Basic introduction of Qingzhou people's hospital

Qingzhou People's Hospital, founded in 1948, is a national second-class general hospital integrating medical treatment, teaching, scientific research, prevention and health care.

It has successively won the titles of "National Healthy and Honest Hospital", "The First Batch of People's Satisfied Hospitals in China", "Top 100 Hospitals with National Government Relieved and Patient Satisfied Harmony", "Advanced Unit of Hospital Culture Construction in China", "Top Ten Most Trustworthy Hospitals in Shandong Province", "Advanced Unit of Huimin Medical Care in Shandong Province", "Advanced Unit of Hospital Economic Management in Shandong Province" and "Advanced Collective of Health System in Shandong Province". Honorary titles such as "Shandong Province Demonstration Unit of Doctor-patient Harmony", "Weifang Top Ten Hospitals", "Weifang City Staff Professional Ethics Construction Top Ten Collective", "Weifang City Medical Ethics Demonstration Hospital", "Qingzhou City Top Ten Units" and "Provincial High-quality Nursing Demonstration Ward".

There are Qingzhou Charity Hospital, Qingzhou Kyushu Brain Hospital, China Academy of Medical Sciences Beijing Tiantan Hospital Brain Collaboration Center, Ministry of Health China-Japan Friendship Hospital Chest Surgery Collaboration Center, China-Japan Friendship Hospital General Surgery Collaboration Center, China-Japan Friendship Hospital Orthopedic Surgery Collaboration Center, Peking University Clinical Cancer College Gastric Cancer Collaboration Center, China Diabetes Prevention Center Qingzhou Branch, Shanda Thyroid Breast Surgery Research Institute, Shanda Hepatobiliary Vascular Surgery Research Institute, Qingzhou Minimally Invasive Surgery Center, Qingzhou Health Examination Center, Weifang Qingzhou Forensic Judicial Appraisal Institute, etc. It is Qingzhou Emergency Center, Qingzhou Cancer Prevention Center, Qingzhou Red Cross Hospital, Taishan Medical College Teaching Hospital, Qingzhou Medical Association, Qingzhou Medical Insurance Designated Hospital, Maternity Insurance Designated Hospital, Rural New Cooperative Medical Care Designated Hospital and physical examination hospitals of major insurance companies.

The hospital has a team of high-quality professionals, with an existing staff of 654.38+10,000, including 68 with associate senior titles or above, 2 doctoral students, 28 master students and 69 master students. There are more than 720 beds in the hospital, 40 clinical medical departments, with more than 200,000 outpatient visits and nearly 30,000 discharged patients.

The hospital has Philips Brilliance 64 row128th floor nano-CT, Philips Achieva nova dual 1.5t magnetic * * * vibrator, the first PET/CT in a national second-class hospital, Philips FD20 digital subtraction vascular system, Philips digital gastrointestinal machine, Hitachi 7600 automatic biochemical analyzer and Weifang's first breast DR. Siemens 16 slice spiral CT in Germany, GE magnetic resonance in America, SIEMEN-2000 high-end full-body color Doppler ultrasonic instrument in Germany, linear accelerator, DR and CR digital photography system in America, 12 hyperbaric oxygen chamber, internal sound field tumor hyperthermia system, digital flat-panel DSA, digital gastrointestinal machine, german snake arthroscopy, Japanese electronic gastroscope, laparoscopy and hysteroscopy. More than 500 sets (pieces) of large-scale advanced medical equipment such as transcranial Doppler, self-coagulation radio frequency scalpel, renal dialysis machine, American ophthalmic phacoemulsification instrument, ophthalmic surgical microscope and complete ECG monitoring system. In recent years, more than 100 scientific research projects have won provincial and municipal scientific and technological progress awards, 20 have won national patents, and more than 20 medical works have been written.

