, and learn to supplement industry knowledge at any time in later work. Not only do you work hard to learn industry knowledge during your study period to prepare yourself for entering the job role as soon as possible, but you also want to do your business work more outstandingly and integrate into this industry, and strive to make friends and learn industry knowledge during the work process. In business work, exchange information, learn from each other, and strive for long-term development in this industry.
4. Carefully studied business knowledge. There is no slack in the training of business knowledge, which enables us to clearly understand the qualities necessary for success as a salesperson, and also makes us better at details in communicating with people in business work. It enhances our confidence in success.
2. Work Perception
1. Thank you to the company for its support of our business work. In order to facilitate the work of our salesmen, the company has equipped us with laptop computers, company corporate image introduction PPT, and product system process flow demonstrations, making it convenient and fast for us to search for projects and introduce product information during the work process. At the same time, it also enhances the company's image and increases the chips for business success.
2. Diligence is the primary prerequisite for business work. During the study and preparation period, study product knowledge diligently, carefully study various trainings organized by the company, keep study notes, work diaries, and repeatedly organize language exercises to explain the system. Project information is a prerequisite for business work. Diligently search for project information, summarize and exchange experiences on searching for projects, so that you can get better and more project information and have a greater chance of success. During the work process, work diligently to summarize the experience and lessons learned at work, and boldly try your own ideas and experiences.
3. Good at learning and summarizing. "Learning without thinking is a waste, thinking without learning is dangerous." During the work process, we must be good at summarizing and thinking about things in the work process, summarizing and thinking about project information, summarizing and thinking about work methods, and summarizing and thinking about business formats. Work and obtain conditions for improvement. If a person just works mechanically without summarizing and thinking, he will not make progress. And if you don’t implement your own ideas after summarizing and thinking, it will be of no use. It will not help. It is tantamount to fantasy and will not make progress.
4. Work progress requires methods. The method is summarized and put into practice after working for a period of time and reviewing the previous work. The improvement of working methods is a step-by-step work, a long-term process, and it is also a process of continuous summary and improvement.
5. Go all out in business work. Go all out for your work, do your best to obtain information from all aspects, think about the key to success, and go all out to use various methods to gain key people's recognition of our company's technology in order to achieve ultimate success when bidding.
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