In recent years, the hospital adheres to the tenet of "People's Hospital sincerely serves the people and always serves" and adheres to the concept of "caring for the world and caring for all beings". Based on the improvement of technical level and service quality, the scale of the hospital is constantly expanding, the medical treatment process is more reasonable, and the hospital environment is warmer, which basically meets the growing medical and health care requirements of the people. At present, the hospital management concept has become the most popular concept in well-known hospitals. Advanced management concept has quietly caused the change of hospital management concept. In this case, many hospitals have formulated the hospital service tenet and hospital spirit or slogan to reflect the hospital's business philosophy, show the hospital's goals and missions, and embody the hospital's code of conduct, and encourage all employees to establish a good image of the hospital through these purposes and spirits. Slogans usually refer to the expression of hospital ideas. Qingzhou People's Hospital in Shandong Province is famous for "People's Hospital is for the people", which shows the importance of this concept in hospital management. Practice has proved that cultivating and carrying forward hospital spirit is an effective form to shape a good image of the hospital and plays an important role in the development of the hospital. Of course, the cultivation of hospital spirit should not be single, but should be combined with the construction of modern hospital system, hospital management objectives and meticulous ideological and political work to make it the spiritual driving force for hospital development.

A good social image is the external expression of shaping a good hospital image.

Hospital environment marks the management level of modern hospitals and affects the social image of hospitals. First, the hospital environment is the most basic embodiment of hospital culture. If the hospital is a place where employees work and live, then there must be security facilities suitable for employees' work and life, so that employees can work and live reasonably, safely and civilly. Secondly, creating a beautiful hospital environment and a cordial working atmosphere is an important part of shaping the hospital image. Outpatient service, ward, registration, service facilities, service process, etc. Everything in the hospital is the window of the hospital image. Therefore, Qingzhou People's Hospital carefully designs the hospital environment layout, strictly manages the environment and order, constantly improves the level of hospital purification, greening and beautification, strives to create a beautiful and elegant hospital cultural environment, integrates management into hospital cultural construction, cultivates employees' sentiment, improves the hospital's social visibility, and adds luster to the hospital.

High-quality service image is the primary task of shaping a good hospital image.

Service image is the comprehensive embodiment and epitome of hospital image. In the modern hospital system, hospitals control their own destiny, survive and develop themselves. And the way out for survival and development. It often depends on the social benefits brought by hospital services. First of all, if a hospital wants to provide high-quality services, it must regard quality as the life of the hospital. Service quality is not only an economic issue, but also a political issue related to hospital reputation and social development and progress, which is the most direct embodiment of hospital culture. Grasping the key point of service image can promote the synchronous promotion of other images. It is necessary to infiltrate the image of grasping service into the quality management system, and form a good atmosphere in which everyone attaches importance to service quality and everyone strictly controls quality among cadres and workers. Secondly, build famous doctors, famous hospitals and famous departments in the competition, enhance the popularity of the hospital and create the best benefits of the hospital. In the market economy, hospitals must consciously expand their popularity, strengthen the concept of market competition, and make services form their own cultural advantages in the market. At the same time, it is necessary to strengthen publicity abroad, and personalized publicity is an important means to shape the image of the hospital. For example, Qingzhou People's Hospital, starting with the dress of employees, has formulated post service standards including administration and logistics, and formulated detailed standards for the words and deeds of hospital staff, providing standardized services for patients, which has been widely praised by all walks of life.

Honest and clean leadership image is the key factor to shape a good hospital image.

The leading role of hospital leaders in the hospital and their own demonstration ability are the concrete embodiment of the leadership image and the key to shaping a good hospital image. First of all, the style of hospital leaders is an important symbol of hospital image. What kind of leadership there is, what kind of hospital culture and hospital image there is. Therefore, hospital leading cadres should constantly improve their own quality, not only be pragmatic, proficient in business, good at management and innovative, but also be honest, self-disciplined and dedicated leaders. Secondly, it is necessary to improve hospital leaders' understanding of hospital culture and become intellectuals in hospital culture construction. First, hospital leaders should mold themselves into managers with high-grade cultural literacy and modern management concepts, adapt to the new needs of the continuous development of market economy, and make hospitals invincible in the competition. The second is to grasp the direction and basic principles of hospital culture, broaden our horizons and innovate constantly on the basis of learning from advanced hospital management experience. In recent years, Niu Jianyi, president of Qingzhou People's Hospital, has set an example by repeatedly stressing that "leaders should take the lead in honesty and self-discipline" at various hospital meetings, and put it forward as the focus of work every year, which shows that the hospital attaches importance to the image of leaders.

Dedicated employee image is an important basis for shaping a good hospital image.

The overall image of the staff is the concrete expression of the internal quality of the hospital. Cultivating new people with ideals, morality, culture and discipline is an important content of hospital culture construction: cultivating employees' dedication, love, carefulness and carefulness; Establish the concept of respecting knowledge and talents; Create an environment conducive to all kinds of talents to stand out and interpersonal relationships of equality, unity, harmony and mutual assistance, enhance the cohesion and centripetal force of the hospital with the good mental outlook of employees, and win a good social image and reputation of the hospital. Adhere to the principle of "people-oriented", so that the cultural construction of the hospital can achieve the purpose of improving the quality of all staff and mobilizing the enthusiasm of all staff for service. To mobilize all employees to participate in hospital cultural practice, we should achieve "three satisfactions", that is, to meet the needs of employees to participate in democratic management, to meet the needs of employees eager to become talents, to meet the needs of employees' material and cultural life, to adapt to employees' intention to realize their personal values and material and spiritual needs, and to create a good cultural atmosphere to adapt to hospital development. Qingzhou People's Hospital also took the opportunity of on-the-job training, technical competition and knowledge competition to train its employees in politics, technology and business, and further improved the staff training network and assessment management methods with basic education, technical education and skill education as the main contents. At the same time, we will carry out various recreational activities that are beneficial to employees' physical and mental health, achieve the purpose of entertaining and entertaining, and strive to create a workforce with good ideas, strict discipline, strong business and hard work style that meets the needs of the market economy. Dahua Branch (Yidu Street Community Health Service Center) is located in Xindonghuan in the east, Jishan Road in the south and Qingzhou Economic Development Zone in the north. Its community service radius is 6 kilometers, and there are 27 residential quarters with about 20002 people in its jurisdiction. The community service center is located on the south side of National Highway 309, with a building area of about 1.500 square meters. Ten thousand yuan or more instruments 16, 32 professionals, including attending physician or above 13. It has a high level of diagnosis and treatment of common and frequently-occurring diseases in the community, and is equipped with emergency room, general clinic, Chinese medicine department, obstetrics and gynecology department, family planning service room, radiology department, electrocardiogram room, B-ultrasound room, laboratory, community health education publicity room, children's preventive health care room, vaccination room, etc.

The purpose of the community is to facilitate the people, benefit the people and be close to the people, and provide meticulous and thoughtful services for community residents in terms of assistance and security, medical security and residents' education. Various volunteer service teams have been set up in the community to provide all kinds of paid, low-paid and free services to the residents in the jurisdiction in time, seriously solve the needs of the masses, and buy ambulances to pick up and drop off patients for free. The community is my home, and the construction depends on everyone. Yidu Street Community Health Service Center will take "building a first-class community and creating a first-class service" as its working goal and "helping the people, being responsive, answering questions and helping others" as its working principle, and wholeheartedly provide enthusiastic, thoughtful and high-quality services to community residents. Strive to become a bridge between the party and the government and a model of spiritual civilization construction.

Beicheng Branch (Beicheng Community Health Service Station of Yidu Street) was established in 2005, covering an area of about 270 square meters. It can provide outpatient consultation, contact referral, infusion, hospitalization, medical insurance credit card and other services for community residents. In 2009, according to the requirements of national policies, Qingzhou Health Bureau was successfully transformed into Yidu Jiebei Community Health Service Station, with general outpatient service, physiotherapy and rehabilitation clinic, laboratory, electrocardiogram room, B-ultrasound room, infusion room, health education room and consultation room. There are 8 staff members, including 4 practicing doctors (including 2 practicing Chinese medicine practitioners) and 2 registered nurses, covering 9,000 people in the jurisdiction.

All medical staff serve you wholeheartedly!